{"id":4306166,"url":"https://alion.io/job/hansen-technologies-audio-visual-av-systems-technician-ii","title":"Audio Visual (AV) Systems Technician II","company":{"id":49842,"name":"Hansen Technologies","domain":"hansencx.com","url":"https://alion.io/company/hansen-technologies","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Manatal","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"TCP/IP","optional":false},{"name":"Wi-Fi","optional":false},{"name":"ServiceNow","optional":true},{"name":"Windows","optional":true}],"status":"live","first_seen_at":"2026-11-14T07:29:57Z","employer_posted_date":"2026-11-14","last_verified_at":"2026-11-15T07:36:36Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Audio Visual (AV) Systems Technician II\nBoston University - Boston, MA\nLocation: 881 Commonwealth Avenue, Boston, MA 02215\nJob Type: Contract / Temporary\nDuration: Approximately 9 Months\nSchedule: Full-Time, 40 Hours per Week\nWork Arrangement: 100% Onsite\nPosition Overview\nWe are seeking an experienced Audio Visual (AV) Systems Technician II to support the installation, maintenance, troubleshooting, and repair of audiovisual and classroom technology systems at Boston University.\nThis hands-on technical position involves working with a wide range of AV/IT equipment, including projectors, displays, audio systems, control systems, digital signage, lecture capture equipment, and video streaming technologies.\nThe ideal candidate will have strong experience in commercial AV installation, field service, system troubleshooting, and equipment repair, along with excellent customer service and communication skills.\nKey Responsibilities\nInstall, configure, maintain, troubleshoot, and repair audiovisual systems across classrooms, lecture halls, meeting spaces, and campus facilities.\nDiagnose and resolve technical issues involving projectors, displays, audio amplifiers, mixers, video switching equipment, and AV control systems.\nPerform hands-on equipment repairs, component replacements, system adjustments, and preventive maintenance.\nConfigure, test, and commission AV presentation systems ranging from small meeting rooms to large lecture halls.\nSupport lecture capture, video streaming, digital signage, and audiovisual networking technologies.\nTroubleshoot AV connectivity issues involving TCP/IP networks, wireless connections, and audio/video-over-IP (AVoIP) systems.\nCollaborate with engineering teams on system upgrades, equipment installations, and technology improvements.\nRead and interpret technical diagrams, wiring schematics, and equipment rack layouts.\nMaintain accurate technical documentation, service records, and standard operating procedures.\nRespond to technical support requests, prioritize service tickets, and resolve equipment issues efficiently.\nProvide professional onsite technical support to faculty, staff, and other campus users.\nAssist with training and mentoring junior technicians and student employees.\nRequired Qualifications\nMinimum 3 years of hands-on experience in audiovisual installation, maintenance, repair, or related technical field service.\nBachelor's degree or equivalent combination of education and relevant practical experience.\nDemonstrated experience installing, troubleshooting, and repairing professional AV equipment.\nWorking knowledge of projection systems, flat-panel displays, audio mixers, amplifiers, video switching systems, and electronic control equipment.\nUnderstanding of TCP/IP networking, LAN/Wi-Fi connectivity, and audiovisual networking technologies.\nFamiliarity with video streaming systems, video codecs, and digital presentation technologies.\nAbility to troubleshoot technical problems independently and perform hands-on equipment repairs.\nStrong communication, documentation, organization, and customer service skills.\nAbility to work independently and collaborate with technical teams.\nAbility to lift equipment weighing up to 75 pounds.\nValid driver's license strongly preferred.\nAvailability for onsite work, occasional alternate shifts, and potential after-hours on-call support.\nPreferred Qualifications\nCertified Technology Specialist (CTS) certification.\nExperience with Crestron, Extron, or Biamp audiovisual control and DSP systems.\nExperience with Crestron Toolbox or Crestron Fusion.\nFamiliarity with Echo360 lecture capture systems and AppSpace digital signage.\nExperience with AV system commissioning, equipment rack installation, cable termination, and system integration.\nKnowledge of AV system drawings, wiring diagrams, and rack layouts.\nExperience supporting classroom technology, university AV systems, or corporate conference room environments.\nFamiliarity with ServiceNow or similar IT service management platforms.\nExperience supporting Windows and macOS systems.\nFamiliarity with accessibility standards, including ADA and Section 508.\nInterest in emerging technologies, AI tools, and automation for improving technical support operations.\nWork Environment\nThis position requires working onsite at Boston University's Boston campus. Responsibilities involve moving between classrooms, lecture halls, and other university facilities to install, inspect, troubleshoot, and maintain audiovisual equipment.\nThe role may require schedule flexibility, including occasional alternate shifts and after-hours support based on operational needs.\nApply Today\nIf you have hands-on experience installing, maintaining, and repairing professional audiovisual systems and enjoy solving technical challenges in a collaborative environment, we encourage you to apply.\nSigma Systems, Inc. is an Equal Opportunity Employer.","description_format":"text","description_chars":4908,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["ERP & Business Management Software"],"lifecycle":[{"event":"open","at":"2026-11-14T07:29:57Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":27,"reasons":["conf:0","win:early"],"computed_at":"2026-11-15T07:52:55Z"},"pay":null,"html_url":"https://alion.io/job/hansen-technologies-audio-visual-av-systems-technician-ii","json_url":"https://alion.io/job/hansen-technologies-audio-visual-av-systems-technician-ii.json","meta":{"generated_at":"2026-11-15T17:40:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10019,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":49842},"rest":"https://alion.io/mcp/rest/get_company?id=49842"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhansen-technologies-audio-visual-av-systems-technician-ii"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhansen-technologies-audio-visual-av-systems-technician-ii"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhansen-technologies-audio-visual-av-systems-technician-ii"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hansen-technologies-audio-visual-av-systems-technician-ii\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhansen-technologies-audio-visual-av-systems-technician-ii"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4306166}},{"tool":"search_jobs","arguments":{"company":"hansencx.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4306166},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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