{"id":1411796,"url":"https://alion.io/job/harris-computer-sales-manager","title":"Sales Manager","company":{"id":2223,"name":"Harris Computer","domain":"harriscomputer.com","url":"https://alion.io/company/harris-computer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":33,"ghost_share":0,"stale_share":0.97,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Swindon, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":89000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T19:22:39Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-01T23:29:42Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Rialtas, part of the global Harris Computer family, is the market leader in accounting and administrative software for local councils across England and Wales. With more than 1,000 customers, we empower local authorities with innovative software solutions that simplify financial management and administration.\nWe’re looking for a commercially astute, results-driven Sales Manager to lead our Sales Department and drive both new business acquisition and installed-base growth. In this key leadership role, you will directly manage the New Business Lead, the Customer Success Manager (CSM), and the Existing Inbound Sales Lead.\nReporting to the EVP, you will take ownership of delivering revenue targets, shaping and executing our sales strategy, and driving strong performance through effective KPI management. Combining strategic thinking with hands-on leadership, you’ll foster a high-performing sales culture while embracing a modern, AI-augmented sales approach. AI tooling will be a core part of how your team prospects, sells, and forecasts, helping to maximise efficiency and commercial success.\nThis is an opportunity to make a meaningful impact, elevate our sales function, and contribute to the continued success of a growing software organisation.\nOur offices are located in Uffcott, Wroughton near Swindon, easily accessible from Junctions 15 and 16 on the M4. This is a hybrid role, with on-site presence to be agreed. Occasional travel to client sites and UK-wide conferences will be required.\nWhat you will do\nYour key responsibilities will include (but will not be limited to):\nLeadership & team management\nLead and develop the NN Lead and Customer Success Manager, fostering a high-performance, collaborative culture.\n\nUse AI-generated performance insights - conversation intelligence, deal scoring - to inform coaching conversations and team development plans.\n\nApply a strong understanding of both upsell/cross-sell and new business sales cycles and methodologies, ensuring alignment on sales targets, customer experience, and operational delivery.\n\nWith more than 1,000 customers, retention is key -ensurecustomer excellence is provided throughout the company.\n\nCollaborate with the Professional Services (PS) Lead so customers are efficiently scheduled intoprogrammes, courses are effectively marketed, and capacity isoptimised.\n\nCoach, mentor, and motivate team members to achieve individual and departmental goals.\n\nSales growth & strategy\nDevelop and implement a comprehensive sales strategy focused on driving new business acquisition and B2B revenue growth.\n\nUse AI-powered prospecting and market intelligence tools toidentifynew opportunities, enrich lead data, andprioritisehigh-potential accounts.\n\nIdentifyand pursue new market opportunities and strategic partnerships.\n\nCollaborate cross-functionallyto align campaigns and service delivery withsales objectives.\n\nPerformance & KPI management\nDefine and manage key performance indicators (KPIs) across sales, ensuring consistent performance tracking and data-driven decision-making.\n\nOversee AI-assisted pipeline analytics and campaign performance dashboards, interpreting insights and translating them into actionable strategies.\n\nReview andvalidateAI-generated performance reports and forecasts, adding strategic context and recommendations for presentation to the EVP.\n\nCustomer experience & collaboration\nWork closely with the CSM and PS Lead tomaintainstrong customer engagement, satisfaction, and retention, as measured by revenue and NPS scoring.\n\nLeverage AI-powered sentiment analysis and NPS tools toidentifyat-risk accounts and emerging customer themes, informing proactive engagement strategies.\n\nEnsure customer feedback informs both sales and marketing strategies.\n\nPromote a unified approach across departments to deliver a seamless customer journey frominitialcontact through to service delivery.\n\nReporting & forecasting\nOversee AI-generated sales forecasts and commercial analyses,validatingoutputsand applying strategic judgement before presentation.\n\nPresent findings, trends, and recommendations to the EVP and senior leadership team.\n\nMarketing oversight\nOversee the planning and execution of marketing campaigns, ensuring alignment withsales objectivesand brand positioning.\n\nDeliver impactful content, digital campaigns, events, and customer communications.\n\nMonitor and evaluate lead-generation performance, ensuringmaximumROI on spend and activity - using AI-assisted analytics to sharpen targeting and attribution.\n\nEnsure all marketing materials and communications effectively promote products, courses, and services.\n\nWhat we are looking for\nWe are seeking a motivated, commercially astute Sales Manager who embodies our values (harriscomputer.com) and brings both strategic thinking and hands-on leadership to the role. You will thrive in a collaborative, customer-focused environment and be excited to contribute to a passionate, close-knit team.\nProven experience as a Sales Team Lead or in a similar role, ideally with the ambition and readiness to take on full management responsibility.\n\nDemonstrated success in leading sales teams to achieve ambitious revenue goals.\n\nExperience buildingaccuratesales forecasts andmaintainingclear pipeline visibility.\n\nStrong understanding of integrated sales strategies, KPI management, and performance reporting.\n\nExperience working cross-functionally with operations, customer success, and professional services teams.\n\nExcellent leadership, communication, andstakeholder-managementskills.\n\nComfortable adopting and driving AI-powered sales and analytics tools, with the judgement tovalidatetheir outputs and apply them commercially.\n\nAbility to work effectively with a range of sales and reporting tools.\n\n3+ years of software sales and management experience.\n\nPersonal Attributes\nStrategic thinker with strong hands-on execution skills.\n\nCommercially astute, data-driven, and highly customer-focused.\n\nCollaborative leader who inspires, motivates, and elevates their team.\n\nHighly organised, proactive, and adaptable in a dynamic environment.\n\nPassionate about growth, innovation, and delivering outstanding results.\n\nAdditional Requirements\nOwn transport and a valid driving licence.\n\nExcited about joining an initially small team that cares passionately about its customers.\n\nAbout Us\nRialtas is the market leader in providing accounting and administrative software and services for local councils in England and Wales. Rialtas is proud to be part of the Harris Computer family, a provider of mission critical software solutions for the Public Sector, Healthcare, Utilities and Private Sector verticals throughout North America, Europe, Asia, and Australia. The opportunity for personal career growth, as a result, is significant\nBenefits\nHarris offer an extremely competitive UK employee benefits programme. 5 Personal Days leave entitlement are granted over and above the standard 25 days holiday and bank holidays. Harris also offers all UK employees an annual Lifestyle Reward amounting £325 per annum/pro rata.\nSupporting your application\nOur recruitment process will comprise of interviews and, at times, a written exercise, an assessment day and/or a presentation. As an equal opportunities’ employer, we want to make sure we do all we can to make this a positive experience for you. If your application is progressed, please make us aware of any adjustments or additional support we can provide you with.","description_format":"text","description_chars":7469,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Billing & Subscription Management","Digital Government","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-09-28T19:22:39Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":25,"reasons":["conf:5","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/harris-computer-sales-manager","json_url":"https://alion.io/job/harris-computer-sales-manager.json","meta":{"generated_at":"2026-10-02T02:23:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3182,"day_limit":5000,"remaining_today":1818,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}