{"id":3150317,"url":"https://alion.io/job/hcltech-business-ops-manager-2","title":"Business Ops Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vietnam"],"countries":["VN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":25000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2517},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LLM","optional":true},{"name":"Microsoft Excel","optional":true},{"name":"Power Automate","optional":true},{"name":"Power BI","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true},{"name":"UiPath","optional":true}],"status":"live","first_seen_at":"2026-10-23T11:53:27Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T17:33:32Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nMust have:\nBackground: Degree in Engineering, Computer Science, Information Systems, Data Science or similar technical field.\nExperience: 4-7 years in process improvement, automation, data analytics or business transformation. HR experience is a plus, not a requirement.\nProcess skills: Proven track record of reviewing and redesigning business processes and delivering measurable efficiency gains.\nBusiness analysis: Experience gathering business needs, analysing requirements, and translating them into practical solutions.\nBuild skills: Strong SQL and advanced Excel / Power Query; at least one of Python or an RPA / workflow tool (Power Automate, UiPath or similar); dashboarding in Power BI, Tableau or equivalent.\nData skills: Able to take messy operational data and turn it into structured, reliable trackers and tools that non-technical teams actually use.\nWorking style: Hands-on builder, clear communicator with non-technical users, strong ownership and attention to detail. Professional English; Vietnamese preferred. \nNice to have:\nExperience with HRIS / ATS platforms (e.g. Workday, SuccessFactors, SmartRecruiters).\nLean Six Sigma or process-improvement certification.\nExperience applying AI / LLM tools to operational processes. \nKey Responsibilities\nThis hands-on role reviews and simplifies People & Culture (P&C) processes, builds automation tools, and turns P&C data into management insights.\nAn engineering or technical background is essential, with the ability to understand data, build tools, and work effectively with a non-technical P&C team\nSkill Requirements\n3. Candidate profile\n3.1 Must-have\nBackground: Degree in Engineering, Computer Science, Information Systems, Data Science or similar technical field.\nExperience: 4-7 years in process improvement, automation, data analytics or business transformation. HR experience is a plus, not a requirement.\nProcess skills: Proven track record of reviewing and redesigning business processes and delivering measurable efficiency gains.\nBusiness analysis: Experience gathering business needs, analysing requirements, and translating them into practical solutions.\n Build skills: Strong SQL and advanced Excel / Power Query; at least one of Python or an RPA / workflow tool (Power Automate, UiPath or similar); dashboarding in Power BI, Tableau or equivalent.\nData skills: Able to take messy operational data and turn it into structured, reliable trackers and tools that non-technical teams actually use.\n Working style: Hands-on builder, clear communicator with non-technical users, strong ownership and attention to detail. Professional English; Vietnamese preferred.\nOther Requirements","description_format":"text","description_chars":2670,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-23T11:53:27Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["conf:12","velocity","win:early","comp:brand"],"computed_at":"2026-10-25T05:49:26Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-business-ops-manager-2","json_url":"https://alion.io/job/hcltech-business-ops-manager-2.json","meta":{"generated_at":"2026-10-26T01:54:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2381,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-business-ops-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-business-ops-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-business-ops-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-business-ops-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-business-ops-manager-2"}]}