{"id":3552393,"url":"https://alion.io/job/happy-returns-software-engineering-manager-i","title":"Software Engineering Manager I","company":{"id":7905,"name":"Happy Returns","domain":"happyreturns.com","url":"https://alion.io/company/happyreturns","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Atlanta, United States"],"countries":["US"],"hiring_countries":["US","GE"],"hiring_countries_total":2,"salary":null,"salary_estimate":{"min_usd":153000,"max_usd":268000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":289},"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":true},{"name":"Docker","optional":true},{"name":"JavaScript","optional":true},{"name":"Kubernetes","optional":true},{"name":"MySQL","optional":true},{"name":"PostgreSQL","optional":true},{"name":"Python","optional":true},{"name":"React.js","optional":true}],"status":"live","first_seen_at":"2026-10-30T23:13:29Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T23:51:44Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":".\nHappy Returns is solving the #1 pain point of e-commerce: returns. Our mission is to make returns beautiful for shoppers, retailers, and the planet-which we do through our unique combination of proprietary software and reverse logistics. We invented 3rd-party box-free consolidated returns-which have since become the industry standard-and we provide the only end-to-end returns solution that is not only delightful for customers but also saves money for retailers and is better for the planet.\nHappy Returns is:\nA UPS Company\nLoved and adored by shoppers - for proof, check out our 93 NPS\nExperiencing rapid growth\nSeeking top talent to contribute to the expansion of the business\nYour way to impact\nWe’re not solving a small problem, and we’re not addressing a small market. We’re tackling returns-the part of the online shopping experience shoppers say they hate most. Our customers, i.e., top online retailers, use Happy Returns’ returns software and reverse logistics to offer shoppers a genuinely delightful return experience while at the same time reducing costs, retaining sales, and making their supply chains more sustainable. We’re making returns legitimately better for everyone, and we’re having fun doing it.\nYour day to day\nConstantly improve team productivity, refine agile processes, and create methods to increase efficiency.\nOversee the day-to-day operations of an engineering team (6-8 direct reports).\nLead the effort of recruiting new outstanding engineers.\nTrain new software engineers on our best practices, standards, culture, and policies.\nPerform personnel management tasks including performance reviews, mentoring, and planning each direct report's career growth.\nActively participate in system architecture discussions and technical design reviews to ensure the scalability, reliability, and security of the Happy Returns system.\nEnforce clean code and excellent coding practices by conducting thoughtful code reviews.\nActively participate in bi-weekly engineering lunch & learns to promote continuous growth and knowledge sharing.\nCollaborate closely with Product Managers to meet and exceed customer needs in the simplest possible ways.\nHelp us build and maintain a world-class technology system so we can achieve our mission of making returns beautiful for Shoppers, Retailers, and the Planet.\nWhat you need to bring\nOutstanding written and verbal communication skills\nHave held the position of a senior engineer for at least two years\nHave led a team as a technical lead/team lead for at least one year\nOver six years of experience developing and testing web applications\nDemonstrated ability to collaborate with stakeholders to ensure engineers are exceeding the needs of the business\nThe ability to coach engineers in shipping high-quality, maintainable, and well-tested code in a high-velocity environment\nA strong interest in joining a highly collaborative environment and working daily with Developers, Product Managers, DevOps Engineers, and QA Engineers\nBonus points if you have\nExpertise in multiple server-side languages such as Go or Python\nProficiency in one or more modern JavaScript frameworks such as React\nFamiliarity with database technology such as PostgreSQL, MySQL, and MongoDB\nExperience with Docker, Kubernetes, and AWS\nStrong interest in e-commerce, logistics, and/or sustainability\nWork Location\nThis is a fully remote position and is not limited to candidates located in Georgia\nCompensation\nCompensation for this position will be determined based on a variety of factors, including internal equity, geographic location, and the candidate’s job-related knowledge, skills, and experience. In addition to base pay, this position may be eligible for a bonus and a comprehensive benefits package, which includes medical, financial, and other benefits, depending on the level and position offered.\nEEO Statement\nHappy Returns, a UPS Company is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, veteran, disability, age, sexual orientation, gender identity or any other characteristic protected by law.\nVisa Sponsorship\nWe do not offer visa sponsorship for this role. Candidates must be authorized to work in the U.S.\nStatement to Third Party Agencies\nTo all recruitment agencies: Happy Returns only accepts resumes from agencies on the UPS preferred supplier list. Happy Returns is not responsible for any fees or charges associated with unsolicited resumes.","description_format":"text","description_chars":4479,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":6,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"Georgia","iso":"GE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","E-commerce Platforms","Logistics","Supply Chain & Logistics Software"],"lifecycle":[{"event":"open","at":"2026-10-30T23:13:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5 · green card filings: 8","filings_12m":5,"filings_prev_12m":11,"green_card_filings_12m":8,"median_offered_wage_usd":174808,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:2","win:early"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/happy-returns-software-engineering-manager-i","json_url":"https://alion.io/job/happy-returns-software-engineering-manager-i.json","meta":{"generated_at":"2026-11-04T04:34:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7131,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":7905},"rest":"https://alion.io/mcp/rest/get_company?id=7905"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhappy-returns-software-engineering-manager-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhappy-returns-software-engineering-manager-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhappy-returns-software-engineering-manager-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/happy-returns-software-engineering-manager-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhappy-returns-software-engineering-manager-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3552393}},{"tool":"search_jobs","arguments":{"company":"happyreturns.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3552393},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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