{"id":1536882,"url":"https://alion.io/job/hcltech-associate-misfpa","title":"Associate MIS/FP&A","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-09-30T19:17:44Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T17:25:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Summary\nLocation: Noida\nEmployment Type: Contract (6 months)\nRole Purpose\nDrive student enrollment by making outbound calls to prospective students and handling inbound queries about courses, admissions, eligibility, fees, and the application process. The role ensures a clear, professional explanation of university programs and timely follow-ups to convert interest into completed applications.\nKey Responsibilities\nOutbound Calling & Lead Engagement\nPlace high-quality outbound calls to prospective students/leads provided by the university; document outcomes and next steps in the CRM.\nQualify interest, assess fit against program eligibility, and schedule counseling slots or application walkthroughs.\nInbound Query Handling\nHandle inbound phone related to courses, admissions criteria, fees, scholarships/financial aid, application timelines, and required documents.\nProvide accurate, policy-aligned guidance and resolve concerns on the call\nProgram Explanation\n Explain university programs (curriculum, duration, pedagogy, accreditation, outcomes) clearly and professionally.\nApplication Follow-ups\nFollow up with interested candidates via planned cadences until application completion; assist with portal access, document upload, and payment steps.\nIssue Resolution & Service Quality\nAddress queries professionally; aim for first-call resolution where feasible.\nManage objections (fees, eligibility, mode, ROI) using approved talking points, log tickets and SLAs for any pending items.\nCRM Hygiene & Reporting\nMaintain 100% CRM hygiene: disposition codes, notes, next-action date/time, and consent flags.\nShare daily productivity and conversion reports; flag lead-quality issues with evidence for marketing/partner teams.\nCompliance & Data Privacy\nAdhere to university/partner policies on data protection, consent, and call recording; follow approved scripts and disclosure norms.\nComply with admissions governance and audit requirements; avoid misrepresentation.\nRequired Qualifications\nEducation: Graduation is not mandatory\nLanguages: Strong English; Hindi\nSkills & Competencies\nExcellent communication (clear speech, empathy, listening) and objection handling.\nAdmissions process know-how: eligibility, documentation, fee structures, deadlines.\nSales orientation with student-first mindset; ability to close and guide to completion.\n CRM proficiency (lead management, dispositioning, templates); MS Office (Excel/Outlook).\nTime management and discipline in following cadences.\nCompliance awareness and ethical conduct.\nKey Responsibilities\nLocation: Noida\nEmployment Type: Contract (6 months)\nRole Purpose\nDrive student enrollment by making outbound calls to prospective students and handling inbound queries about courses, admissions, eligibility, fees, and the application process. The role ensures a clear, professional explanation of university programs and timely follow-ups to convert interest into completed applications.\nKey Responsibilities\nOutbound Calling & Lead Engagement\nPlace high-quality outbound calls to prospective students/leads provided by the university; document outcomes and next steps in the CRM.\nQualify interest, assess fit against program eligibility, and schedule counseling slots or application walkthroughs.\nInbound Query Handling\nHandle inbound phone related to courses, admissions criteria, fees, scholarships/financial aid, application timelines, and required documents.\nProvide accurate, policy-aligned guidance and resolve concerns on the call\nProgram Explanation\n Explain university programs (curriculum, duration, pedagogy, accreditation, outcomes) clearly and professionally.\nApplication Follow-ups\nFollow up with interested candidates via planned cadences until application completion; assist with portal access, document upload, and payment steps.\nIssue Resolution & Service Quality\nAddress queries professionally; aim for first-call resolution where feasible.\nManage objections (fees, eligibility, mode, ROI) using approved talking points, log tickets and SLAs for any pending items.\nCRM Hygiene & Reporting\nMaintain 100% CRM hygiene: disposition codes, notes, next-action date/time, and consent flags.\nShare daily productivity and conversion reports; flag lead-quality issues with evidence for marketing/partner teams.\nCompliance & Data Privacy\nAdhere to university/partner policies on data protection, consent, and call recording; follow approved scripts and disclosure norms.\nComply with admissions governance and audit requirements; avoid misrepresentation.\nRequired Qualifications\nEducation: Graduation is not mandatory\nLanguages: Strong English; Hindi\nSkills & Competencies\nExcellent communication (clear speech, empathy, listening) and objection handling.\nAdmissions process know-how: eligibility, documentation, fee structures, deadlines.\nSales orientation with student-first mindset; ability to close and guide to completion.\n CRM proficiency (lead management, dispositioning, templates); MS Office (Excel/Outlook).\nTime management and discipline in following cadences.\nCompliance awareness and ethical conduct.\nSkill Requirements\nLocation: Noida\nEmployment Type: Contract (6 months)\nRole Purpose\nDrive student enrollment by making outbound calls to prospective students and handling inbound queries about courses, admissions, eligibility, fees, and the application process. The role ensures a clear, professional explanation of university programs and timely follow-ups to convert interest into completed applications.\nKey Responsibilities\nOutbound Calling & Lead Engagement\nPlace high-quality outbound calls to prospective students/leads provided by the university; document outcomes and next steps in the CRM.\nQualify interest, assess fit against program eligibility, and schedule counseling slots or application walkthroughs.\nInbound Query Handling\nHandle inbound phone related to courses, admissions criteria, fees, scholarships/financial aid, application timelines, and required documents.\nProvide accurate, policy-aligned guidance and resolve concerns on the call\nProgram Explanation\n Explain university programs (curriculum, duration, pedagogy, accreditation, outcomes) clearly and professionally.\nApplication Follow-ups\nFollow up with interested candidates via planned cadences until application completion; assist with portal access, document upload, and payment steps.\nIssue Resolution & Service Quality\nAddress queries professionally; aim for first-call resolution where feasible.\nManage objections (fees, eligibility, mode, ROI) using approved talking points, log tickets and SLAs for any pending items.\nCRM Hygiene & Reporting\nMaintain 100% CRM hygiene: disposition codes, notes, next-action date/time, and consent flags.\nShare daily productivity and conversion reports; flag lead-quality issues with evidence for marketing/partner teams.\nCompliance & Data Privacy\nAdhere to university/partner policies on data protection, consent, and call recording; follow approved scripts and disclosure norms.\nComply with admissions governance and audit requirements; avoid misrepresentation.\nRequired Qualifications\nEducation: Graduation is not mandatory\nLanguages: Strong English; Hindi\nSkills & Competencies\nExcellent communication (clear speech, empathy, listening) and objection handling.\nAdmissions process know-how: eligibility, documentation, fee structures, deadlines.\nSales orientation with student-first mindset; ability to close and guide to completion.\n CRM proficiency (lead management, dispositioning, templates); MS Office (Excel/Outlook).\nTime management and discipline in following cadences.\n Compliance awareness and ethical conduct.\nOther Requirements","description_format":"text","description_chars":7640,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-09-30T19:17:44Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:10","velocity","win:early","comp:brand"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-associate-misfpa","json_url":"https://alion.io/job/hcltech-associate-misfpa.json","meta":{"generated_at":"2026-10-02T02:23:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3197,"day_limit":5000,"remaining_today":1803,"minute_limit":60,"resets_at":"2026-10-03T00:00:00Z"}}}