Project Manager (In Home Plumbing/HVAC/Electrical Sales)

The role of Project Manager is to work with new and existing customers by conducting in-home sales consultations and assessing the needs of the homeowner’s while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Responsibilities:

• Create a positive customer experience.
• Follow-up on sales leads and lists, both technicians, marked, and self-generated.
• Educate new and existing customers on service offerings utilizing the Company’s Sales System.
• Recommend solutions and link customer objections to a total value solution and competitive advantage.
• Demonstrate technical expertise and maintain a high degree of credibility.
• Perform the necessary evaluation of the client’s home including the comfort survey, engineering analysis, and load calculation.
• Effectively write and present proposals.
• Address any resistance, negotiate value, and close the sale.
• Complete all paperwork accurately and timely on all leads.
• Prepare financing paperwork and collect payments.
• Manage to performance metrics scorecards.
• Must always be accessible by phone, other than scheduled vacations.
• Participate in all company sponsored training classes.
• Always maintain a courteous demeanor with customers and associates.
• Always maintain a professional image by wearing company approved apparel.
• Abide by all standards of performance and ethics.
• Follow all safety policies and procedures.
• Perform other duties as assigned.

Position Requirements:

• Minimum of 5 years sales experience, preferably in the industry.
• A high school Diploma or GED, Associate Degree in related field preferred.
• Knowledge of industry equipment, field concepts, practices, procedures, tools, and equipment.
• Previous experience in service agreement sales and estimating.
• Strong relationship building skills, client-driven and disciplined.
• Strong negotiation and influencing skills.
• Excellent verbal and written communication skills as well as excellent people skills.
• Must have computer experience with Microsoft Office, Excel, PowerPoint, Outlook, and Access.
• Function in a team environment.
• Valid driver’s license and approved to drive by Company’s insurance carrier.

Paid training

Commission based pay only after training period

Company Vehicle and Fuel card provided