{"id":1336868,"url":"https://alion.io/job/hbs-senior-inside-sales-representative","title":"Senior Inside Sales Representative","company":{"id":1758777,"name":"HBS","domain":"hbs.net","url":"https://alion.io/company/hbs-net","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lisle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":60000,"currency":"USD","period":"year","gross":null,"usd_annual":60000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-23T21:23:12Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-12T13:51:00Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Description\nThe Senior Inside Sales Representative (Sr. ISR), acting in a support role to Solutions Consultants, is responsible for introducing product offerings throughout the entire sales process to established accounts, ensuring quality of work and excellent customer service while increasing sales. The Sr. ISR builds long-term consultative relationships by creating in-depth relationships with current customers to expand our breadth of services and improve the overall results within the Sales organization.\nRoles and Responsibilities/ Essential Functions:\nGathers information from clients and partners, to plan and schedule client meetings and other events, and assists with the coordination of client projects.\nQuote and process orders for our entire breath of service offerings including but not limited to high-end solutions, phone systems, network and servers, virtualization, etc.\nCollect and process paperwork from customers to include credit applications, signed standard terms, labor blocks, etc.\nWork closely with our vendors/manufacturers to negotiate discounts and proper pricing, as required.\nAct as the liaison between Accounting and the Solutions Consultants for collection issues, order questions, service block follow-up, missing signatures, and any other problem situation. Escalate ongoing or urgent issues to the Solutions Consultant for resolution, as needed. \nUnderstand solutions currently utilized by customers to identify new opportunities and communicate these to the appropriate solutions consultant.\nProvide innovative ideas on sales support process improvements. Collaborate with other ISR’s to build a team atmosphere. Develop positive relationships with colleagues in the Sales, Finance and Engineer/Service organizations.\nPartner with internal resources for scheduling services and product delivery. \nMaximize existing client business relationships by being the main point of contact for all assigned customers and facilitate resolution of all matters internal to Heartland. \nWe ensure daily communication touchpoints with our customers, guaranteeing a response time within 2 hours.\nAttain the Microsoft AZ-900, AI-900, MS-900 and SC-900 Certification along with the Cisco Black Belt Stage 1 Sales Certification\nManage all aspects of the sales, service and support cycles from beginning to end to ensure all quoted products and services are delivered and installed as expected.\nAchieve individual sales goal determined by account load and line of business.\nReach expected monthly sales goals of assigned sales team. \nProvide post-install support to include follow up with the customer to make sure all concerns have been covered and hardware/software registrations have been properly recorded for future tracking. \nHandle complex issues and problems, and refers only the most complex issues to higher-level staff.\nAssist the Solutions Consultants in delivering quarterly business reviews to clients.\nAssist with training or answering questions for less experienced Inside Sales Representatives through mentorship.\nPerform other duties, as assigned.\nRequirements\nHow to qualify:\nBachelor’s Degree or equivalent experience \n2+ years of administrative experience in a role in Inside Sales/Account Specialist role \nHigh level of attention to detail, an aptitude to learn, the ability to effectively multitask and manage multiple projects \nMust be proficient using a computer and working with Microsoft Office software \nMaintain an outcome focused mindset \nHave strong prioritization skills \nAlways be a team player \nCarry a professional attitude and respectful demeanor \nCertifications completed as required by business unit\nIf hired externally, must complete within the first 18 months of employment\nWhy HBS?\nHeartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers - we do it! We PRIDE ourselves on our Core Values of:\nPerformance- HBS is driven to achieve exceptional results in all aspects of our business.\nRespect- HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.\nInnovation- HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.\nDevelopment- HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.\nExcellence- HBS takes great pride in all we do and strive for excellence always.\nWhat you can expect from HBS:\nCompetitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans) \nGrowth Opportunities \nCommunity Involvement \nPersonal Development \nEmployee and Family Celebrations \nGreen Initiatives \nPersonal Time Off \nWork Life Balance \nRecognition and Awards \nDay in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional. Choose HBS today!\nHeartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.\nThe compensation range for this position is $50,000 to $60,000, plus eligibility to participate in the employee benefit plan and earn a performance based bonus. The employee benefit plan includes health, dental, vision insurance, company paid long term disability, paid time off, and 401k package. The base pay offered will take into account the candidate’s job-related knowledge, skills, education, certifications and experience among other factors as well as internal equity.","description_format":"text","description_chars":5618,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Growth opportunities","Performance based bonus","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-27T14:36:42Z"}],"visa":[],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.852,"p_room":0.9,"age_days":18,"expected_fill_days":39,"reasons":["conf:4","velocity","win:mid"],"computed_at":"2026-10-12T06:55:09Z"},"pay":{"stated_usd_annual":60000,"is_top_pay":false},"html_url":"https://alion.io/job/hbs-senior-inside-sales-representative","json_url":"https://alion.io/job/hbs-senior-inside-sales-representative.json","meta":{"generated_at":"2026-10-13T00:08:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":209,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1758777},"rest":"https://alion.io/mcp/rest/get_company?id=1758777"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhbs-senior-inside-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhbs-senior-inside-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhbs-senior-inside-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hbs-senior-inside-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhbs-senior-inside-sales-representative"}]}