{"id":1978155,"url":"https://alion.io/job/hasbro-trust-safety-specialist","title":"Trust & Safety Specialist","company":{"id":98193,"name":"Hasbro","domain":"hasbro.com","url":"https://alion.io/company/hasbro","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":55,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Renton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80200,"max":91000,"currency":"USD","period":"year","gross":null,"usd_annual":91000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-06T19:50:09Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-26T11:37:20Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.\nAt Wizards of the Coast, we connect people around the world through play and imagination. From our genre-defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!\nAbout the Role:\nWe're looking for a thoughtful and detail-oriented Trust & Safety Analyst to help support and uphold the values of our Wizards Play Network (WPN) and Organized Play programs. In this role, you'll help ensure a positive, safe, and welcoming environment across our global community by working with partners and players to resolve concerns with care and consistency.\nYou'll manage a caseload of investigations, communicate outcomes internally and to our community. You will collaborate with internal teams to promote transparency, fairness, and trust. By blending case management, policy application, and trust & safety principles, you'll play an important role in maintaining the integrity of our play spaces and supporting a healthy experience for our game communities.\nResponsibilities:\nConduct complex, sensitive investigations end to end, gathering evidence from internal systems and external context, documenting findings, and applying program rules with sound judgment.\nCommunicate clearly with partners and players about policy outcomes, maintaining professionalism in all interactions.\nDefine and improve the processes and standards the broader team uses to manage inquiries, investigations, and communications with timely follow-through.\nReview partner-reported issues or concerns, assess their impact, and decide on resolution or escalation, using discretion and care.\nDraw on internal systems and external context to build a well-rounded view of each case and set best practices in trust & safety for the team.\nPartner with leadership and cross-functional teams to ensure consistent and fair application of policies across all regions and scenarios, and advise on program direction.\nPreferred Qualifications\nMinimum of 3 years of experience in Trust and Safety, investigations, fraud analysis, or a related field, including ownership of programs or complex caseloads.\nExperience in conflict resolution and de-escalation, including the hardest cases.\nExcellent critical thinking and investigative abilities.\nStrong empathy and communication skills, especially in high-pressure or emotionally charged conversations.\nDemonstrated ability to work independently, set priorities, and manage competing demands in a high-volume environment.\nExperience defining policy, process, or standards is a strong plus.\nFamiliarity with Wizards Play Network (WPN) policies is a strong plus.\nKnowledge of Magic: The Gathering or experience within the gaming/retail industry is highly desirable.\nCultural awareness and/or work experience with regions such as Latin America or APAC is beneficial.\nThe pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package.\nPay Range\n$80,200—$91,000 USD\nEmployees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:\nHealth & Wellness\nTime Off to Recharge\nFinancial Well-being\nLife & Family Support\nVolunteer and Community Initiatives\nLearning & Development \nExclusive Perks\nPlease review our Applicant Privacy Notice to learn how we collect, use, and protect your personal information in connection with the application process.","description_format":"text","description_chars":4150,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Toys, Games & Puzzles","Game Development","Collectibles & Trading Cards"],"lifecycle":[{"event":"open","at":"2026-10-06T22:09:57Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.889,"p_room":0.9,"age_days":19,"expected_fill_days":55,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":91000,"is_top_pay":false},"html_url":"https://alion.io/job/hasbro-trust-safety-specialist","json_url":"https://alion.io/job/hasbro-trust-safety-specialist.json","meta":{"generated_at":"2026-10-26T12:22:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16883,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":98193},"rest":"https://alion.io/mcp/rest/get_company?id=98193"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhasbro-trust-safety-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhasbro-trust-safety-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhasbro-trust-safety-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hasbro-trust-safety-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhasbro-trust-safety-specialist"}]}