{"id":2738558,"url":"https://alion.io/job/hcltech-ai-automation-engineer","title":"AI Automation Engineer","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"AI/ML","role_family":"AI/ML","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":129000,"max_usd":245000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1213},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Azure","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"ITSM","optional":false},{"name":"LangChain","optional":false},{"name":"LangGraph","optional":false},{"name":"LLM","optional":false},{"name":"Microsoft Teams","optional":false},{"name":"OpenAI","optional":false},{"name":"Power Apps","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"Prompt Engineering","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"Rest API","optional":false},{"name":"Self-Healing","optional":false},{"name":"Semantic Kernel","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-10-16T19:53:36Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T05:31:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nJob Title AI Automation Engineer - Digital Workplace Services Location Onsite, US Northborough Experience 5-10 Years Job Summary We are seeking an experienced AI Automation Engineer to design, develop, and implement AI-driven automation solutions across Digital Workplace Services. The role will focus on leveraging Generative AI, Microsoft Copilot, Copilot Studio, Azure OpenAI, Power Platform, automation technologies, and intelligent virtual agents to enhance employee experience, optimize IT operations, improve service desk efficiency, and enable autonomous workplace support capabilities. This aligns with Digital Workplace Services initiatives such as AI-powered service desks, intelligent collaboration, agentic AI, and workplace\nKey Responsibilities\nDesign and implement AI-powered workplace automation solutions.\nDevelop intelligent virtual assistants, chatbots, and AI agents using Microsoft Copilot Studio and Azure OpenAI.\nBuild Agentic AI workflows for autonomous task execution and IT support automation.\nIntegrate AI solutions with ITSM platforms, collaboration tools, and enterprise applications.\nDevelop workflow automations using Power Platform, APIs, and orchestration frameworks. Digital Workplace Transformation\nDrive adoption of AI-powered Digital Workplace solutions.\nImplement intelligent employee self-service solutions.\nEnhance productivity through Copilot-enabled workflows.\nImprove workplace experience with AI-driven support and knowledge management. Service Desk Automation\nDevelop AI solutions for: o Ticket summarization o Automated ticket classification o Knowledge article generation o Self-healing automation o Intelligent incident routing o Virtual support assistants\nReduce manual effort through automation and predictive support capabilities. Integration & Development\nIntegrate AI platforms with: o ServiceNow o Microsoft 365 o Teams o SharePoint o Power Platform o Azure Services o Enterprise applications\nDevelop APIs and connectors for seamless data exchange. Governance & AI Operations\nEstablish Responsible AI practices.\nEnsure compliance with security, privacy, and governance requirements.\nMonitor AI solution performance and optimize models.\nSupport AI lifecycle management and operational excellence.\nRequired Technical Skills AI & GenAI\nAzure OpenAI Services\nGPT / LLM Models\nRAG (Retrieval Augmented Generation)\nPrompt Engineering\nAI Agents & Agentic AI\nSemantic Kernel\nLangGraph / LangChain Microsoft Technologies\nMicrosoft Copilot\nCopilot Studio\nPower Automate\nPower Apps\nMicrosoft Teams\nSharePoint Online\nMicrosoft Graph API\nAzure AI Services Automation & Development\nPython\nPowerShell\nREST APIs\nJSON\nWorkflow Automation\nGitHub Copilot Cloud & Infrastructure\nMicrosoft Azure\nAzure Functions\nLogic Apps\nAzure AI Foundry\nAzure DevOps ITSM & Workplace Technologies\nServiceNow\nEndpoint Management\nMicrosoft Intune\nAutopilot\nKnowledge Management Platforms\nSkill Requirements\nMicrosoft Certified: Azure AI Engineer Associate\nMicrosoft Certified: Power Platform Developer Associate\nMicrosoft Copilot Certification\nServiceNow Certified System Administrator\nAzure Solutions Architect Certification ________________________________________ Soft Skills\nStrong analytical and problem-solving skills.\nExcellent stakeholder management.\nAbility to communicate technical concepts to business users.\nInnovation mindset and continuous learning attitude.\nExperience leading AI transformation initiatives. Nice-to-Have Experience\nDigital Workplace Services Operations\nEmployee Experience Platforms\nAI-Powered Service Desk\nWorkplace Analytics\nExperience Management (XLAs)\nIntelligent Collaboration Solutions\nEnterprise AI Transformation Programs\nOther Requirements\nNA","description_format":"text","description_chars":3712,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-16T19:53:36Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":22,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-ai-automation-engineer","json_url":"https://alion.io/job/hcltech-ai-automation-engineer.json","meta":{"generated_at":"2026-10-17T07:10:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9787,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-ai-automation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-ai-automation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-ai-automation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-ai-automation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-ai-automation-engineer"}]}