{"id":3753726,"url":"https://alion.io/job/hawthorne-cat-central-dispatch-coordinator","title":"Central Dispatch Coordinator","company":{"id":678377,"name":"Hawthorne Cat","domain":"hawthornemachinery.com","url":"https://alion.io/company/hawthornemachinery","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":80,"open_postings":10,"ghost_share":0,"stale_share":0.8,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lakeside, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28,"max":38,"currency":"USD","period":"hour","gross":null,"usd_annual":76000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-04T16:08:38Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-14T21:44:53Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"We Build Better Communities\nBe Part of the Hawthorne Difference!\n Hawthorne Cat is a family-owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.\nEvery member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).\nIf you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.\nOur people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.\nPOSITION SUMMARY: The Central Dispatch Coordinator delivers and pick-ups all rental equipment, working with the Drivers, Rental Coordinators, Rental Managers, and other departments as necessary, to ensure highest level of customer service possible.\n\nESSENTIAL FUNCTIONS:\nAnswers phones and takes request for transportation and rental needs.\nCoordinates the timely delivery of equipment to the desired location per the customer’s request.\nHandles multiple incoming phone calls and multiple requests regarding transport, while providing exceptional customer service.\nProjects professional demeanor and courtesy when interacting with customers and Hawthorne associates.\nMaintains on-time Deliveries (90% or better) and equipment pick-ups within 2 days.\nDirects proper utilization of all trucks and other transportation equipment assigned to the department.\nUtilizes Hawthorne trucks and keeps sub-hauls to a minimum (within 5% per month).\nProcesses and approves vendor invoices weekly to ensure accurate and timely payment.\nAssists management and others with special projects and other duties as required.\nEDUCATION, EXPERIENCE, AND SKILLS REQUIRED:\nMust have at least two (2) years of experience in the equipment rental industry, truck driver, machine dispatcher or sales representative. Military experience in a similar occupational specialty would meet this requirement.\nSome advanced education in a technical school, specialized business school, military training, or equivalent in practical and on the job training preferred.\nPossess broad and in-depth knowledge of trucking and transportation of heavy equipment.\nAble to demonstrate high proficiency in computer applications.\nExcellent communication ability and high level of customer relation skills.\n\nPHYSICAL DEMANDS:\nWalking and moving about on foot often through uneven terrain.\nLifting: Raises or lowers miscellaneous equipment parts, small tools, batteries, and tampers. May lift up to 25lbs.\nHandling: Seizes, helps or works with hands.\nReaching: Extends hands and arms in any direction.\nStanding: Remains in standing position if required to perform various functions of the job.\nClimbing: In and out of equipment.\nVision: Read rental documents, invoices and bills.\nTalking: Communications by radio, phone, and in person.\nSitting: Sits in equipment and in vehicles.\nStooping: Bends body downward and forward by bending at knees or waist.\n\nENVIRONMENTAL: \nNoise: Works in conditions with constant or intermittent noise.\nTemperatures/Weather: Works in an office and outside with variations of temperature and weather.\nExposure: Foul odors, fumes and harsh substances.\nHere’s what we Offer…\nCompetitive Compensation\nA great work environment and culture\nCareer growth and advancement opportunities\nTraining\nMedical, Dental and Vision plans\nMedical Video Appointments available\nHealth Savings Account available\nPaid Time Off (PTO) Pay\n401(k) Plan + Company Matching\nHealth and Dependent Care Flexible Spending Accounts\nLife & Accident Insurance\nEmployee Assistance Programs\nLegal Plan\nTravel Assistance Plan\nWellness Programs\nReferral Bonus Program\nLongevity Bonus Program\nRecognition Programs and much more\nHawthorne CAT discounts\nBoot Reimbursement\nTuition Reimbursement\nCompany-Supplied Uniforms\nAdvanced Technical Training\nEstimated Compensation $28.00 - $38.00 per hour\nInterested in joining the Hawthorne team? Check out our current available positions at:\nwww.hawthornecat.com/careers\nACCOMMODATIONS: Reasonable accommodations for essential functions of the position will be considered.\nHawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. 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