{"id":949393,"url":"https://alion.io/job/harris-computer-senior-system-administrator","title":"Senior System Administrator","company":{"id":2223,"name":"Harris Computer","domain":"harriscomputer.com","url":"https://alion.io/company/harris-computer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":37,"ghost_share":0,"stale_share":0.946,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-07T05:47:15Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ottawa, 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Server","optional":false},{"name":"Docker","optional":true},{"name":"Kubernetes","optional":true},{"name":"SLI/SLO/SLA","optional":true}],"status":"live","first_seen_at":"2026-08-04T00:00:00Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-07T22:24:56Z","board_verified":true,"closed_at":null,"days_open":65,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":65},"description":"Key Responsibilities:\nCloud Infrastructure & Architecture\nArchitect, deploy, configure, and support cloud infrastructure on Azure, AWS, and other public clouds for high availability, performance, and security.\nLead migration of on-premise customer environments to hosted cloud platforms, targeting completion milestones aligned with signed customer commitments and pipeline forecasts.\nImplement and maintain security measures including identity management, network segmentation, and compliance controls across cloud environments.\nConfigure secure integrations with external services (OAuth, Microsoft 365, GSuite, third-party applications).\nOptimize cloud resource utilization and cost efficiency, with measurable cost-per-environment targets.\nAutomation & Scalability\nDevelop and maintain Infrastructure-as-Code using Terraform, Ansible, and/or Puppet to enable scalable, repeatable environment provisioning.\nBuild toward a fully automated CI/CD pipeline for deployment and monitoring, reducing manual provisioning time by a measurable target (to be established within first 90 days).\nCreate automation scripts (Python, Bash, PowerShell) to eliminate repetitive infrastructure tasks.\nTechnical Support & Customer Engagement\nServe as primary technical support liaison for hosted and on-premise client environments, delivering resolution within defined SLAs.\nDiagnose and resolve complex customer infrastructure issues across server operating systems (Linux, Windows) and database platforms (SQL Server, MySQL, PostgreSQL, Oracle).\nDocument all customer requests, diagnostic steps, and resolutions thoroughly and consistently.\nCommunicate progress and status to internal and external stakeholders with frequency and clarity.\nAI Strategy & Adoption\nLeverage AI-assisted coding tools (e.g., GitHub Copilot, Claude Code) to accelerate IaC development, scripting, and troubleshooting workflows.\nBuild and maintain AI-enabled knowledge bases from existing company knowledge resources, supporting the BU's AI-DLC Level 2/3 roadmap toward customer-facing agents and adjacent software modules.\nEnsure responsible use of AI tools in all internal and customer-facing contexts, specifically regarding data privacy, PII protection, and intellectual property.\nIdentify and document at least 2 AI-driven workflow improvements within the first 90 days, with estimated hours saved.\nIncident Response & Systems Administration\nProvide priority assistance in containment and remediation during cybersecurity incidents.\nPerform general systems administration including installation, configuration, maintenance, system audits, backups, and patch management.\nQualifications:\n5+ years of experience in a System/Cloud Administrator role.\nDemonstrated proficiency with Azure and AWS cloud platforms, including environment architecture and deployment.\nExperience with database platforms: Microsoft SQL Server, MySQL, PostgreSQL, and/or Oracle.\nStrong knowledge of networking concepts and technologies.\nWorking proficiency across Linux and Windows server operating systems.\nExperience with Infrastructure-as-Code tools (Terraform, Ansible, or Puppet).\nDemonstrated proficiency with AI prompting and working knowledge of LLMs, including when to use them and when not to, with specific attention to privacy and IP considerations.\nAbility to manage competing priorities, triage by urgency, and drive issues to resolution independently.\nPreferred Qualifications:\nProven hands-on experience architecting multi-tenant or multi-customer cloud environments.\nStrong scripting skills in Python, Bash, and/or PowerShell.\nExperience with containerization (Docker) and orchestration (Kubernetes).\nFamiliarity with CI/CD pipeline design and DevOps practices.\nCloud certifications (Azure, AWS) from tier-one providers.\nExperience in a customer-facing technical support role with SLA accountability.\nPrior experience applying AI tools to infrastructure automation or knowledge management workflows.\nSalary range: $75,000 - $85,000 CAD per year.","description_format":"text","description_chars":4000,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Billing & Subscription Management","Digital Government","EHR & Clinical 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