{"id":3187373,"url":"https://alion.io/job/hardwin-software-solutions-application-support-specialist-maximo","title":"Application Support Specialist - Maximo","company":{"id":3800995,"name":"Hardwin Software Solutions","domain":"hardwinsoftware.com","url":"https://alion.io/company/hardwin-software-solutions","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":2200000,"max":2500000,"currency":"INR","period":"year","gross":true,"usd_annual":26423},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ServiceNow","optional":false},{"name":"AWS","optional":true}],"status":"live","first_seen_at":"2026-10-23T14:14:44Z","employer_posted_date":null,"last_verified_at":"2026-10-23T14:14:44Z","board_verified":false,"closed_at":null,"days_open":4,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":4},"description":"Work Mode: Hybrid \nNotice Period: Immediate to 1 week\n\nApplication Support Specialist - Maximo\n\nPosition summary: A Maximo Application Support Specialist in Kyndryl, is a person who has good experience in providing application support and troubleshooting for the customer’s Maximo application and can understand customizations. Person will troubleshoot and resolve application incidents and service requests and work on minor enhancement. The responsibilities are as defined in role description and responsibilities section below. \n\nWork experience: Overall 10+ years of relevant IT experience, with focus on application support and development across Maximo system. Out of that, 7+ years deep expertise in a support domain with required technical skills.\n\nRole description\n1. Handles application support and potential project activities related to Maximo application as a subject matter expert.\n2. Ability to cross train others in the technical area(s) as to provide backup personnel when not available.\n3. Ability to learn other tech skills to maximize utilization and contribute to overall application support.\n\nResponsibilities\nThe chosen candidate will take on the following responsibilities in the following areas.\no Maximo Applications Support (Level 2 and 3)\no Take knowledge transfer from existing integration Subject Matter Experts while improving documentation, processes and ways of working.\no Engage with users to support Maximo incidents, requests and alarms based on Service Level Agreements while striving to provide high standards and quality of customer service.\no Work with Third Party Vendors as necessary.\no Ability to learn and understand customers’ business and applications environment.\no Provide timely and high-quality documentation in ServiceNow of all investigations and user, business analyst, customer IT and third party interactions.\no Train other team members to enable them to provide coverage when unavailable \no Ability to cross train and learn new technical skills to help improve overall performance and ability to contribute to application management support.\no Performing code review of fixes and project deliverables. Lead work sessions and client discussion with application development/support teams.\no Perform code/configuration changes based on the defined strategy and architecture.\no Collaborate with enterprise architecture, information security, application & infrastructure teams to produce an optimal, high level, conceptual, and cost-effective application designs by using best practices.\no Provide and lead root cause analysis for all Priority 1 issues related to Maximo\n\nExperience \n1. Must have experience in Maximo application support. (Working experience of support / configuration of Maximo). \n2. Diagnose and resolve Maximo configuration, data, performance, and access issues\n3. Investigate failed or delayed Maximo-to-SAP transactions involving purchase orders, goods receipts, invoices, vendors, etc.\n4. Reprocess failed purchase orders, receipts, interface files and integration messages\n5. Support supplier setup and synchronization across Maximo, SAP and Custom built applications\n6. User Administration, security groups, roles, privileges\n7. Experience troubleshooting workflows, PO approvals and inventory transactions\n8. Configuration of workflows, domains, application settings\nFamiliarity with Service Now and ITIL processes \n10. Must have performed Level 2/3 application support in a managed services environment\n11. Experience in manufacturing industry (Metals) \n\nEssential Technical Skills: \nCandidate should have experience as per below technical skill matrix\n\nMaximo Application Support \n\n Primary / Good to have\n\nMaximo is SaaS and is in AWS. \nIt is version 9.1. \nClient uses 900 app points for licensing.\nServiceNow \nMaximo Asset Management\n\nProfessional Attributes: \no Strong collaboration skills within and across teams, geographies and domains\no Strong communication skills, written and verbal\no Proficient in Application Support and ITIL processes\no Self-starter who thrives in an ever-changing, fast-paced business environment\no Adaptability to the rapid change in technology \n\nSkills\nMaximo, ITIL, SaaS, Amazon Web Services (AWS), manufacturing industry","description_format":"text","description_chars":4234,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Custom Software Development"],"lifecycle":[{"event":"open","at":"2026-10-24T00:22:00Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":37,"reasons":["seen:3","win:early"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":26423,"is_top_pay":false},"html_url":"https://alion.io/job/hardwin-software-solutions-application-support-specialist-maximo","json_url":"https://alion.io/job/hardwin-software-solutions-application-support-specialist-maximo.json","meta":{"generated_at":"2026-10-27T21:37:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13085,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3800995},"rest":"https://alion.io/mcp/rest/get_company?id=3800995"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhardwin-software-solutions-application-support-specialist-maximo"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhardwin-software-solutions-application-support-specialist-maximo"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhardwin-software-solutions-application-support-specialist-maximo"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hardwin-software-solutions-application-support-specialist-maximo\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhardwin-software-solutions-application-support-specialist-maximo"}]}