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Process Associate

Harris Computer • Billing & Subscription Management • Digital Government • 23 days ago
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Location
In office (Coimbatore)
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 11, 2026. Harris Computer scores B on the Alion truth index.

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Profile match

Harris Computer

Harris Computer is a global software enterprise specializing in vertical market software and mission-critical enterprise solutions. The company focuses on acquiring, developing, and managing specialized software platforms for public sector entities, healthcare institutions, utility providers, and private sector businesses. Headquartered in Ottawa, Canada, it operates as an operating group of Constellation Software Inc., serving thousands of organizations across North America, Europe, Asia, and Australia.
harriscomputer.com • HQ: Ottawa, Canada • EHR & Clinical Software • Billing & Subscription Management • Digital Government • 5000+ employees • Est. 1976
Tech stack of Harris Computer

Responsibilities:

  • Contact healthcare providers via phone, fax, email, or web portals to request medical records.
  • Follow up on pending requests to ensure timely receipt of required documentation.
  • Verify the completeness and accuracy of received medical records.
  • Maintain detailed records of retrieval activities and status updates in client systems.
  • Communicate with provider offices and internal teams regarding record status and discrepancies.
  • Ensure compliance with HIPAA, client policies, and data privacy regulations.
  • Meet daily productivity, quality, and turnaround time targets.
  • Escalate unresolved issues, missing records, or provider concerns as appropriate.
  • Perform data entry and document management activities with a high level of accuracy.
  • Support process improvements and operational initiatives as required.
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