{"id":2238001,"url":"https://alion.io/job/harmonycares-office-supervisor","title":"Office Supervisor","company":{"id":8074,"name":"HarmonyCares","domain":"harmonycares.com","url":"https://alion.io/company/harmonycares","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ann Arbor, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":98000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3358},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-11T00:24:41Z","employer_posted_date":"2026-10-11","last_verified_at":"2026-10-12T12:06:20Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nHarmonyCares is a leading national value-based provider of in-home primary care services for people with complex healthcare needs. Headquartered out of Troy, Michigan, HarmonyCares operates home-based primary care practices in 14 states. HarmonyCares employs more than 200+ primary care providers to deliver patient-centered care under an integrated, team-based, physician-driven model. Our Mission- To bring personalized, quality-based healthcare to the home of patients who have difficult accessing care. Our Shared Vision- Every patient deserves access to quality healthcare. Our Values- The way we care is our legacy. Every interaction counts. Go the extra mile. Empower and support each other. Why You Should Want to Work with Us- Health, Dental, Vision, Disability & Life Insurance, and much more- 401K Retirement Plan (with company match)- Tuition, Professional License and Certification Reimbursement- Paid Time Off, Holidays and Volunteer Time- Paid Orientation and Training- Established in 11 states- Largest home-based primary care practice in the US for over 28 years, making a huge impact in healthcare today! More details about the benefits we offer can be found at https://careers.harmonycares.com/benefits.\nResponsibilities\nThe Office Supervisor provides administrative and operational leadership and is responsible for the direct supervision and development of front office and clinical support team members. Direct reports may include Clinical Partners, Scheduler Analysts, and Patient Health Coordinators, depending on market size and scope. This role serves as a key people leader, ensuring effective daily operations, workforce coordination, and a high standard of patient and provider support. The Office Supervisor is responsible for implementing and maintaining administrative systems, workflows, procedures, and policies, while overseeing practice-level projects and initiatives.\nEssential Duties and Responsibilities\nPromote a positive culture of teamwork and accountability with daily oversight of market operations in accordance with company handbook and Mission, Vision and Values.\nEnsure new employees are set up with appropriate access to platforms and tools required to complete daily assigned tasks.\nAbility to use and track employee timecards and attendance through electronic measures\nEnsure and communicate staffing coverage and changes for the local market.\nEnsure staff and office comply with OSHA standards.\nIn absence of Operations Leader - conducts and attends meetings with internal and external customers to maintain professional relationships in absence of Operations Leader\nPartner closely with clinical and operational leadership to promote collaboration, accountability, and continuous improvement across care teams\nProvide backup and or assist in the office setting for staff as requested by Operations Leader (MA, PCC, Scheduler/Scheduling Analyst)\nManage fleet vehicles and tasks associated with needs of Fleet Operations Department\nPerform routine office tasks necessary for the operation and presentation of a professional office as observed by the Operations Leader including coordination with local facility contacts\nInterview, onboard, performance management, coaching, scheduling oversight, and timecard management for direct reports\nCoordinate with IT Department as needed\nResponsible for clinical and office supply ordering for the market in accordance with said budget. Works in conjunction with Operations Leader and corporate purchasing department to ensure supplies are readily available at appropriate levels by tracking inventory and placing orders as necessary.\nOversee and manage patient census, engagement and daily schedules in collaboration with Operations Leader and Scheduler/Scheduling Analyst.\nOversee patient inactivation processes in local market.\nPrioritize patient satisfaction, addresses patient concerns and escalates to Operations Leader, compliance or legal as appropriate.\nDocument in and monitors task completion in EMR.\nThis is an overview of the duties, responsibilities and requirements for this position. Employees will be required to perform other job-related assignments as requested.\nIn this role you may work with. . .\nNew Employees\nAll local staff\nOperations Leader\nFleet Operations\nIT Department\nPurchasing\nPatients\nVendors\nQualifications\nRequired Knowledge, Skills and Experience\nAssociate’s degree OR 2 years supervisory experience, relevant years of experience may substitute.\n1+ years of experience in a management/lead administrative role\nValid and unencumbered driver's license with good driving record\nStrong computer skills including but not limited to navigation of EMR, Microsoft Office, and Windows\nKnowledge of Medical terminology\nMust be able to maintain confidentiality and follow HIPPA guidelines\nPreferred Knowledge, Skills and Experience\n2+ years of college experience\nPosted Max Pay Rate\nPosted Min Pay Rate\nPay Transparency\nIndividual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, and other job-related considerations.","description_format":"text","description_chars":5119,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Certification reimbursement","Life insurance","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Home Care Services","Primary Care & Medical Centers"],"lifecycle":[{"event":"open","at":"2026-10-11T00:24:41Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:1","win:early","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/harmonycares-office-supervisor","json_url":"https://alion.io/job/harmonycares-office-supervisor.json","meta":{"generated_at":"2026-10-12T17:43:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28514,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":8074},"rest":"https://alion.io/mcp/rest/get_company?id=8074"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fharmonycares-office-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fharmonycares-office-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fharmonycares-office-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/harmonycares-office-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fharmonycares-office-supervisor"}]}