{"id":4200978,"url":"https://alion.io/job/hcer-consulting-hotel-manager","title":"Hotel Manager","company":{"id":4472793,"name":"HCER Consulting","domain":"hcerconsulting.com","url":"https://alion.io/company/hcerconsulting","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Benin City, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":250000,"max":450000,"currency":"NGN","period":"month","gross":null,"usd_annual":4008},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T00:00:00Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-12T22:12:41Z","board_verified":true,"closed_at":null,"days_open":14,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":14},"description":"We are seeking an experienced and results-driven Hotel Manager to lead the overall operations of a hotel in Benin City. You will be responsible for delivering outstanding guest experiences, managing and motivating staff, controlling budgets, and maintaining the hotel’s standards and reputation. This is a leadership role that suits someone who is hands-on, service-minded, and commercially aware.\nResponsibilities\nOversee daily operations across front office, housekeeping, food and beverage, maintenance, and security\nDeliver excellent guest service and resolve complaints promptly and professionally\nRecruit, train, supervise, and appraise hotel staff\nPrepare and manage the hotel’s operating budget, controlling costs and maximizing revenue\nMonitor occupancy, revenue performance, and key hospitality metrics, and report to management\nDevelop and implement sales and marketing strategies to attract and retain guests\nEnsure cleanliness, safety, hygiene, and compliance with regulatory standards\nManage supplier and vendor relationships and procurement\nMaintain high standards of service, facility upkeep, and brand reputation\nPrepare regular performance and operations reports for ownership/management\nQualifications and requirements\nHND/B.Sc. in Hospitality Management, Business Administration, or a related field\nMinimum of 2 years’ hotel or hospitality management experience\nStrong leadership, people management, and guest-service skills\nAbility to manage staff, budgets, and day-to-day operations\nGood knowledge of hotel management or property management software\nExcellent communication and problem-solving skills\nAbility to work under pressure and flexible hours\nSkills\nHotel operations, Leadership, Guest relations, Budgeting and cost control, Staff supervision, Revenue management, Complaint resolution, Property management systems, Problem-solving\nEducation\nHND/B.Sc. in Hospitality, Business, or related field\nExperience\n3 to 5 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