{"id":624174,"url":"https://alion.io/job/harmonyfire-service-administrator","title":"Service Administrator","company":{"id":672953,"name":"Harmony Fire","domain":"harmonyfire.com","url":"https://alion.io/company/harmonyfire","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Yeovil, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":66000,"period":"year","method":"role_country_seniority_unknown","sample_n":1295},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T18:57:46Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T07:51:10Z","board_verified":true,"closed_at":null,"days_open":41,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":41},"description":"Harmony is on a mission to be the best life safety partner to work with and for. Rated an ‘Outstanding Employer’ by Best Companies in 2025, we are only getting bigger and stronger - and we’re looking for A-players to help us get there.\nWe are passionate about making a difference and obsessed with quality. Our goal is to build a world where every resident can sleep safely at night, knowing their home is 100% safe.\nWe are now hiring a Service Administrator to support our technicians, clients and service team in delivering excellent customer service and full compliance. You will play a key role in ensuring dedicated service contracts run smoothly, customers are supported and compliance is always met.\nThis is more than just a support role. It is about bringing the right energy, accountability and resilience to our mission of saving lives through fire and height safety\nKey Responsibilities\n Assist service technicians with tools, equipment and materials for fire safety system inspections and maintenance. \nHelp with scheduling, documentation and reporting to ensure compliance with industry standards. \nPerform basic inspections, inventory checks and preparation of service kits. \nCommunicate with customers and team members to ensure smooth service delivery. \nUphold safety protocols and company standards at all times. \nBuild long-lasting, positive and trusting relationships with our key service clients. \nSkills, Knowledge & Expertise\n An A-player mindset - high standards, extreme ownership and the drive to do things properly, the first time. \nA team player with a positive, can-do attitude. \nA strong sense of accountability and reliability. \nThe ability to adapt and stay resilient in fast-paced or physically demanding environments. \nExcellent communication and organisational skills. \nPrevious experience in a technical, construction or service-based role is an advantage, although not essential - we will train the right person. \nJob Benefits\nThis is a chance to be part of one of the UK’s fastest-growing fire safety specialists - working at the heart of our service team and building a career in an industry that genuinely matters. At Harmony, we ask a lot - and we give a lot back. The hours are real, the standards are high and the work is demanding, but for those who show up, deliver and go the extra mile, the rewards follow. A-players here enjoy a competitive salary, a Personal Development Plan with ongoing training and mentoring, unlimited holiday, a bonus scheme paying up to 50% of annual salary, enhanced maternity and paternity, lunch, snacks and refreshments on us every day (fresh fruit and Takeaway Friday included), a team social budget, cycle to work, an auto enrolment pension, two major company events a year and our Reward and Recognition scheme - including European mini-breaks for those who go above and beyond. It is a collaborative, high-energy environment focused on doing things the right way - and none of it is a perk for showing up; it’s what we share with the people pulling the business forward.\nHarmony is an equal opportunity employer. We consider all applicants for employment regardless of age, disability, sexual orientation, gender identity, family or parental status, race, colour, nationality, ethnic or national origin, religion or belief. We want everyone who works with us to feel valued and to make a difference.","description_format":"text","description_chars":3378,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Facilities Management","Engineering Services","Construction"],"lifecycle":[{"event":"open","at":"2026-09-10T18:57:46Z"},{"event":"close","at":"2026-09-11T16:07:48Z"},{"event":"reopen","at":"2026-09-23T16:08:38Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker","cap_exempt":false,"checked_at":"2026-10-21T06:25:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.337,"p_room":0.35,"age_days":41,"expected_fill_days":14,"reasons":["conf:1","win:tail"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/harmonyfire-service-administrator","json_url":"https://alion.io/job/harmonyfire-service-administrator.json","meta":{"generated_at":"2026-10-21T10:43:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15126,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":672953},"rest":"https://alion.io/mcp/rest/get_company?id=672953"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fharmonyfire-service-administrator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fharmonyfire-service-administrator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fharmonyfire-service-administrator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/harmonyfire-service-administrator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fharmonyfire-service-administrator"}]}