{"id":3087183,"url":"https://alion.io/job/harman-international-principle-engineer-customer-engineering","title":"Principle Engineer, Customer Engineering","company":{"id":6265,"name":"HARMAN International","domain":"harman.com","url":"https://alion.io/company/harman-international","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":121,"ghost_share":0,"stale_share":0.934,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["China"],"countries":["CN"],"hiring_countries":["CN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":76000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1760},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T13:51:52Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T18:22:47Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.\nA Career at HARMAN\nAs a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do everyday.\nA Career at HARMAN Automotive\nWe’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. At HARMAN Automotive, we give you the keys to fast-track your career.\nEngineer audio systems and integrated technology platforms that augment the driving experience\nCombine ingenuity, in-depth research, and a spirit of collaboration with design and engineering excellence\nAdvance in-vehicle infotainment, safety, efficiency, and enjoyment\n\nAbout the Role\nAs a Customer Engineering Engineer, you will act as a senior technical expert and customer-facing technical interface support for the development, integration, and production launch phases of Harman’s products into customer vehicles. The specific responsibilities of you can include providing customer engineering interface, troubleshooting defects, supporting vehicle builds, calibration and validation, supporting vehicle launch, and supporting software releases and product upgrades. This will change depending on the customer, product, and phase of development/launch.\nWhat You Will Do\nMain electrical and software engineering interface between Harman Engineering team and customer to ensure effective communication, timely issue resolution, and customer satisfaction.\nCoordinate Harman internal alignment meetings to ensure voice of the customer is understood and considered\nTrack and drive technical issue analysis, troubleshooting, and closure.\nSupport and facilitate the resolutions of technical difficulties/problems e.g. by involving the appropriate subject matter experts.\nSupport the investigation and resolution of urgent issues reported from customer manufacturing plants and dealership service centers.\nWhat You Need to Be Successful\nBachelor’s Degree in Engineering\nAt least 6 years of Engineering experience in automotive\nFamiliar with Automotive electronics and/or ADAS\nKnowledge and experience with automotive electrical, software, supporting product development, testing, and release\nExperience in problem solving complex technical issues with electronic products being integrated into vehicles\nAbility to summarize complex situations and communicate effectively internally and externally\nAbility to work autonomously and operate with limited guidance/supervision\nExcellent communication and interpersonal skills\nBe willing to work in Customer office, manufacturing facility\n\nBonus Points if You Have\nExperience working at an automotive Tier 1\nExperience in ADAS design\nFluent in customer’s language and familiar with customer culture\nDirect experience with the applicable customer\nundefined\nWhat Makes You Eligible\nYou are willing to travel, if necessary\n\nWhat We Offer\nFlexible work environment, allowing for full-time remote work one day per week for positions that can be performed outside a HARMAN or customer location.\nAccess to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)\nExtensive training opportunities through our own HARMAN University\nCompetitive wellness benefits\nAccess to HARMAN Campus Fitness Center and Cafeteria\n“Be Brilliant” employee recognition and rewards program\nAn inclusive and diverse work environment that fosters and encourages professional and personal development\nHARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard torace, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.","description_format":"text","description_chars":4535,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Cafeteria","Flexible schedule"],"hiring_locations":[{"name":"China","iso":"CN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Headphones & Audio","Car Electronics","Automotive Components","Automotive Software"],"lifecycle":[{"event":"open","at":"2026-10-22T13:51:52Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":33,"reasons":["conf:35","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/harman-international-principle-engineer-customer-engineering","json_url":"https://alion.io/job/harman-international-principle-engineer-customer-engineering.json","meta":{"generated_at":"2026-10-24T08:59:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12804,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6265},"rest":"https://alion.io/mcp/rest/get_company?id=6265"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fharman-international-principle-engineer-customer-engineering"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fharman-international-principle-engineer-customer-engineering"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fharman-international-principle-engineer-customer-engineering"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/harman-international-principle-engineer-customer-engineering\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fharman-international-principle-engineer-customer-engineering"}]}