{"id":2100577,"url":"https://alion.io/job/hansons-customer-experience-coordinator","title":"Customer Experience Coordinator","company":{"id":3784873,"name":"HANSONS","domain":"hansons.com","url":"https://alion.io/company/hansons","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ypsilanti, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":22,"currency":"USD","period":"hour","gross":null,"usd_annual":44000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T15:27:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T02:22:46Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"$20-$22/Hour| Weekly Pay | Full-Time | Benefits\nLove Helping People & Staying Organized? Join HANSONS!\nAre you a people person who enjoys staying busy, solving problems, and keeping everything running smoothly?\nHANSONS is hiring a Customer Experience Coordinator to help homeowners enjoy a great experience from their first appointment through project completion!\nYou'll coordinate schedules, communicate with customers and internal teams, and help keep daily operations organized.\nNo construction experience needed - we'll train you!\nWhat We Offer\nStarting pay is $20-$22/hour based on experience and qualifications.\n\nHealth benefits after 30 days\n\n401(k) with company match after 90 days\n\nHoliday pay after 30 days\n\nPTO with unlimited rollover of unused accrued hours\n\nPaid training and career growth opportunities\n\nSupportive team and fun company culture\n\nWhat You'll Do\nProvide friendly, professional customer service and project updates.\n\nSchedule installations and measurement appointments.\n\nCoordinate with customers, installers, technicians, sales teams, and managers.\n\nManage scheduling changes and help resolve customer concerns.\n\nProcess customer payments, checks, and deposits.\n\nMaintain accurate project documentation and records.\n\nOrder office and sales supplies.\n\nSupport daily office operations and project completion.\n\nWhat We're Looking For\n1+ year of customer service, scheduling, or administrative experience\n\nExcellent communication and interpersonal skills\n\nStrong organization, multitasking, and attention to detail\n\nPositive, professional, and solutions-focused attitude\n\nComfortable managing changing priorities\n\nBasic computer and Microsoft Office skills\n\nHigh school diploma or GED\n\nMust be at least 18 years old\n\nCustomer service, hospitality, scheduling, dispatching, and administrative backgrounds are welcome!\nNo home improvement experience required.\nReady to Join Our Team?\nIf you love helping people, staying organized, and making things happen, we'd love to meet you!\nApply today and help HANSONS 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