{"id":3986404,"url":"https://alion.io/job/hargreaves-lansdown-cyber-operations-manager","title":"Cyber Operations Manager","company":{"id":17192,"name":"Hargreaves Lansdown","domain":"hl.co.uk","url":"https://alion.io/company/hargreaves-lansdown","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":4,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":15,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SIEM","optional":false}],"status":"live","first_seen_at":"2026-11-09T21:47:04Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-12T09:53:34Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Help us shape the future!\nThe CTOC Manager will have overall accountability for the delivery and development of the Cyber Threat Operations Centre (CTOC). This is a critical role, driving operational excellence, implementing cutting-edge solutions, maintaining robust digital security and will have a major impact on the strategy and direction of operational security within the company.\nThe core purpose of the CTOC Manager is to design, develop and implement the strategy for the CTOC across technology, people and processes. This is to ensure that the CTOC is continually developing against emerging threat actors and improving the maturity of the function, ensuring the team has robust procedures in place and effective coverage of the estate for security tooling.\nThe key stakeholders for this role are the CTOC, Cyber Defence, CISO and wider Digital and business teams, including C-Suite level as required. The CTOC Manager will work closely with the Head of Cyber Defence to ensure that the strategy for the CTOC aligns with that of the wider Cyber Defence teams and the business.\nYou will be responsible for identifying capabilities gaps and working with the business to bring in new technologies to ensure this is remediated, which will involve justifying return on investment, as well as technical integration and onboarding into the CTOC Team.\nYou will have:\nDemonstrable experience (5+ years') in successfully leading a high-performance team, including security analysts at all levels.\nDefine and measure key performance indicators (e.g., MTTD, MTTR) to evaluate SOC performance and meet objectives and SLAs.\nExperience in designing, implementing and measuring relevant security and technology management critical success factors, key performance indicators, and metrics\nProficient in security operations, including technical analysis, investigations, and handling security incidents in large-scale, fast-paced corporate environments both on premise and in the cloud.\nExperience with a broad range of enterprise security technologies including EDR, SIEM and SOAR.\nAbility to review technical or procedural documents or process outputs to assure defined requirements have been fulfilled\nAbility to interpret technical information and be able to relay this in an understandable manner\nDemonstrate continual self-development, keeping up to date with the latest developments within cyber security\nAbility to influence senior management (Internal & customer) on security operations good practice and best in class tooling\nAbility to identify and drive security operations improvement\nWillingness to self-development of own and team’s knowledge according to market, customer, and HL requirements\nAbility to create regular reports at detailing the delivery of services offered\nWhat’s on offer\nDiscretionary annual bonus* and annual pay review\n25 days* holiday plus bank holidays and one additional Christmas closure day\nOption to purchase up to five additional days’ holiday**\nFlexible working options, including hybrid working\nEnhanced parental leave\nPension scheme with up to 11% employer contribution\nIncome protection and life insurance (four times salary at core cover level)\nPrivate medical insurance*\nHealthcare cash plans, including optical, dental and outpatient care\nHealth screening programme\nHelp@hand, including confidential mental health counselling and remote GP support\nFree on-site gym including classes\nWellhub access to fitness providers and wellness coaching\nTravel-to-work schemes, bike storage and shower facilities\nIn-house barista and deli with subsidised coffee and sandwiches\nTwo paid volunteering days each year\n* Dependent on role level.\n** Available for selection during the annual benefits window in November.\nBelonging at HL\nHL is an inclusive employer and we value the different perspectives and experiences people bring. We welcome applications from everyone and are committed to providing an accessible recruitment process. If you need an adjustment at any stage, please let the Recruitment & Onboarding team know.\nFlexible working: This role may be available on a flexible-working or part-time basis. Please ask the Talent Acquisition team for more information.\nSponsorship: We are unable to provide employment sponsorship for this role.","description_format":"text","description_chars":4277,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Hybrid work","Life insurance","Paid volunteering days","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Security Operations","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-11-09T21:47:04Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-12T09:37:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":2,"expected_fill_days":15,"reasons":["conf:0","velocity","win:early"],"computed_at":"2026-11-12T10:38:37Z"},"pay":null,"html_url":"https://alion.io/job/hargreaves-lansdown-cyber-operations-manager","json_url":"https://alion.io/job/hargreaves-lansdown-cyber-operations-manager.json","meta":{"generated_at":"2026-11-12T12:11:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":25124,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17192},"rest":"https://alion.io/mcp/rest/get_company?id=17192"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhargreaves-lansdown-cyber-operations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhargreaves-lansdown-cyber-operations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhargreaves-lansdown-cyber-operations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hargreaves-lansdown-cyber-operations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhargreaves-lansdown-cyber-operations-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3986404}},{"tool":"search_jobs","arguments":{"company":"hl.co.uk","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3986404},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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