{"id":1510787,"url":"https://alion.io/job/hatch-collection-assistant-site-manager-e-commerce","title":"Assistant Site Manager, E-Commerce","company":{"id":1975941,"name":"HATCH Collection","domain":"hatchcollection.com","url":"https://alion.io/company/hatchcollection","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"MicroStrategy","optional":false},{"name":"Outlook","optional":false},{"name":"SAP BusinessObjects","optional":false}],"status":"live","first_seen_at":"2026-09-05T00:19:00Z","employer_posted_date":"2026-09-05","last_verified_at":"2026-10-10T21:14:02Z","board_verified":true,"closed_at":null,"days_open":36,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":36},"description":"Iconic. Approachable. Connected. These are some of the ideas that guide our every day at Janie and Jack. We set ourselves apart with outstanding quality and great care for every detail, from our clothing to our customer service to the people we work with. Are you ready to be a part of the Janie and Jack story?\nAbout the job\nIn this role, you own how three areas of our business show up online: Baby, Sleep, and Marketplace. You are the person accountable for what the customer sees, including product presentation, promotional execution, site organization, and content quality, and for the weekly performance of those categories on site.\nThe production discipline is the same across all three: prepare product, manage vendor imagery,QA, publish, then read the numbers and re-merchandise. Marketplace carries additional scope, because that product comes from third-party sellers rather than our own merchandising organization. Alongside site production you also run seller onboarding, catalog ingestion, and the operational troubleshooting that keeps that assortment live and accurate.\nReporting to the Sr.Manager of eCommerce, you will partner closely with Merchandising, Planning, Allocation, Marketing, Legal, Fulfillment, Store Operations, Customer Service, and IT to keep messaging, pricing, and inventory accurate across every channel.\nWhat you'll do\nOwn Baby, Sleep & Marketplace Online\nOwn the online presentation and weekly performance of the Baby, Sleep, and Marketplace businesses\nManage the online production calendar for your categories; set new lines, execute promotions and markdowns, and perform general site maintenance on a daily and weekly basis\nOwn site and category organization across your areas, including taxonomy, category placement, and merchandising sequence. \nPull and analyze weekly inventory and sales reports for trends; re-merchandise the site and update creative as needed to drive sales for products or collections; follow up on items to MOS\nPrepare weekly, monthly, and quarterly business reporting for your categories, including marketplace weekly reporting; surface trends, risks, and opportunities to the business\nAnalyze category and seller productivity using sell-through and assortment metrics to inform where to expand, edit, or push for additional product\nSite Production & Content\nPrepare product for online representation, working closely with merchants and the web team across multiple in-season and day-to-day processes\nOwn vendor image management: collect, review, and organize imagery from vendors and internal partners; track outstanding assets against the site launch calendar and follow up to ensure deliverables are met on time\nOrganize imagery within the image database; ensure all imagery is accurate and correctly styled before publishing to the test environment\nUpload all website assets (creative, copy, product imagery, pricing, promotions) to the back-end system and complete the QA process before pushing campaigns live \nCreate business requirements for creative updates to the website and email campaigns; collaborate with internal web creative and copy teams to concept, create, and execute accurate campaigns and site creative\nConduct site testing to ensure content updates meet brand quality standards\nMarketplace: Additional Seller & Catalog Operations\nMarketplace product is supplied by third-party sellers, so this area carries operational scope that Baby and Sleep do not.\nOwn end-to-end onboarding of new marketplace sellers: intake and kickoff meetings, platform training, account and credential setup, shipping configuration, and documentation collection through go-live\nMaintain the seller onboarding pipeline and status tracking; follow up on unresponsive sellers and escalate stalled or at-risk onboardings\nServe as the day-to-day point of contact for the active seller base; manage ongoing seller communication and resolve seller-reported issues\nManage marketplace product uploads end to end, prioritizing new-seller launches; collect, validate, and enrich seller product data so it meets Janie and Jack standards for copy, attribution, imagery, and categorization\nTroubleshoot seller, upload, feed, and product data errors; diagnose root cause and partner with the platform provider on resolution\nReview marketplace returns and post-purchase issues; partner with Customer Service and Fulfillment on resolution and policy consistency\nCross-Functional Partnership\nWork directly with allocation, planning, product safety/compliance, and fulfillment teams to manage and maintain accuracy of inventory levels, including late styles\nPartner with store operations, customer service, planning, allocation, and fulfillment teams to ensure brand, product, and pricing integrity and consistent communication of events and initiatives across channels\nTechnology & Projects\nSupport technical changes on the website through participation in user testing. \nSupport online marketing initiatives, and support upper management on miscellaneous projects, as assigned\nWhat you'll bring\nBS/BA required; preferred degree in Retail, Business, or Marketing, with a minimum of two (2) years of related experience within retail or e-commerce\nExperience operating a third-party marketplace platform (Mirakl or comparable) strongly preferred, including seller onboarding and product feed/catalog management\nComfort working with data, with the ability to build and interpret sell-through, productivity, and assortment analysis and translate findings into action\nStrong organizational and time management skills, with high attention to detail and the ability to prioritize and manage multiple tasks across categories\nStrong written and verbal communication skills\nAbility to build strong relationships with all levels of the organization as well as with outside vendors and sellers\nClear understanding of website operations and strong computer/technical skills; thorough understanding of Microsoft Excel is essential. Knowledge of Microsoft Word, Outlook, Momentis, MicroStrategy, Business Objects, and/or Blue Martini preferred\nFlexible and willing to change gears depending on business needs\nWhy You'll Love Working With Us\nThe Product-so good, you'll be using your employee discount more than you probably should.\nThe People-ask anyone that works here…we have incredible people on our team.\nThe Experience-you'll enjoy a rewarding career at a respected children's brand.\nLet's Talk Perks!\nEmployee discount at Janie and Jack\nPaid holidays and flexible time off\nGenerous Health Savings Account (HSA) employer contributions for individuals and families\nFlexible Spending Accounts and commuter benefits\nLife insurance\nExtensive 401(k) plan with company matching\nMedical, dental, vision, and life insurance*\nEmployee Assistance Program with resources like financial and legal assistance, childcare and elderly care, emotional work/life counseling, health and wellness resources, and travel assistance\nActual starting pay for this role is determined by a wide array of factors including but not limited to qualifications, experience, relevant skills, education, and geographic location. Employees are offered a variety of benefits to empower them with the resources and flexibility they need to enjoy success on the job and to live a healthy life. Full-time employees are eligible for medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/AD&D insurance, short term and long term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off and 401(k) including matching. All employees are eligible for employee discounts and EAP Resources. All regular, full-time Brand Support Center employees are eligible for the annual discretionary bonus plan.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.","description_format":"text","description_chars":7894,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Flexible time off","Health insurance","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Consumer Goods","Apparel & Fashion Brands","Baby Products"],"lifecycle":[{"event":"open","at":"2026-09-30T07:54:34Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.471,"p_room":0.55,"age_days":35,"expected_fill_days":28,"reasons":["conf:3","win:tail","comp:junior"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":false},"html_url":"https://alion.io/job/hatch-collection-assistant-site-manager-e-commerce","json_url":"https://alion.io/job/hatch-collection-assistant-site-manager-e-commerce.json","meta":{"generated_at":"2026-10-11T04:42:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3669,"day_limit":5000,"remaining_today":1331,"minute_limit":60,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1975941},"rest":"https://alion.io/mcp/rest/get_company?id=1975941"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhatch-collection-assistant-site-manager-e-commerce"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhatch-collection-assistant-site-manager-e-commerce"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhatch-collection-assistant-site-manager-e-commerce"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hatch-collection-assistant-site-manager-e-commerce\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhatch-collection-assistant-site-manager-e-commerce"}]}