{"id":1336866,"url":"https://alion.io/job/hbs-senior-systems-administrator","title":"Senior Systems Administrator","company":{"id":1758777,"name":"HBS -","domain":"hbs.net","url":"https://alion.io/company/hbs-net","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-04T05:45:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lafayette, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":62000,"max":82000,"currency":"USD","period":"year","gross":null,"usd_annual":82000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"SLI/SLO/SLA","optional":false}],"status":"live","first_seen_at":"2026-09-23T21:34:19Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-05T00:33:12Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Description\nThis role serves as a high-level technical escalation point within the service delivery organization. This role is responsible for diagnosing and resolving the most complex technical challenges, leading advanced project initiatives, and ensuring the stability, security, and optimal performance of client environments. This role collaborates closely with Tier 1 and Tier 2 teams, providing mentorship, developing documentation, and offering strategic guidance to continually elevate service quality. This position may specialize in networking, systems engineering, or a hybrid of both disciplines.\nRoles and Responsibilities/Essential Functions:\nServe as the high-level escalation point for complex incidents, service requests, and problem management.\nTroubleshoot and resolve advanced issues across servers, networks, cloud platforms, and/or security systems.\nPerform deep-dive root cause analysis and implement long-term corrective actions.\nCollaborate with vendors and third-party providers to resolve escalated issues.\nSupport the managed services advanced practice\nPerform proactive maintenance duties such as switch/firewall/routers upgrades, server patches, workstation patches, firewall rules, etc.\nAcknowledge and respond to tickets based on Managed Services SLA.\nMentor Tier 1 and Tier 2 technicians to improve troubleshooting skills and reduce escalations.\nParticipate in internal technical reviews and contribute to continuous improvement initiatives.\nCommunicate effectively with clients regarding complex issues, project/service updates, and recommendations.\nProvide guidance on technology strategy, lifecycle planning, and risk mitigation.\nLead server, network, and application upgrades, migrations, and major changes\nAssist with incident response, vulnerability remediation, and security audits\nEnsure client environments align with compliance and regulatory requirements where applicable\nResearch new products for selection, enhance configuration standards and best practices and educate team members on these products and services.\nProvide senior level support, maintenance, and administration for customer networks and review for other potential concerns or enhancement opportunities.\nWork in and always model a positive team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor.\nWork closely with service delivery, project teams, and account management\nMaintain current vendor/industry specific certifications and stay current on new products and solutions by utilizing networks of resources.\nMinimum of 75% utilization per fiscal year prorated based on start date. These requirements will be balanced against professional development and on the job training. Utilization metrics will be re-evaluated on an annual basis.\nRequirements\nHow to qualify:\n5+ years’ experience working in an IT service role, systems administration, and/or network administration. \n3+ years of experience designing, implementing, and/or supporting client networks/systems in a managed services role. \nAssociate degree in a technology-related field or equivalent experience \nThree or more of the following certifications: CCNA, Network +, Server+, Microsoft O365 or Azure certifications (excluding fundamental courses) \nMaintain an outcome focused mindset \nHave strong prioritization skills \nAlways be a team player \nCarry a professional attitude and respectful demeanor \nWhy HBS?\nHeartland Business Systems is one of THE LARGEST technology VARs or Value-Added Resellers in the Midwest. Anything that happens with computers - we do it! We PRIDE ourselves on our Core Values of:\nPerformance - HBS is driven to achieve exceptional results in all aspects of our business.\nRespect- HBS Team Members demonstrate personal integrity and professionalism when dealing with all internal and external contacts.\nInnovation- HBS is passionate to serve our internal and external customers with innovative solutions to enhance their success.\nDevelopment- HBS is committed to developing ourselves and each other in ways that support and improve the performance of ourselves and our business.\nExcellence- HBS takes great pride in all we do and strive for excellence always.\nWhat you can expect from HBS:\nCompetitive Compensation Package (May include but not limited to: Bonus, Incentive, Commission, Fair Wage, Retirement Plans, Benefits with HSA Compatible Plans) \nGrowth Opportunities \nCommunity Involvement \nPersonal Development \nEmployee and Family Celebrations \nGreen Initiatives \nPersonal Time Off \nWork Life Balance \nRecognition and Awards \nDay in and day out, you will be a part of a collaborative, innovative and award-winning team that will make you a better professional. Choose HBS today!\nHeartland Business Systems is an Equal Opportunity Employer - Including Disabled and Veterans.\nThe expected annual base salary for this position is $62,000 to $82,000. In addition to base compensation, this position includes a comprehensive benefits package. Current benefits include:\nHealth, dental, and vision insurance\nCompany-paid long-term disability insurance\nPaid time off, including vacation, sick leave, and company-recognized holidays\n401(k) retirement plan with company contribution\nThe final base salary will be determined by the candidate’s job-related skills, experience, education, and certifications, along with internal equity and market considerations. This pay range is provided in accordance with applicable state and local pay transparency laws.","description_format":"text","description_chars":5511,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":true},"security_clearance":false,"languages":[]},"benefits":["Equity","Growth opportunities","Professional development","Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Information Technology","Information Security"],"lifecycle":[{"event":"open","at":"2026-09-27T14:36:42Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":0.9,"p_active":0.866,"p_room":1,"age_days":10,"expected_fill_days":40,"reasons":["conf:69","velocity","win:early"],"computed_at":"2026-10-04T05:45:00Z"},"pay":{"stated_usd_annual":82000,"is_top_pay":false},"html_url":"https://alion.io/job/hbs-senior-systems-administrator","json_url":"https://alion.io/job/hbs-senior-systems-administrator.json","meta":{"generated_at":"2026-10-05T03:36:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4900,"day_limit":5000,"remaining_today":100,"minute_limit":60,"resets_at":"2026-10-06T00:00:00Z"}}}