# Part-time Software Support Specialist

What you’ll do Serve as a frontline, primary support contact for ProSoft clients by responding to support tickets and phone inquiries. Diagnose software issues and bugs, work with other members of the technical support team to identify and resolve problems in a timely, efficient and effective manner. Identify when software or technical issues should be escalated to development and provide clear supporting details. Prioritize requests effectively to minimize downtime and maintain strong customer satisfaction. What we’re looking for Bachelor’s degree in human resource management, accounting, business, or equivalent related work experience Some knowledge of AP and payroll processes, human resource management workflows. Excellent interpersonal, customer service and written and oral communication skills Must possess professional and friendly attitude and be able to quickly develop a rapport with clients over the phone. Strong work ethic and self-starter, ability to work independently and as a team player. Strong analytical, troubleshooting, and problem-solving abilities Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment. Positi

- **Id**: 4189387
- **Url**: <https://alion.io/job/harris-computer-part-time-software-support-specialist>
- **Role**: Support
- **Role family**: Support
- **Employment type**: part_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T19:03:32Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T19:03:32Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1988
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Billing & Subscription Management, Digital Government, EHR & Clinical Software

## Company

- **Id**: 2223
- **Name**: Harris Computer
- **Domain**: harriscomputer.com
- **Url**: <https://alion.io/company/harris-computer>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 78
- **Open postings**: 38
- **Ghost share**: 0
- **Stale share**: 0.895
- **Repost share**: 0
- **Time to fill p50 days**: 31
- **Computed at**: 2026-11-12T10:38:37Z

## Salary

- **Min**: 20
- **Max**: 25
- **Currency**: USD
- **Period**: hour
- **Usd annual**: 50000

## Technologies

- **Outlook** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-12T19:03:32Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 31
- **Reasons**: conf:0, win:early, comp:brand
- **Computed at**: 2026-11-12T19:39:34Z

## Pay

- **Stated usd annual**: 50000
- **Is top pay**: no

---
[Page](https://alion.io/job/harris-computer-part-time-software-support-specialist) · [JSON](https://alion.io/job/harris-computer-part-time-software-support-specialist.json)

Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.