{"id":1422043,"url":"https://alion.io/job/hbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program","title":"Dynamics 365 CRM Engineering Associate - Summer 2027 Internship Program","company":{"id":1758777,"name":"HBS","domain":"hbs.net","url":"https://alion.io/company/hbs-net","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"internship","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Little Chute, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":57000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":285},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Power Automate","optional":false},{"name":"Power BI","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-01T13:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-13T05:31:13Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Description\nThis position will join the Dynamics 365 CRM practice, providing first level support to existing and new customers related to D365 support requests and inquiries.\nRoles and Responsibilities/ Essential Functions:\n Assist in configuration of Dynamics 365 for Sales, Customer Service, Field Service, Project Operations or Marketing.\n Assist in the configuration of Model-Driven PowerApps and Canvas PowerApps.\n Assist in workflow automation using Power Automate.\n Assist in creation of PowerBI Reports.\n Assist with first point of contact for new customer support tickets.\n Open and resolve project and escalated incident management tickets for Dynamics 365 modules.\n Open incident tickets with Microsoft, drive to customer resolution.\n Communicate clearly with team members and customers on ticket status, outstanding tasks, key deliverables, and prioritization of work.\n Follow team quality processes in support activities.\n Delight clients by delivering Microsoft-based solutions that simplify their business processes.\n Build lasting customer relationships based on exceptional customer service and support, best in class solution quality, and open and honest communication.\n Engage in relevant user groups to build skillsets as well as the HBS brand in the marketplace.\n Embrace new challenges in similar or parallel workstreams as needed.\nRequirements\nHow to qualify:\n1+ years’ Customer Service experience \n2+ years as a power user of Dynamics 365 for Sales and Windows 10 or higher operating system \nPursuing a degree (Bachelors or Associates) in Business or IT related discipline. \nMinimum 3.5 GPA \nMaintain an outcome-focused mindset \nHave strong prioritization skills \nAlways be a team player \nCarry a professional attitude and respectful demeanor \nWhy HBS?\nHeartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers - we do it! We PRIDE ourselves on our Core Values of:\nPerformance - HBS is driven to achieve exceptional results in all aspects of our business.\nRespect - HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.\nInnovation - HBS is passionate about serving our internal and external customers with innovative solutions to enhance their success.\nDevelopment - HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.\nExcellence - HBS takes great pride in all we do and strives for excellence always.\nWhat you can expect from HBS:\nCompetitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans) \nGrowth Opportunities \nCommunity Involvement \nPersonal Development \nEmployee and Family Celebrations \nGreen Initiatives \nPersonal Time Off \nWork-life balance \nRecognition and Awards \nDay in and day out, you will be part of a collaborative, innovative, and award-winning team that will make you a better professional. Choose HBS today!\nHeartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.","description_format":"text","description_chars":3183,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-28T22:46:15Z"}],"visa":[],"liveness":{"score":18,"band":"cold","label":"Long shot","p_open":1,"p_active":0.507,"p_room":0.36,"age_days":42,"expected_fill_days":22,"reasons":["conf:25","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/hbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program","json_url":"https://alion.io/job/hbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program.json","meta":{"generated_at":"2026-10-14T13:03:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16074,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758777},"rest":"https://alion.io/mcp/rest/get_company?id=1758777"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhbs-dynamics-365-crm-engineering-associate-summer-2027-internship-program"}]}