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Salary
$33k – $58k per year (Estimated)
Location
In office (Clarksville)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Happy Hiller, operating as Hiller, is a family-owned residential and commercial plumbing, heating, cooling and electrical service company based in Nashville, Tennessee, offering repairs, installations, maintenance plans and 24/7 emergency service. Jimmy Hiller launched the business in 1990 from a duplex in Antioch, Tennessee, with one employee, and it has since expanded to serve parts of Tennessee, Kentucky, Alabama and Florida. It hires plumbing, HVAC and electrical service and installation technicians and team leaders, customer service representatives, and sales performance and risk and safety managers.

The position of HVAC Maintenance Technician is to assist in achievement of the company’s strategic objective and annual goals through the delivery of exceptional HVAC service to the customer. To perform services reflective of Hiller’s core values.

Job Responsibilities:

Assists in the maintenance and repair of heating, ventilation, and cooling units for residential and/or commercial customers. Assists in thorough and accurate HVAC inspection and communicates findings and recommendations to the client in a written option sheet. Assist in the completion of all required documentation on services and collects, records and delivers fees to office administration. Transport materials and tools to the job site and provide proper accounting of assigned tools. Keep truck clean, stocked and accurately inventoried. Inform a manager if the customer does not have HVAC service before leaving the call. Perform other duties as assigned.

Qualifications:

Knowledge, Skills and Abilities:

Possess good analytical skills and attention to detail. Excellent customer service skills with desire to exceed customer expectations. Must be able to use a computer tablet, smart phone and read a map or follow GPS.

Requirements:

EPA Certified required or currently pursuing.

A High School diploma or general education degree (GED) required.

One to three years experience preferred but not required in maintenance, troubleshooting and correcting diverse HVAC service issues.

A valid driver’s license, and approved to drive by Company’s insurance carrier.

Must be highly organized with good attention to detail and follow through.

Possess good analytical skills and attention to detail with ability to read and interpret blueprints, plans, and manuals.

Excellent customer service skills with desire to exceed customer expectations.

Function in a team environment.

Must be able to use a computer tablet, smart phone and read a map or follow GPS.

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