{"id":3017163,"url":"https://alion.io/job/hargreaves-lansdown-operations-associate","title":"Operations Associate","company":{"id":17192,"name":"Hargreaves Lansdown","domain":"hl.co.uk","url":"https://alion.io/company/hargreaves-lansdown","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":501},"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T16:51:11Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T10:30:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Excited to grow your career?\nOur purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.\nWe know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!\nAbout the role\nThis role will be on the Dividends team, who are responsible for ensuring all dividend payments are released to clients in an accurate and timely manner. In the past 12 months we have processed over 30,000 events and paid more than £1.2b to our clients.These payments range from Equities, Property Distributions, VCT’s, Interest, Overseas and Accumulation events. You will cover simple events for a handful of clients, to several million for our larger holdings.\nWhilst learning the Dividends process, you will develop a knowledge of reconciliation, trading, transfers, global withholding tax and regulation of nearly all types of investment.\nYou will work as part of the overall team but will ultimately have sole responsibility for individual cases. The role can be demanding, particularly in the build up to month-end and will require you to liaise both with internal departments and fund management groups. All in all, you be responsible for ensuring our clients receive their dividends promptly.\nWhat you'll be doing\nEnsure clients’ accounts are accurately updated in a timely manner with any dividend payments, meeting CASS obligations.\n\nResponding to client queries within a timely manner, ensuring clients are informed first time.\n\nConfidently liaise with other companies and internal departments, quickly resolving any queries that arise.\n\nAssisting with daily, weekly, monthly and annual reports and audits.\n\nEnsuring our underpinned database that populates the end of year tax certificates is accurate and up to date.\n\nAbout you\nEssential\nExcellent organisational skills.\n\nProactive and willing to learn new skills.\n\nAbility to work collaboratively to achieve results.\n\nMotivated to achieve high standards.\n\nDrive to deliver quality client service.\n\nExceptional attention to detail.\n\nExcellent communication skills.\n\nTaking pride in your work.\n\nDesirable\nCustomer service experience\n\nAdministration experience\n\nWhy us?\nHere at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.\nTo achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.\nWhat's on offer?\nDiscretionary annual bonus*andannual pay review\n25 days*holiday plus bank holidays and 1-day additionalChristmas closure\nOptionto purchasean additional5 daysholiday**\nFlexible working options available, including hybrid working\nEnhanced parental leave\nPension scheme up to 11% employer contribution\nIncome Protection andLife insurance (4 x salary core level of cover) \nPrivate medical insurance*\nHealth care cash plans - including optical, dental, and outpatient care\nHealth screening programme\nHelp@hand- confidential support includingmental health counsellingandremote GP\nWellhub- unlimited access to fitness providers and wellness coach sessions\nVariety of travel to work schemes with bike storage and shower facilities\nInhouse barista anddeli serving subsidised coffee and sandwiches\nTwo paid volunteering days per year\n* dependanton role level\n** onlyavailable to select during our annual benefits window, inNovember each year\nHargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.\nThis role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information.\nPlease note, we are unable to provide employment sponsorship to candidates.","description_format":"text","description_chars":4237,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Health insurance","Hybrid work","Life insurance","Paid volunteering days","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Online Brokerage & Trading Platforms"],"lifecycle":[{"event":"open","at":"2026-10-21T16:51:11Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-10-22T06:27:10+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:7","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hargreaves-lansdown-operations-associate","json_url":"https://alion.io/job/hargreaves-lansdown-operations-associate.json","meta":{"generated_at":"2026-10-22T16:17:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16498,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17192},"rest":"https://alion.io/mcp/rest/get_company?id=17192"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhargreaves-lansdown-operations-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhargreaves-lansdown-operations-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhargreaves-lansdown-operations-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hargreaves-lansdown-operations-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhargreaves-lansdown-operations-associate"}]}