{"id":1739361,"url":"https://alion.io/job/hayleys-plc-assistant-front-office-manager","title":"Assistant Front Office Manager","company":{"id":2193392,"name":"Hayleys PLC","domain":"hayleys.com","url":"https://alion.io/company/hayleys","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":84,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":14,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":14000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5190},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-12-24T09:16:14Z","employer_posted_date":"2025-12-24","last_verified_at":"2026-10-22T02:44:41Z","board_verified":true,"closed_at":null,"days_open":302,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":301},"description":"Part of the Hayleys Group, Hayleys Leisure PLC includes The Kingsbury Hotel in Colombo, and the various properties around the island, under Amaya Resorts & Spas and the Boutique Collection by Amaya. As part of this team, you would be contributing to the growth and expansion of the sector, while innovatively promoting the work of the talented teams at each property. Join us for a unique and exciting experience. Our team at Amaya Lake, Dambulla is on the lookout for an experienced individual to fill the available positions mentioned below:\nAssistant Front Office Manager\nRequirements\nA Diploma in Hospitality or a related Management qualification would be an added advantage.\nA minimum of two years of experience within a star-class hotel in a similar role.\nScope\nMonitor and maintain grooming, hygiene and professional conduct standards among Front Office staff while overseeing daily operations.\nEnsure exceptional service by recognizing VIP and repeat guests, handling guest complaints effectively and enhancing guest interaction touchpoints.\nFacilitate smooth communication within the Front Office team and with other departments to ensure seamless operational flow.\nTrack revenue, costs, profitability and team performance, ensuring targets are met and service quality remains high.\nEnsure adherence to SOPs and Minimum Quality Standards (MQSs) and lead departmental meetings to review processes and address special requirements.","description_format":"text","description_chars":1438,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods","Transportation & Logistics","Logistics"],"lifecycle":[{"event":"open","at":"2026-10-03T02:04:45Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.158,"p_room":0.28,"age_days":301,"expected_fill_days":14,"reasons":["conf:3","win:tail","crowd:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hayleys-plc-assistant-front-office-manager","json_url":"https://alion.io/job/hayleys-plc-assistant-front-office-manager.json","meta":{"generated_at":"2026-10-22T09:16:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2193392},"rest":"https://alion.io/mcp/rest/get_company?id=2193392"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhayleys-plc-assistant-front-office-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhayleys-plc-assistant-front-office-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhayleys-plc-assistant-front-office-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hayleys-plc-assistant-front-office-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhayleys-plc-assistant-front-office-manager"}]}