{"id":2929463,"url":"https://alion.io/job/hcltech-administrator-network-lanwan-12","title":"Administrator - Network LAN/WAN","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Networking","role_family":"Networking","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":108},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-10-20T14:17:11Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-21T10:51:54Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nJob Summary : Data Center Operations Technician Overview Schedule: possible 24/7 coverage, including weekends and holidays. Shifts may be 8, 10, or 12 hours. Travel: Up to 25% (8 days) travel may be required. HCLTech is seeking a Data Center Operations Technician to join our team supporting large-scale, data center environments. This role is responsible for the installation, maintenance, troubleshooting, and repair of server and network hardware, ensuring the reliability and performance of our clients network. The position is designed to be adaptable for current needs and future expansion into similar customer environments. Key Responsibilities Hardware & Network Operations\nInstall, configure, and deinstall enterprise servers and network devices (e.g., routers, switches, firewalls, console servers, optical transport equipment).\nPerform troubleshooting on cabling, powering up/down, and handoff to internal teams.\nConduct hardware break/fix activities, including replacement of Field Replaceable Units (FRUs), optics, network line cards, supervisor cards, chassis hardware, and other modular components.\nTroubleshoot and resolve hardware, network link, device, and configuration issues, isolating and fixing problems on-site.\nTest, clean, and troubleshoot fiber optic, copper, and telecom cables; trace and isolate cables through patch panels.\nUse internal automation tools, scripts, and software to configure, monitor, and repair network equipment.\nSchedule and perform network maintenance, repairs, and upgrades while minimizing impact on production systems.\nManage Return Merchandise Authorization (RMA) processes, including creating RMA requests with vendors, coordinating replacements, and tracking defective and replacement parts. Support & Collaboration\nProvide onsite network support and expertise for all teams at the local data center; act as a liaison for remote networking teams.\nCollaborate with cross-functional teams, including facilities, cabling, server, and engineering teams, to resolve complex technical issues.\nCommunicate effectively within a ticketing system, managing and closing tickets promptly and documenting all activities.\nParticipate in on-call rotation, providing after-hours support for critical issues as needed. Process, Documentation & Compliance\nDocument all work performed, including diagnosis, repairs, and maintenance activities, ensuring accurate and up-to-date records.\nCreate, update, and follow Standard Operating Procedures (SOPs).\nParticipate in root cause analysis and process improvement initiatives to optimize efficiency and quality.\nMaintain asset inventory, including receiving, installing, tracking, and shipping network devices, spare parts, and RMA equipment.\nPerform physical audits of inventory and update asset inventory databases.\nAdhere to safety procedures and protocols, ensuring a safe and compliant work environment. Training & Development\nParticipate in ongoing training to stay current with new technologies, tools, and best practices.\nComplete training aligned with corporate objectives to bridge skill gaps and learn new relevant technologies. Minimum Qualifications\n1- 2+ years of experience in computer hardware, networking, and troubleshooting.\nStrong technical background in server and network hardware, including routing and switching technologies and protocols.\nExperience with enterprise/service provider network hardware platforms (e.g., Juniper, Cisco, Arista).\nProficiency in Linux OS, CLI navigation, and industry-standard troubleshooting tools and methodologies.\nExcellent problem-solving, analytical, verbal, and written communication skills.\nAbility to work effectively in a fast-paced, dynamic environment and collaborate with cross-functional teams.\nAbility to lift up to 40 pounds and work in a physically demanding environment (standing, wal\nKey Responsibilities\nKey Sourcing Information : NA\nSkill Requirements\nSkill Requirement : Data Center Operations Technician Overview Schedule: possible 24/7 coverage, including weekends and holidays. Shifts may be 8, 10, or 12 hours. Travel: Up to 25% (8 days) travel may be required. HCLTech is seeking a Data Center Operations Technician to join our team supporting large-scale, data center environments. This role is responsible for the installation, maintenance, troubleshooting, and repair of server and network hardware, ensuring the reliability and performance of our clients network. The position is designed to be adaptable for current needs and future expansion into similar customer environments. Key Responsibilities Hardware & Network Operations\nInstall, configure, and deinstall enterprise servers and network devices (e.g., routers, switches, firewalls, console servers, optical transport equipment).\nPerform troubleshooting on cabling, powering up/down, and handoff to internal teams.\nConduct hardware break/fix activities, including replacement of Field Replaceable Units (FRUs), optics, network line cards, supervisor cards, chassis hardware, and other modular components.\nTroubleshoot and resolve hardware, network link, device, and configuration issues, isolating and fixing problems on-site.\nTest, clean, and troubleshoot fiber optic, copper, and telecom cables; trace and isolate cables through patch panels.\nUse internal automation tools, scripts, and software to configure, monitor, and repair network equipment.\nSchedule and perform network maintenance, repairs, and upgrades while minimizing impact on production systems.\nManage Return Merchandise Authorization (RMA) processes, including creating RMA requests with vendors, coordinating replacements, and tracking defective and replacement parts. Support & Collaboration\nProvide onsite network support and expertise for all teams at the local data center; act as a liaison for remote networking teams.\nCollaborate with cross-functional teams, including facilities, cabling, server, and engineering teams, to resolve complex technical issues.\nCommunicate effectively within a ticketing system, managing and closing tickets promptly and documenting all activities.\nParticipate in on-call rotation, providing after-hours support for critical issues as needed. Process, Documentation & Compliance\nDocument all work performed, including diagnosis, repairs, and maintenance activities, ensuring accurate and up-to-date records.\nCreate, update, and follow Standard Operating Procedures (SOPs).\nParticipate in root cause analysis and process improvement initiatives to optimize efficiency and quality.\nMaintain asset inventory, including receiving, installing, tracking, and shipping network devices, spare parts, and RMA equipment.\nPerform physical audits of inventory and update asset inventory databases.\nAdhere to safety procedures and protocols, ensuring a safe and compliant work environment. Training & Development\nParticipate in ongoing training to stay current with new technologies, tools, and best practices.\nComplete training aligned with corporate objectives to bridge skill gaps and learn new relevant technologies. Minimum Qualifications\n1- 2+ years of experience in computer hardware, networking, and troubleshooting.\nStrong technical background in server and network hardware, including routing and switching technologies and protocols.\nExperience with enterprise/service provider network hardware platforms (e.g., Juniper, Cisco, Arista).\nProficiency in Linux OS, CLI navigation, and industry-standard troubleshooting tools and methodologies.\nExcellent problem-solving, analytical, verbal, and written communication skills.\nAbility to work effectively in a fast-paced, dynamic environment and collaborate with cross-functional teams.\nAbility to lift up to 40 pounds and work in a physically demanding environm\nOther Requirements\nOther Requirement : Data Center Operations Technician Overview Schedule: possible 24/7 coverage, including weekends and holidays. Shifts may be 8, 10, or 12 hours. Travel: Up to 25% (8 days) travel may be required. HCLTech is seeking a Data Center Operations Technician to join our team supporting large-scale, data center environments. This role is responsible for the installation, maintenance, troubleshooting, and repair of server and network hardware, ensuring the reliability and performance of our clients network. The position is designed to be adaptable for current needs and future expansion into similar customer environments. Key Responsibilities Hardware & Network Operations\nInstall, configure, and deinstall enterprise servers and network devices (e.g., routers, switches, firewalls, console servers, optical transport equipment).\nPerform troubleshooting on cabling, powering up/down, and handoff to internal teams.\nConduct hardware break/fix activities, including replacement of Field Replaceable Units (FRUs), optics, network line cards, supervisor cards, chassis hardware, and other modular components.\nTroubleshoot and resolve hardware, network link, device, and configuration issues, isolating and fixing problems on-site.\nTest, clean, and troubleshoot fiber optic, copper, and telecom cables; trace and isolate cables through patch panels.\nUse internal automation tools, scripts, and software to configure, monitor, and repair network equipment.\nSchedule and perform network maintenance, repairs, and upgrades while minimizing impact on production systems.\nManage Return Merchandise Authorization (RMA) processes, including creating RMA requests with vendors, coordinating replacements, and tracking defective and replacement parts. Support & Collaboration\nProvide onsite network support and expertise for all teams at the local data center; act as a liaison for remote networking teams.\nCollaborate with cross-functional teams, including facilities, cabling, server, and engineering teams, to resolve complex technical issues.\nCommunicate effectively within a ticketing system, managing and closing tickets promptly and documenting all activities.\nParticipate in on-call rotation, providing after-hours support for critical issues as needed. Process, Documentation & Compliance\nDocument all work performed, including diagnosis, repairs, and maintenance activities, ensuring accurate and up-to-date records.\nCreate, update, and follow Standard Operating Procedures (SOPs).\nParticipate in root cause analysis and process improvement initiatives to optimize efficiency and quality.\nMaintain asset inventory, including receiving, installing, tracking, and shipping network devices, spare parts, and RMA equipment.\nPerform physical audits of inventory and update asset inventory databases.\nAdhere to safety procedures and protocols, ensuring a safe and compliant work environment. Training & Development\nParticipate in ongoing training to stay current with new technologies, tools, and best practices.\nComplete training aligned with corporate objectives to bridge skill gaps and learn new relevant technologies. Minimum Qualifications\n1- 2+ years of experience in computer hardware, networking, and troubleshooting.\nStrong technical background in server and network hardware, including routing and switching technologies and protocols.\nExperience with enterprise/service provider network hardware platforms (e.g., Juniper, Cisco, Arista).\nProficiency in Linux OS, CLI navigation, and industry-standard troubleshooting tools and methodologies.\nExcellent problem-solving, analytical, verbal, and written communication skills.\nAbility to work effectively in a fast-paced, dynamic environment and collaborate with cross-functional teams.\nAbility to lift up to 40 pounds and work in a physically demanding environm","description_format":"text","description_chars":11593,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Networks","IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-20T14:17:11Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:1","wave","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-administrator-network-lanwan-12","json_url":"https://alion.io/job/hcltech-administrator-network-lanwan-12.json","meta":{"generated_at":"2026-10-21T13:42:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19439,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-administrator-network-lanwan-12"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-administrator-network-lanwan-12"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-administrator-network-lanwan-12"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-administrator-network-lanwan-12\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-administrator-network-lanwan-12"}]}