# Technical Support Engineer

Be the technical lifeline for users who can't afford downtime in legal work, solve hard problems and shape the product. In This Role You Will Triage, reproduce and resolve technical issues Own escalations with engineering Build help content and internal tooling Track and reduce ticket trends You Might Thrive If You 3+ yrs technical support Logs, APIs, SQL basics, debugging Customer-first communication Arabic & English About HAQQ HAQQ Legal AI is Digitizing Justice and building the legal-technology infrastructure for Emerging Markets, on-track to become the latest Legal AI Unicorn in the region. This will be the hardest, most challenging job you've ever had, but also the most rewarding. Only 1 in 1,000,000,000 people make it onto the HAQQ leadership team, and we hold similar standards for every person joining the Company.

- **Id**: 1270967
- **Url**: <https://alion.io/job/haqq-technical-support-engineer>
- **Role**: Support
- **Role family**: Support
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: inferred
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-06-26T00:00:00Z
- **Employer posted date**: 2026-06-26
- **Last verified at**: 2026-11-10T15:43:53Z
- **Board verified**: yes
- **Days open**: 137
- **Description format**: text
- **Description chars**: 832
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Legal AI

## Company

- **Id**: 2228462
- **Name**: HAQQ
- **Domain**: haqq.ai
- **Url**: <https://alion.io/company/haqq>
- **Size band**: 201-500
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Schema

### Truth index

- **Grade**: D
- **Score**: 42
- **Open postings**: 73
- **Ghost share**: 0.973
- **Stale share**: 0
- **Repost share**: 0
- **Computed at**: 2026-11-10T06:52:35Z

## Technologies

- **SQL** — Optional: no

## Trust

- **Level**: ghost
- **Repost count**: 0
- **Flags**: stale, company_stale
- **Days open**: 137

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-09-26T00:09:06Z

## Liveness

- **Score**: 4
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.15
- **P room**: 0.28
- **Age days**: 137
- **Expected fill days**: 29
- **Reasons**: conf:3, stale_co, ghost, win:tail, crowd:
- **Computed at**: 2026-11-10T06:52:35Z

---
[Page](https://alion.io/job/haqq-technical-support-engineer) · [JSON](https://alion.io/job/haqq-technical-support-engineer.json)

Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.