Key Account Manager (Nordics & Baltics)

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over Europe and has creative ideas.

You will join our office within Harman Consumer Lifestyle, based in Finland in the position of:

Key Account Manager (Nordics & Baltics)

Introduction: A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Harman Kardon, Mark Levinson and Revel.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates listening experience.

About the Role:

In the role as an Key Account Manager you are responsible to drive sales (both sell-in and sell-out) for our Consumer Audio products (JBL and harman/kardon) at wholesale and outlet level in the Finnish and Baltic region (Finland, Estonia, Latvia and Lithuania). You will be responsible for managing and growing strategic relationships with key clients, as well as develop our sales via other sales channels and customers in the region. You will act as the primary point of contact, ensuring customer satisfaction, driving revenue growth, and aligning customer needs with company solutions. The successful candidates focus is driving excellence at the point of sale and to execute the objectives coming from the Sales Manager at store level for all segments in the region.

What You Will Do:

• Full ownership of Finnish commercial performance, including revenue growth, margin, and forecast accuracy
• Define and execute the commercial strategy aligned with Nordic priorities.
• Monitor category performance across sell-in, sell out, inventory, and profitability.
• Lead strategic account management and joint business planning with key customers and retail partners.
• Be the trusted advisor and main point of contact for all commercial matters for Regional customers.
• Design and implement the sales account plans for your region.
• Analyze sales results, drive sales forecast accuracy and adjust strategy accordingly.
• Lead contract negotiations and renewals in collaboration with legal and finance teams.
• Work in collaboration with Harman Supply Chain, Sales Support and Business Administration teams to manage, nurture and optimize existing account and distribution relationships alongside new business developments.
• Work with the centralized supply chain team to monitor and manage customer stock levels.
• Coordinate regional activities and share best practices across markets.
• Monitor and report competitive trends and market developments and propose growth strategies.
• Manages the merchandising and promotional support for the relevant outlets with support from the Harman marketing department.
• Support in creating and executing sell-out-oriented marketing activities for the accounts.
• Focus on optimized product mix (push sales/volume/brand).
• Acting as the escalation point for the Sales Support team when dealing with order related topics.

What You Need to Be Successful:

• At least 5 years of sales or business development experience within the Consumer Electronics industry or high-tech industry and/or at a relevant customer.
• Fluent English, both written and oral is essential.
• Affinity / understanding of the Finnish and Baltic CE markets, customers and its key players.
• Excellent communication and negotiation skills.
• Willingness to travel within the region as needed.
• Understanding of modern sales analytical & stock replenishment tools and proven proficiency in MS Office.

Bonus Point If You Have:

• Familiarity with regional regulatory frameworks and market dynamics.
• Strong analytical skills and ability to interpret market data and trends.

What Makes You Eligible:

• Willingness to work from a home office and travel up to 50% of the time

What We Offer:

• Opportunity to collaborate with talented teams across the world.
• An inclusive and diverse work environment that fosters and encourages career development opportunities.
• Flexible work schedule with a culture encouraging a positive work-life balance.
• On-site opportunities to focus on personal well-being and development provided by our Wellness Committee, Volunteer Committee, and Harman Women’s Network.
• Professional development opportunities through HARMAN University’s business and leadership academies and extensive course catalog.
• The opportunity to work on complex problems and continuous improvement initiatives.
• Access to employee discounts on world-class HARMAN audio products including JBL and Harman/Kardon.

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.