{"id":249085,"url":"https://alion.io/job/hasbro-director-dtc-site-operations","title":"Director, DTC Site Operations","company":{"id":98193,"name":"Hasbro","domain":"hasbro.com","url":"https://alion.io/company/hasbro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":96,"open_postings":6,"ghost_share":0,"stale_share":0.167,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Operations","role_family":"Operations","seniority":"head","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Renton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":155200,"max":232800,"currency":"USD","period":"year","gross":null,"usd_annual":232800},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-27T13:29:02Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-04T17:02:42Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.\nAt Hasbro and Wizards of the Coast, we're building fan experiences that bring some of the most beloved franchises in the world to life across our DTC storefronts. Ready to lead the team that makes it happen - fast, flawless, and unforgettable for fans? As Site Operations Director, partner with Business, Marketing, and Brand teams to turn product lineups and merchandising strategy into standout on-site moments, owning execution from handoff to launch!\nThis is a hybrid role requiring three days per week in our Renton, WA office.\nWhat You’ll Do:\nBuild and grow a team that creates storefront pages and keeps site content sharp and on-brand across multiple DTC properties\nPlan execution and capacity against business plans, and make sharp trade-off calls when priorities compete\nLead the launch execution calendar and deliver every update on time and consistently\nTransform brand-provided copy and assets into site-specific content and graphics that make each property pop\nCatch launch risks early, own problem-solving, and keep partners informed every step of the way\nSet clear SLAs to measure and report on team performance, and find opportunities to automate manual processes\nConvert engagement data into recommendations that power future launches\nLaunch experiments with partners to continuously improve the shopping experience\nWhat You Will Bring:\n8+ years of operational or ecommerce experience in DTC, digital media, entertainment, or consumer brands\nA track record of turning brand strategy into digital execution - PDPs, homepages, landing pages, site content, and beyond\nExperience building intake and delivery processes for digital storefronts\nConsistent track record to spot process gaps, automate manual work, and set SLAs that stick\nDemonstrated judgment in capacity planning and trade-off decisions under pressure\nExperience building and leading teams that own digital operations, copy, and digital assets\nStrong grasp of mobile-first, responsive design\nExperience launching A/B experiments and translating results into action\nSharp cross-functional and escalation-management skills, with the ability to align partners and drive timelines forward\nNice to Have:\nComfort operating shared or multi-tenant ecommerce platforms across multiple brands/customers\nBroad knowledge of end-to-end DTC operations, including both site operations and fulfillment operations\nFamiliarity with Salesforce Commerce Cloud, CMS, or similar platforms\nBackground in graphic design or creative production\nA genuine passion for gaming, toys, or entertainment franchises\nWe are an Equal Opportunity / Affirmative Action Employer\nHasbro is committed to equality of opportunity in all aspects of employment. We are committed to making all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, or any other legally protected status.\nWe will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you have a disability and require assistance in this application process and need to request an accommodation, please contact your recruiter or coordinator.\nThe pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.\nPay Range\n$155,200—$232,800 USD\nEmployees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:\nHealth & Wellness\nTime Off to Recharge\nFinancial Well-being\nLife & Family Support\nVolunteer and Community Initiatives\nLearning & Development \nExclusive Perks\nPlease review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.","description_format":"text","description_chars":4575,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Toys, Games & Puzzles","Game Development","Collectibles & Trading Cards"],"lifecycle":[{"event":"open","at":"2026-09-05T10:55:44Z"}],"visa":[],"liveness":{"score":36,"band":"fade","label":"Fading","p_open":1,"p_active":0.807,"p_room":0.44,"age_days":68,"expected_fill_days":55,"reasons":["conf:3","velocity","win:tail","crowd:"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":232800,"is_top_pay":true},"html_url":"https://alion.io/job/hasbro-director-dtc-site-operations","json_url":"https://alion.io/job/hasbro-director-dtc-site-operations.json","meta":{"generated_at":"2026-11-04T19:27:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29966,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":98193},"rest":"https://alion.io/mcp/rest/get_company?id=98193"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhasbro-director-dtc-site-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhasbro-director-dtc-site-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhasbro-director-dtc-site-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hasbro-director-dtc-site-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhasbro-director-dtc-site-operations"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":249085}},{"tool":"search_jobs","arguments":{"company":"hasbro.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":249085},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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