{"id":1807034,"url":"https://alion.io/job/haptik-software-engineer-backend-l3-python","title":"Software Engineer, Backend - L3 (Python)","company":{"id":21210,"name":"Haptik","domain":"haptik.ai","url":"https://alion.io/company/haptik","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Freshteam","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":35000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":133},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Apache Kafka","optional":false},{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Django","optional":false},{"name":"Docker","optional":false},{"name":"ElasticSearch","optional":false},{"name":"FastAPI","optional":false},{"name":"Flask","optional":false},{"name":"GCP","optional":false},{"name":"Jira","optional":false},{"name":"Kubernetes","optional":false},{"name":"Memcached","optional":false},{"name":"MQTT","optional":false},{"name":"MySQL","optional":false},{"name":"PostgreSQL","optional":false},{"name":"Python","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Redis","optional":false},{"name":"SQL","optional":false},{"name":"Apache HTTP Server","optional":true},{"name":"AWS Lambda","optional":true},{"name":"Cassandra","optional":true},{"name":"Grafana","optional":true},{"name":"Kibana","optional":true},{"name":"Nginx","optional":true}],"status":"live","first_seen_at":"2026-10-03T19:28:45Z","employer_posted_date":"2026-10-03","last_verified_at":"2026-10-08T20:36:42Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"What we want to accomplish and why we need you?\nHaptik is a leader in Conversational AI, offering commerce, marketing and customer care solutions, having reached over 500 million devices, and processed over 10+ billion AI driven interactions over the past decade. Haptik has been at the forefront of the AI revolution, which today is at the center of the world’s attention. We have built a robust set of technology and tools that enables both enterprises and SMBs to engage better with consumers. With a 250+ strong team, including some of the finest minds in the industry, Haptik is truly poised to lead the AI paradigm shift for many decades to come.\nWhat will you do every day?\nDesign, build, and maintain high-performance, scalable, and secure backend services that power Haptik’s conversational AI products.\n\nOwn the complete lifecycle of features - from requirements gathering, technical design, development, testing, deployment, to monitoring in production.\n\nWrite clean, efficient, maintainable code and perform peer code reviews to uphold engineering excellence.\n\nWork closely with cross-functional teams - Product, QA, DevOps, and Client Engineering - to deliver features that create real impact for enterprise customers.\n\nIdentify system bottlenecks, troubleshoot production issues, and drive continuous improvements in performance and reliability.\n\nContribute to architectural discussions and influence decision-making with strong technical judgment.\n\nEnsure industry-best practices in CI/CD, security, observability, and documentation.\n\nMentor junior engineers and help uplift the overall technical strength of the team.\n\nStay curious, bring new ideas, and help shape the evolution of Haptik’s backend technology stack\n\nOk, you are sold, but what are we looking for in the perfect candidate?\nStrong backend fundamentalswith proficiency in Python.\n\nExperience building and scaling distributed, event-driven, and microservices architectures.\n\nSolid knowledge of databases- both relational (MySQL/Postgres) and NoSQL (MongoDB/Redis/Cassandra), along with experience in query optimization.\n\nHands-on experience working with cloud-native environments(AWS/GCP/Azure) and containerization tools (Docker, Kubernetes).\n\nUnderstanding of system design, caching strategies, message queues, and API performance tuning.\n\nFamiliarity with CI/CD pipelines, automated testing, and monitoring/observability tools.\n\nStrong focus on robustness, security, and clean code.\n\nA product mindset - ability to understand “why” we are building something, not just “what”.\n\nComfortable owning technical decisions and driving initiatives independently with minimal supervision.\n\nCollaborative communicator who actively participates in reviews, discussions, mentorship, and problem-solving with the team.\n\nAn eagerness to learn, adapt, and thrive in a fast-paced, high-impact environment.\n\nRequirements:\n7+ years of experiencebuilding highly scalable, resilient backend services in production.\n\nStrong expertise in Python, with hands-on experience using Django (preferred), Flask, or FastAPI.\n\nProven experience in designing normalized and efficient database schemasfor large-scale applications.\n\nStrong knowledge of SQL & NoSQLdatabases:\n\nMySQL / PostgreSQL\n\nMongoDB\n\nElasticsearch for distributed search and analytics\n\nExperience working with in-memory data storessuch as Redis or Memcached for caching and high-throughput use cases.\n\nProficiency with Gitand experience working in an Agile/Scrumenvironment (Jira exposure a plus).\n\nGood understanding of scalable system architecture, performance tuning, concurrency, and distributed systems principles.\n\nHands-on experience with:\n\nDockerand containerized deployments\n\nMessage brokerslike RabbitMQ / Kafka / MQTT (bonus if used in production workloads)\n\nWeb serverslike Nginx / Apache\n\nCron jobs, automation, background workers\n\nExposure to cloud platforms(AWS/Azure/GCP) - Lambda/Serverless experience is a strong plus.\n\nFamiliarity with monitoring and log analyticstools such as Kibana / Grafana.\n\nExcellent communication and collaboration skills - able to influence and mentor engineers.\n\nA strong team player with a self-driven, ownership-first mindset.\n\nBachelor’s or higher degree in Computer Science or a related engineering field.\n\n*Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.\nTell me more about Haptik\nOn a roll: Strategic investment of $100 million from Jio Platforms Limited\n\nGreat team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators.\n\nGreat culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up.\n\nHuge market: Disrupting a massive, growing AI market that is poised to change the way we live all our lives.\n\nGreat customers: Dream11, Byjus, Ola Cabs, PayTm. These are not only the largest unicorns in India but also some of Haptik’s customers. Starhub, DIFC, Zurich Insurance are amongst some of the notable global names.\n\nImpact: A fun and exciting start-up culture that empowers its people to make a huge impact. Working hard for things that we don’t care about is stress, but working hard for something we love is called passion!","description_format":"text","description_chars":5550,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Conversational AI","AI Agents"],"lifecycle":[{"event":"open","at":"2026-10-03T19:28:45Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":43,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-08T05:49:30Z"},"pay":null,"html_url":"https://alion.io/job/haptik-software-engineer-backend-l3-python","json_url":"https://alion.io/job/haptik-software-engineer-backend-l3-python.json","meta":{"generated_at":"2026-10-09T00:28:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":559,"day_limit":5000,"remaining_today":4441,"minute_limit":60,"resets_at":"2026-10-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21210},"rest":"https://alion.io/mcp/rest/get_company?id=21210"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhaptik-software-engineer-backend-l3-python"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhaptik-software-engineer-backend-l3-python"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhaptik-software-engineer-backend-l3-python"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/haptik-software-engineer-backend-l3-python\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhaptik-software-engineer-backend-l3-python"}]}