{"id":4309634,"url":"https://alion.io/job/hcer-consulting-hotel-managersupervisor","title":"HOTEL MANAGER/SUPERVISOR","company":{"id":4472793,"name":"HCER Consulting","domain":"hcerconsulting.com","url":"https://alion.io/company/hcerconsulting","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Abuja, Nigeria"],"countries":["NG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-13T00:00:00Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-14T11:12:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"JOB DESCRIPTION: HOTEL MANAGER/SUPERVISOR\nJob Title: Hotel Manager/Supervisor\nLocation: Dei-Dei, Abuja\nEmployment Type: Full-Time\nDepartment: Hotel Operations\nJob Summary\nWe are seeking a competent, responsible, and experienced Hotel Manager/Supervisor to oversee the daily operations of a hotel in Dei-Dei, Abuja. The successful candidate will be responsible for coordinating staff, supervising hotel activities, ensuring excellent customer service, maintaining operational standards, and ensuring the smooth and profitable running of the hotel.\nThe ideal candidate must possess strong leadership, communication, organisational, and problem-solving skills, with the ability to manage staff and handle guest concerns professionally.\nResponsibilities\nKey Responsibilities\nOversee and coordinate the daily operations of the hotel.\nSupervise hotel staff, including receptionists, cleaners, kitchen staff, security personnel, and other operational employees.\nEnsure excellent customer service and guest satisfaction at all times.\nHandle guest complaints, enquiries, and special requests professionally.\nMonitor staff attendance, punctuality, performance, and general conduct.\nEnsure that all hotel facilities, rooms, and common areas are clean, organised, and properly maintained.\nMonitor room bookings, reservations, check ins, and check-outs.\nSupervise inventory, supplies, and proper use of hotel resources.\nMonitor daily revenue, expenses, and operational activities.\nEnsure compliance with hotel policies, safety standards, and operational procedures.\nPrepare daily, weekly, and monthly operational reports for management.\nIdentify operational challenges and recommend practical solutions.\nCoordinate staff schedules, shifts, and duty assignments.\nEnsure that the hotel maintains a professional and welcoming environment.\nImplement strategies to improve service delivery, operational efficiency, and business performance.\nQualifications and requirements\nRequirements and Qualifications\nBachelor’s degree or HND in Hospitality Management, Hotel Management, Business Administration, or a related field. Relevant professional experience may also be considered.\nMinimum of 2-5 years’ experience in hotel management, hospitality operations, or a supervisory role.\nStrong leadership and staff management skills.\nExcellent communication, interpersonal, and customer service skills.\nGood organisational, administrative, and problem-solving abilities.\nAbility to manage staff and coordinate multiple hotel operations simultaneously.\nBasic knowledge of hotel reservations, front desk operations, housekeeping, and hospitality standards.\nGood understanding of inventory control, revenue monitoring, and basic financial reporting.\nProficiency in Microsoft Office and hotel management software is an added advantage.\nMust be responsible, trustworthy, proactive, and able to work with minimal supervision.\nMust be willing to work flexible shifts, including weekends and public holidays when required.\nEducation\nHND, BSc.\nExperience\n2 to 5 years","description_format":"text","description_chars":3031,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-14T11:12:26Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":1,"expected_fill_days":23,"reasons":["conf:5","agency","win:early","comp:junior"],"computed_at":"2026-11-14T17:04:00Z"},"pay":null,"html_url":"https://alion.io/job/hcer-consulting-hotel-managersupervisor","json_url":"https://alion.io/job/hcer-consulting-hotel-managersupervisor.json","meta":{"generated_at":"2026-11-14T17:04:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19613,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4472793},"rest":"https://alion.io/mcp/rest/get_company?id=4472793"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcer-consulting-hotel-managersupervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcer-consulting-hotel-managersupervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcer-consulting-hotel-managersupervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcer-consulting-hotel-managersupervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcer-consulting-hotel-managersupervisor"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4309634}},{"tool":"search_jobs","arguments":{"company":"hcerconsulting.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4309634},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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