{"id":3424532,"url":"https://alion.io/job/harris-computer-implementation-consultant-2","title":"Implementation Consultant","company":{"id":2223,"name":"Harris Computer","domain":"harriscomputer.com","url":"https://alion.io/company/harris-computer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":36,"ghost_share":0,"stale_share":0.889,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Atlanta, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":355},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"HL7","optional":false}],"status":"live","first_seen_at":"2026-10-28T21:56:22Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-10-30T06:22:13Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"The Ingenious Med Implementation Consultant helps healthcare organizations improve how physicians and practice teams manage patient rounding, documentation, charge capture, billing workflows, and related operational processes. This is a workflow-consulting and application-configuration role.\nThe consultant leads customer discovery, translates operational needs into an effective Ingenious Med configuration, prepares and trains users, supports go-live, and provides post-go-live optimization and advisory services. The role requires strong active listening, physician credibility, revenue cycle understanding, presentation skills, and the ability to build trust quickly with clinical and operational leaders. This direction aligns with the established Ingenious Med role emphasis on workflow expertise, current-state and future-state analysis, configuration, training, testing, and go-live readiness.\nKey Responsibilities:\nLead workflow discovery. Meet with physicians, practice leaders, administrators, billers, and other stakeholders to understand how they see patients, document encounters, create and submit charges, use shortcuts, identify missed charges, and experience workflow friction.\nListen for the underlying business need. Ask thoughtful follow-up questions, surface adoption barriers and risks, and distinguish the customer’s stated request from the operational outcome they are trying to achieve.\nMap current and future workflows. Document existing processes, define the intended future-state workflow, and help customers make practical decisions that balance their needs with Ingenious Med capabilities and recommended practices. Existing role materials specifically assign the consultant responsibility for workflow assessment, identifying business needs, documenting current processes, and recognizing adoption barriers.\nConfigure Ingenious Med directly. Build and configure the customer’s Ingenious Med environment based on validated workflows, requirements, user roles, specialties, and operational objectives. Verify that the configuration supports the agreed workflow before training and go-live.\nValidate requirements and readiness. Confirm configuration decisions with customer stakeholders, support user acceptance testing, obtain required approvals or signoffs, and identify gaps that could affect adoption or go-live success.\nDeliver customer training. Develop and facilitate engaging training for physicians, practice leaders, administrators, billers, coders, and other users. Adjust the delivery approach based on audience, workflow, experience level, and learning needs.\nSupport implementation and go-live. Participate in implementation milestones, readiness reviews, go-live activities, issue triage, and stabilization support, either remotely or onsite as required.\nProvide post-go-live optimization and advisory services. Conduct workflow reviews and health checks, evaluate adoption and operational performance, and recommend targeted training, configuration improvements, workflow changes, or other services that create measurable customer value. Ingenious Med’s newer Professional Services model incorporates health checks into the engagement and uses them to identify training, consulting, optimization, expansion, and clean-up opportunities after go-live.\nSolve problems consultatively. Analyze workflow or adoption concerns, recommend practical solutions, and clearly explain tradeoffs when a customer request does not align with product functionality, best practices, project scope, or the desired business outcome.\nCollaborate across the project team.Partner with the Project Manager, who coordinates the overall plan, milestones, communications, status reporting, and escalations.\nPartner with the Integration Analyst, who primarily owns interface design, build, testing, troubleshooting, and technical HL7 work.\nProvide workflow context to the Integration Analyst and participate in end-to-end validation where interface behavior affects the customer workflow. Ingenious Med project materials describe the Integration Analyst as the technical interface resource, while the Implementation Consultant remains a distinct required project role.\n\nMaintain project discipline. Keep requirements, configuration decisions, risks, issues, testing results, customer approvals, and follow-up items clear and current. Manage multiple assignments and deadlines while escalating scope, readiness, or timeline concerns promptly.\nRequired Experience and Skills we look for:\n2-5 years of experience in healthcare operations, revenue cycle, practice management, healthcare technology, healthcare consulting, or a related customer-facing environment.\nExperience working directly with physicians, practice leaders, or healthcare operational stakeholders.\nDemonstrated success leading workflow discussions, requirements-gathering sessions, customer training, presentations, or operational improvement conversations.\nWorking knowledge of physician workflows, charge capture, practice operations, or revenue cycle processes.\nStrong active-listening and consultative skills, including the ability to uncover needs that may not be clearly stated.\nAbility to translate business and workflow requirements into practical software configuration decisions.\nStrong verbal, written, facilitation, and presentation skills, with the ability to explain technology in clear, accessible language.\nSound judgment, problem-solving ability, attention to detail, and strong project organization.\nAbility to build credibility and trusted working relationships quickly.\nComfort learning healthcare software and configuring applications directly.\nAbility to manage multiple customer engagements, priorities, deliverables, and deadlines.\nWillingness and ability to travel for customer discovery, training, implementations, and go-lives as business needs require.\nWhat will make you stand out:\nPhysician billing, professional charge capture, revenue cycle operations, or practice management experience.\nHealthcare software implementation or professional services experience.\nExperience with Ingenious Med or another healthcare charge-capture or practice-workflow solution.\nExperience with electronic health record systems such as Epic, Oracle Health/Cerner, Meditech, or Athena.\nFamiliarity with healthcare interfaces and basic HL7 concepts, including ADT, DFT, or MDM messages. This role is not expected to serve as the primary HL7 technical resource.\nCoding certification or deeper physician billing and coding experience.\nExperience conducting post-go-live assessments, workflow optimization, health checks, or customer advisory engagements.\nRole Boundaries - the Implementation Consultant owns:\nWorkflow discovery and active listening\nRequirements definition and validation\nCurrent-state and future-state workflow design\nDirect Ingenious Med configuration\nCustomer training\nApplication readiness, go-live support, and post-go-live optimization\nCompensation and Location:\nLocation: Atlanta, GeorgiaThis hybrid position is based out of Ingenious Med's headquarters at 400 Galleria Parkway SE in Atlanta. Employees typically work from the office while also enjoying regular work-from-home flexibility. Located next to The Battery Atlanta, the office offers convenient access to restaurants, entertainment, green spaces, and major transportation routes, creating an engaging environment for collaboration and professional growth\n\nSalary Target: $80,000-85,000 annually\nAdditional Monthly cell phone allowance provided through payroll \nTravel: Travel is required based on customer implementation, training, and go-live needs.\nSalary decisions are be based on the candidate’s job-related experience, capabilities, and demonstrated ability to meet the responsibilities of the position.\nWhat we offer:\nPlenty of opportunities to grow your career\nComprehensive medical, dental, and vision benefits\n3 weeks of vacation plus 5 personal days to recharge\nEmployee stock ownership, RRSP program, 401k + matching\nA chance to give back through community involvement\nFlexible work arrangements to suit your lifestyle\nAbout us:\nIngenious Med is a healthcare technology company dedicated to enhancing physician productivity and hospital performance through intuitive, point-of-care tools. Their easily implemented web and mobile solutions assist physician practices and health systems in optimizing revenue, gaining valuable data insights, and automating workflows. By integrating seamlessly with existing Electronic Health Records (EHRs), Ingenious Med empowers healthcare providers to manage practices more effectively, ensuring high-quality care at reduced costs. With over 20 years of experience, they have partnered with a diverse range of healthcare organizations, including national health systems, regional hospitals, and large physician management groups. Their commitment to innovation and excellence has made them a trusted partner in the healthcare industry.\nAbout Harris Computer:\nHarris provides mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia and Australia.\nWorking for Harris is the perfect opportunity to fulfill your professional goals as well as achieve your personal dreams!\nOur employees enjoy a casual work environment that offers comfort while providing superior service to our customers. We offer a comprehensive benefit package as well as other additional “Perks”!\nWe empower our employees to make a difference\nWe have an award-winning culture\nWe offer opportunity to learn\nWe are financially strong and we are owned by the largest software company in Canada (CSI)\nWe have fun!","description_format":"text","description_chars":9687,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Flexible schedule"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Billing & Subscription Management","Digital Government","EHR & Clinical Software","Revenue Cycle & Medical Billing"],"lifecycle":[{"event":"open","at":"2026-10-28T21:56:22Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:4","stale_co","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/harris-computer-implementation-consultant-2","json_url":"https://alion.io/job/harris-computer-implementation-consultant-2.json","meta":{"generated_at":"2026-10-30T18:00:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6818,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2223},"rest":"https://alion.io/mcp/rest/get_company?id=2223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fharris-computer-implementation-consultant-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fharris-computer-implementation-consultant-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fharris-computer-implementation-consultant-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/harris-computer-implementation-consultant-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fharris-computer-implementation-consultant-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3424532}},{"tool":"search_jobs","arguments":{"company":"harriscomputer.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3424532},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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