{"id":1909108,"url":"https://alion.io/job/hcltech-administrator-microsoft-powerbiwindows-powershell-python","title":"Administrator - Microsoft PowerBI,Windows Powershell, Python","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Data Science","role_family":"Data Science","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-10-05T13:59:16Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-08T00:54:43Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nThe Support Operations Administrator plays a crucial role in ensuring high-quality support and operations within the organization. This position is responsible for independently resolving tickets, providing on-call support, and conducting root cause analysis to enhance customer satisfaction and operational efficiency.\nKey Responsibilities\n1. Adhere To Quality Standards And Regulatory Requirements By Implementing Best Practices In Power Bi Reporting And Powershell Scripting To Ensure Compliance.\n2. Provide On-Call Technical Support For Escalated Issues By Utilizing Powershell For Automation And Troubleshooting, And Perform Root Cause Analysis To Identify Solutions.\n3. Enhance Operational Efficiency By Contributing To Value-Added Activities Such As Updating The Knowledge Base And Delivering Training Sessions To New Team Members.\n4. Independently Resolve Support Tickets Within Agreed Service Level Agreements (Sla) By Efficiently Leveraging Power Bi For Data Visualization And Powershell For Task Automation.\n5. Ensure A Positive Customer Experience By Achieving First Call Resolution (Fcr) And Minimizing Case Reopens Through Effective Communication And Problem-Solving Skills.\nSkill Requirements\n1. Proficient In Power Bi For Data Analysis And Reporting.\n2. Strong Knowledge Of Powershell For Task Automation And System Management.\n3. Familiarity With Python For Scripting And Data Manipulation.\n4. Solid Understanding Of Customer Support Processes And Ticketing Systems.\nOther Requirements\n1. Optional But Valuable Certifications: Microsoft Certified: Data Analyst Associate, Microsoft Certified: Power Platform Fundamentals","description_format":"text","description_chars":1649,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-05T13:59:16Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-10-07T05:47:15Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-administrator-microsoft-powerbiwindows-powershell-python","json_url":"https://alion.io/job/hcltech-administrator-microsoft-powerbiwindows-powershell-python.json","meta":{"generated_at":"2026-10-08T02:19:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4049,"day_limit":5000,"remaining_today":951,"minute_limit":60,"resets_at":"2026-10-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-administrator-microsoft-powerbiwindows-powershell-python"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-administrator-microsoft-powerbiwindows-powershell-python"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-administrator-microsoft-powerbiwindows-powershell-python"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-administrator-microsoft-powerbiwindows-powershell-python\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-administrator-microsoft-powerbiwindows-powershell-python"}]}