{"id":3110982,"url":"https://alion.io/job/happy-returns-software-engineering-manager-eng-and-data-platforms-remote","title":"Software Engineering Manager- Eng and Data Platforms (Remote)","company":{"id":7905,"name":"Happy Returns","domain":"happyreturns.com","url":"https://alion.io/company/happyreturns","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":185000,"max":230000,"currency":"USD","period":"year","gross":null,"usd_annual":230000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T17:02:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-25T20:16:57Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Your way to impact\nWe’re not solving a small problem, and we’re not addressing a small market. We’re tackling returns-the part of the online shopping experience shoppers say they hate most. Our customers, i.e., top online retailers, use Happy Returns’ returns software and reverse logistics to offer shoppers a genuinely delightful return experience while at the same time reducing costs, retaining sales, and making their supply chains more sustainable. We’re making returns legitimately better for everyone, and we’re having fun doing it.\nAs the Engineering Manager for the Platform Team, you will lead a team responsible for shared services, reporting, data workflows, and tooling that support the broader engineering organization. You’ll combine people leadership, technical judgment, and delivery execution while also owning the team’s product direction-identifying high-impact opportunities, shaping the roadmap, and translating business needs into clear, actionable work.\nThis is a remote role, candidates may be based anywhere with in the United State of America. Candidates do not need to be local to Atlanta, Georgia.\nYour day to day\nOversee the day-to-day operations of an engineering team.\nCoach, mentor, and develop engineers through clear expectations, regular feedback, performance conversations, and career growth planning.\nDefine and maintain the Platform Team’s product vision and roadmap, ensuring priorities are aligned with business impact, stakeholder needs, technical health, risk, dependencies, and ROI.\nProactively identify project opportunities by understanding stakeholder pain points, operational gaps, technical debt, platform limitations, and company priorities.\nTranslate ambiguous business, stakeholder, or technical needs into scoped, actionable initiatives in partnership with technical leads and engineers.\nEstablish clear ownership, timelines, milestones, and follow-through for team commitments, while communicating progress, risks, blockers, and timeline changes early.\nMaintain useful operating artifacts, including OKRs, roadmap updates, dashboards, project documentation, postmortems, and status updates.\nPromote strong engineering practices around clean code, testing, observability, incident response, postmortems, and reduction of toil.\nWhat you need to bring\nOutstanding written and verbal communication skills.\nExperience managing, coaching, or leading technical teams.\nDemonstrated ability to define direction, create clarity, and drive execution in ambiguous environments.\nStrong product and strategic judgment, including the ability to identify project ideas, define outcomes, evaluate tradeoffs, and prioritize work.\nDemonstrated ability to collaborate with stakeholders to understand business needs and ensure engineering work delivers meaningful impact.\nExperience working with data reporting, analytics, or business intelligence systems.\nStrong delivery ownership, including the ability to establish timelines, manage dependencies, communicate risk, and hold teams accountable to commitments.\nBonus points if you have\nExperience leading a platform, infrastructure, data, tooling, internal systems, or shared-services team.\nExperience owning roadmap strategy or product direction for an internal platform or technical product.\nExperience working in an environment where Engineering owns discovery, prioritization, and roadmap definition without a dedicated Product Manager.\nThis is a remote role, that can be based anywhere in the United States of America. Candidates do not need to be located in Georgia.\nAt Happy Returns, we believe diversity in thought and background fuels innovation. We’re committed to fostering an inclusive environment where everyone feels welcomed, respected, and empowered to thrive.\nEEO Statement\n\nHappy Returns, a UPS Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity or any other characteristic protected by law.\nVisa Sponsorship\nWe do not offer visa sponsorship for this role. Candidates must be authorized to work in the U.S.\nStatement to Third Party Agencies\nTo all recruitment agencies: Happy Returns only accepts resumes from agencies on the UPS preferred supplier list. Happy Returns is not responsible for any fees or charges associated with unsolicited resumes.","description_format":"text","description_chars":4390,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["E-commerce Platforms","Logistics","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-22T20:41:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5 · green card filings: 8","filings_12m":5,"filings_prev_12m":11,"green_card_filings_12m":8,"median_offered_wage_usd":174808,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":28,"reasons":["conf:4","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":230000,"is_top_pay":true},"html_url":"https://alion.io/job/happy-returns-software-engineering-manager-eng-and-data-platforms-remote","json_url":"https://alion.io/job/happy-returns-software-engineering-manager-eng-and-data-platforms-remote.json","meta":{"generated_at":"2026-10-25T22:29:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31787,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7905},"rest":"https://alion.io/mcp/rest/get_company?id=7905"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhappy-returns-software-engineering-manager-eng-and-data-platforms-remote"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhappy-returns-software-engineering-manager-eng-and-data-platforms-remote"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhappy-returns-software-engineering-manager-eng-and-data-platforms-remote"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/happy-returns-software-engineering-manager-eng-and-data-platforms-remote\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhappy-returns-software-engineering-manager-eng-and-data-platforms-remote"}]}