{"id":1518556,"url":"https://alion.io/job/hbs-operations-support-tracking-coordinator","title":"Operations Support – Tracking Coordinator","company":{"id":1758777,"name":"HBS -","domain":"hbs.net","url":"https://alion.io/company/hbs-net","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Little Chute, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":54000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1575},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-08-05T20:48:35Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T07:48:04Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"Description\nPosition Summary:\nThe Operations Support - Tracking Associate plays a critical role in supporting business operations by collaborating closely with vendors and sales teams to ensure the accurate and timely tracking of hardware and software licensing. This role helps facilitate efficient resource scheduling, supports operational visibility, and enables prompt and accurate customer invoicing.\nRoles and Responsibilities/ Essential Functions:\nUtilize vendor portals and other available resources to track hardware, software, and licensing orders, ensuring estimated arrival dates (ETAs) are accurately maintained and updated.\nProactively communicate with vendors to obtain tracking information for orders not available through online tracking systems and update ETAs accordingly.\nEnsure all purchase orders (POs) are reviewed, tracked, and updated daily through ongoing collaboration with the Operations Support team.\nMaintain accurate, complete, and up-to-date records within the company's procurement and order management systems.\nProvide timely support to Sales, Operations, and Accounting teams by responding to urgent tracking and order status inquiries.\nRequirements\nCompetencies:\nCommunication: Ability to promote understanding through exceptional written, oral, interpersonal, and presentation skills. \nDetail Oriented: Detail orientation looks at the ability of the individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant. \nInitiative: Initiative looks at the ability of the individual to act and take steps to solve or settle an issue. \nOrganized: Organizational skills looks at the ability of the individual to be structured and methodical in working skills. \nResponsible: Responsibility looks at the ability of the individual to be trustworthy or answerable for their conduct.\nTime Management: Time management skills looks at the ability of the individual to effectively utilize available time for the completion of necessary job tasks\nAdaptability: Adaptability looks at the extent to which an individual can fit into a changing working environment. \nRequired Experience:\n1+ year of experience in customer service, administrative support, operations support, logistics, supply chain, or a related field. \nExperience working in a fast-paced environment while managing multiple tasks and priorities.\nExperience using computer systems, databases, or business applications to enter, track, and maintain accurate information\nRequired Skills, Education and/ or Certifications:\nHigh School Diploma \nStrong computer skills; (Word, PowerPoint, Excel, Outlook, etc.) \nEqual Opportunity Employer - Including Disabled and Veterans","description_format":"text","description_chars":2710,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-30T10:42:19Z"}],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.445,"p_room":0.28,"age_days":56,"expected_fill_days":22,"reasons":["conf:8","velocity","win:tail","crowd:junior"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hbs-operations-support-tracking-coordinator","json_url":"https://alion.io/job/hbs-operations-support-tracking-coordinator.json","meta":{"generated_at":"2026-10-02T00:44:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":719,"day_limit":5000,"remaining_today":4281,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}