{"id":1954161,"url":"https://alion.io/job/harris-computer-systems-engineer-3","title":"Systems Engineer","company":{"id":2223,"name":"Harris Computer","domain":"harriscomputer.com","url":"https://alion.io/company/harris-computer","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":36,"ghost_share":0,"stale_share":0.944,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-06T05:45:30Z"}},"role":"DevOps","role_family":"DevOps","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":22000,"period":"year","method":"role_seniority_country_cell","sample_n":20},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"ITIL","optional":true},{"name":"LLM","optional":true},{"name":"Power Automate","optional":true},{"name":"PowerShell","optional":true},{"name":"Prompt Engineering","optional":true},{"name":"ServiceNow","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-06T11:31:09Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-06T22:40:33Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Systems Engineer\nMiddleware Platform, Azure, Microsoft Windows Server, Monitoring, Automation and AI\nLocation: Remote - Pune or Baroda\nExperience: 4-6 years\nShift: 24×7 rotation, including planned maintenance windows and change events\nRole summary\nYou will keep our Middleware Platform, Azure and Windows server estate running day to day - responding to alerts, resolving incidents within SLA, Product/Application deployment, executing changes cleanly, and steadily improving the stability of the systems in your care.\nYou work within established processes and alongside Team Engineers and Database Administrators, taking ownership of your own queue and escalating appropriately.\nThis role also carries a real automation mandate. We expect you to notice repetitive manual work and remove it - through scripting, through Azure automation tooling, and increasingly through AI agents that handle routine operational tasks.\nExperience\n4-6 years in systems administration, Application and infrastructure support or cloud operations.\nMinimum 4 years hands-on production Azure administration (not lab, training or certification-only exposure).\nMinimum 3 years administering Windows Server in production.\nExperience working to SLAs in a ticket-driven support environment.\nWilling and available to work rotating 24×7 shifts and out-of-hours maintenance windows.\nPreferred qualifications\nGraduation or Above\nHealthcare or other regulated-industry experience.\nKey responsibilities\nAzure platform administration\nAdminister Azure infrastructure day to day; provision, resize and decommission Azure resources following documented standards and approved change requests.\nSupport Azure PaaS workloads including App Services - deployments, configuration, scaling and restarts.\nApply resource tagging, cost-optimisation recommendations and policy compliance actions as directed.\nAlert monitoring and response\nOwn the alert queue on your shift. Monitor Logic Monitor, Azure Monitor, Log Analytics and the enterprise monitoring platform; acknowledge, triage and action alerts within SLA.\nInvestigate alerts using KQL queries in Log Analytics, Application Insights telemetry and Windows Event Logs.\nIdentify duplicate or non-actionable alerts and propose tuning - threshold changes, aggregation windows, suppression rules. Flagging a bad alert is part of the job, not an optional extra.\nMaintain monitoring coverage and visibility: report agents that are down or resources missing from monitoring, and build/maintain dashboards and workbooks that surface system health to the team.\nSystem stabilisation\nResolve incidents end to end; support the Team Members during major incidents with diagnostics, evidence gathering and communication updates.\nContribute to root cause analysis - collect logs and timelines, document findings, and implement the corrective actions assigned to you.\nPerform proactive health checks across applications, servers and Azure resources: disk, CPU, memory, service state, certificate expiry, backup success.\nBuild knowledge of application architecture, help create and update application and alert-handling documentation, and perform pre/post product functionality checks.\nTrack recurring issues in your queue and raise them as problem records rather than repeatedly applying the same workaround.\nPerform performance troubleshooting using standard OS and Azure diagnostic tools.\nAI agent development and process automation\nWrite and maintain PowerShell scripts for routine administration: user and resource provisioning, health checks, reporting, scheduled tasks and cleanup jobs.\nOptional: Build automation using Azure Automation Runbooks, Logic Apps and Power Automate, with proper authentication via managed identity and alerting on failure.\nContribute to building AI agents that support operations - log summarisation, alert triage and classification, drafting incident notes, and answering questions from our runbook and knowledge base.\nApply prompt engineering to generate scripts, configurations and documentation, and verify AI output before it reaches production - you are accountable for what you deploy, regardless of what produced it.\nFollow responsible-AI practice without exception.\nWindows and application support\nAdminister Windows Server in Azure and hybrid environments\nSupport IIS - application pool management, bindings, virtual directories, logs and basic performance troubleshooting.\nPerform SSL/TLS certificate tasks: renewal, installation, binding, store management and expiry monitoring.\nSupport high-availability configurations including Windows Failover Clustering and SQL Server Always On, working with the team engineers and the database administrators.\nProcess and collaboration\nWork within ITIL incident, problem and change management using ServiceNow; raise and document change requests accurately and complete them within approved windows.\nMaintain and improve runbooks, SOPs and knowledge articles - especially after resolving something the documentation didn't cover.\nProvide clear, timely shift handovers and status updates to stakeholders during incidents.\nCommunication\nClear written and spoken English; able to write an incident update a non-technical stakeholder can follow.\nReliable, organised, and comfortable asking for help early rather than late.\nTechnical\nAzure PaaS and IaaS administration, Windows Server administration, IIS administration and SSL certificate handling.\nAzure Monitor and Log Analytics, with working ability to read and write basic KQL.\nPowerShell scripting - able to write and modify scripts independently, not only run existing ones.\nTicketing and ITIL process discipline.\nPractical use of AI/LLM tools in a work context, with at least one concrete example of manual work you've automated or removed.\nCertifications\nRequired: AZ-104 (Azure Administrator Associate) - held, not \"training completed\".\nPreferred: AZ-900, AI-900, ITIL Foundation, MCSA or equivalent Windows Server certification.","description_format":"text","description_chars":5962,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Billing & Subscription Management","Digital Government","EHR & Clinical Software"],"lifecycle":[{"event":"open","at":"2026-10-06T11:31:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-07T01:03:59Z"},"pay":null,"html_url":"https://alion.io/job/harris-computer-systems-engineer-3","json_url":"https://alion.io/job/harris-computer-systems-engineer-3.json","meta":{"generated_at":"2026-10-07T01:03:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1778,"day_limit":5000,"remaining_today":3222,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2223},"rest":"https://alion.io/mcp/rest/get_company?id=2223"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fharris-computer-systems-engineer-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fharris-computer-systems-engineer-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fharris-computer-systems-engineer-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/harris-computer-systems-engineer-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fharris-computer-systems-engineer-3"}]}