{"id":2811980,"url":"https://alion.io/job/hcltech-account-manager-2","title":"Account Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":70000,"max_usd":138000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":84},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-18T09:46:44Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-19T18:13:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nClient Partner (On-site) - UK&I\nJob Descriptions\nP&L owner for the account - Will own entire Sales & Delivery\nServe as the Apex interface for the customer, coordinating across delivery, sales support, finance, and internal stakeholders to resolve issues and manage expectations.\nManage day-to-day customer account operations, ensuring smooth delivery execution, adherence to SLAs, and consistent service quality across all engagements.\nSupport account revenue and margin objectives, owning forecasts, billing accuracy, change requests, and cost controls in line with the overall account P&L targets.\nIdentify and execute incremental growth opportunities, including renewals, small upsell/cross-sell initiatives, and scope expansions in collaboration with the Regional Portfolio Director.\nEnsure strong governance and risk management, driving regular account reviews, compliance to contractual terms, operational reporting, and early identification of delivery or commercial risks..\nKey Responsibilities\n1.A single point of accountability for the client, ensuring seamless delivery of services, cross, upsell of IT solution aligned to customer business objectives\n2.Develop and execute multi-year account plan alignment with customer priorities and industry trends\n3.Responsible for Account Performance in terms of Revenue, Profitability, payment cycles and growth\n4.Ensure high-quality delivery of contracted services and solutions\n5.Partner with delivery leadership to address risk, optimize performance and ensure client satisfaction\n6.Leads contract negotiations, renewals and pricing discussions\nSkill Requirements\nnull\nOther Requirements\nKey Responsibilities\nManage customer expectations and relationship in /$1bn - 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