{"id":4098102,"url":"https://alion.io/job/hcltech-domaintechnical-architect-5","title":"Domain\\Technical Architect","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AIOps","optional":false},{"name":"Azure","optional":false},{"name":"Function Calling","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Multi-Agent Systems","optional":false},{"name":"OpenAI","optional":false},{"name":"Power Automate","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"ServiceNow","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-11-11T21:15:32Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T21:15:32Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nAI & Automation Consultant - PredictX (Agentic Operations).\nBand: E4 Location: India (hybrid) Practice: ACS - WPU Consulting\n8+ years in enterprise IT, including at least 3 years in automation, AIOps or digital workplace engineering or consulting\nHands-on experience deploying platforms that integrate with enterprise data sources via APIs, such as Microsoft Graph, Intune, SCCM/MECM, Entra ID, Defender XDR, ServiceNow, Nexthink and Teams call-quality data\nPractical working knowledge of LLMs and agentic AI: agent and prompt design, tool/function calling, multi-agent orchestration, retrieval (RAG) and evaluating the quality of AI outputs\nAutomation skills in PowerShell and Python and tools such as Power Automate or Logic Apps; Azure experience (app registrations, Azure OpenAI / AI Foundry)\nGood understanding of ITIL incident, problem and change processes, and how human-in-the-loop approvals, rollback and audit fit change governance\nAwareness of responsible AI, data privacy and security considerations when connecting AI agents to customer tenants\nAble to build convincing demos and proofs of value quickly; web front-end skills (React/TypeScript) an advantage\nPre-sales experience: discovery workshops, solution design, effort estimation and written responses to RFIs/RFPs\nConfident with senior and C-level stakeholders, translating technical capability into business outcomes (tickets avoided, hours returned, SLA and experience improvements)\nCommercial awareness to support renewals, expansions and value reviews\nStrong presentation, documentation and storytelling skills; works well with sales, product and engineering teams across time zones\nDesirable certifications: Azure AI Engineer (AI-102), Azure Administrator, ServiceNow, ITIL 4\nThis is a customer-facing role at the heart of PredictX, HCLTech’s agentic AI platform for the digital workplace. PredictX senses issues across tools such as Intune, SCCM, Nexthink, Defender and ServiceNow, finds the root cause, recommends fixes and, with human approval, acts and learns from the outcome. The successful candidate will own PredictX deployments end to end: running discovery, connecting data sources and agents to the customer environment, configuring use-cases, approvals and guardrails, and proving measurable value before handover to run teams.\nEqually important is driving innovation and new business. The candidate will spot new use-cases in customer data (for example patch compliance, meeting-room readiness, predicted hardware failure or ticket deflection), shape them into demos and proofs of value, and present them in pre-sales meetings. They will contribute solution content, architecture and estimates to RFIs and RFPs, support renewals with evidence of value delivered, and be confident leading conversations with CIOs and other senior stakeholders as the authority in the room.\nThe role is based in India with hybrid office and home working, and may require travel to customer locations. It works closely with UK-based practice leadership and European customers, so some overlap with UK/European business hours is expected. Clear communication with onshore and offshore teams is vital, as is a grasp of project management principles.\nKey Responsibilities\nAI & Automation Consultant - PredictX (Agentic Operations).\nBand: E4 Location: India (hybrid) Practice: ACS - WPU Consulting\n8+ years in enterprise IT, including at least 3 years in automation, AIOps or digital workplace engineering or consulting\nHands-on experience deploying platforms that integrate with enterprise data sources via APIs, such as Microsoft Graph, Intune, SCCM/MECM, Entra ID, Defender XDR, ServiceNow, Nexthink and Teams call-quality data\nPractical working knowledge of LLMs and agentic AI: agent and prompt design, tool/function calling, multi-agent orchestration, retrieval (RAG) and evaluating the quality of AI outputs\nAutomation skills in PowerShell and Python and tools such as Power Automate or Logic Apps; Azure experience (app registrations, Azure OpenAI / AI Foundry)\nGood understanding of ITIL incident, problem and change processes, and how human-in-the-loop approvals, rollback and audit fit change governance\nAwareness of responsible AI, data privacy and security considerations when connecting AI agents to customer tenants\nAble to build convincing demos and proofs of value quickly; web front-end skills (React/TypeScript) an advantage\nPre-sales experience: discovery workshops, solution design, effort estimation and written responses to RFIs/RFPs\nConfident with senior and C-level stakeholders, translating technical capability into business outcomes (tickets avoided, hours returned, SLA and experience improvements)\nCommercial awareness to support renewals, expansions and value reviews\nStrong presentation, documentation and storytelling skills; works well with sales, product and engineering teams across time zones\nDesirable certifications: Azure AI Engineer (AI-102), Azure Administrator, ServiceNow, ITIL 4\nThis is a customer-facing role at the heart of PredictX, HCLTech’s agentic AI platform for the digital workplace. PredictX senses issues across tools such as Intune, SCCM, Nexthink, Defender and ServiceNow, finds the root cause, recommends fixes and, with human approval, acts and learns from the outcome. The successful candidate will own PredictX deployments end to end: running discovery, connecting data sources and agents to the customer environment, configuring use-cases, approvals and guardrails, and proving measurable value before handover to run teams.\nEqually important is driving innovation and new business. The candidate will spot new use-cases in customer data (for example patch compliance, meeting-room readiness, predicted hardware failure or ticket deflection), shape them into demos and proofs of value, and present them in pre-sales meetings. They will contribute solution content, architecture and estimates to RFIs and RFPs, support renewals with evidence of value delivered, and be confident leading conversations with CIOs and other senior stakeholders as the authority in the room.\nThe role is based in India with hybrid office and home working, and may require travel to customer locations. It works closely with UK-based practice leadership and European customers, so some overlap with UK/European business hours is expected. Clear communication with onshore and offshore teams is vital, as is a grasp of project management principles.\nSkill Requirements\nAI & Automation Consultant - PredictX (Agentic Operations).\nBand: E4 Location: India (hybrid) Practice: ACS - WPU Consulting\n8+ years in enterprise IT, including at least 3 years in automation, AIOps or digital workplace engineering or consulting\nHands-on experience deploying platforms that integrate with enterprise data sources via APIs, such as Microsoft Graph, Intune, SCCM/MECM, Entra ID, Defender XDR, ServiceNow, Nexthink and Teams call-quality data\nPractical working knowledge of LLMs and agentic AI: agent and prompt design, tool/function calling, multi-agent orchestration, retrieval (RAG) and evaluating the quality of AI outputs\nAutomation skills in PowerShell and Python and tools such as Power Automate or Logic Apps; Azure experience (app registrations, Azure OpenAI / AI Foundry)\nGood understanding of ITIL incident, problem and change processes, and how human-in-the-loop approvals, rollback and audit fit change governance\nAwareness of responsible AI, data privacy and security considerations when connecting AI agents to customer tenants\nAble to build convincing demos and proofs of value quickly; web front-end skills (React/TypeScript) an advantage\nPre-sales experience: discovery workshops, solution design, effort estimation and written responses to RFIs/RFPs\nConfident with senior and C-level stakeholders, translating technical capability into business outcomes (tickets avoided, hours returned, SLA and experience improvements)\nCommercial awareness to support renewals, expansions and value reviews\nStrong presentation, documentation and storytelling skills; works well with sales, product and engineering teams across time zones\nDesirable certifications: Azure AI Engineer (AI-102), Azure Administrator, ServiceNow, ITIL 4\nThis is a customer-facing role at the heart of PredictX, HCLTech’s agentic AI platform for the digital workplace. PredictX senses issues across tools such as Intune, SCCM, Nexthink, Defender and ServiceNow, finds the root cause, recommends fixes and, with human approval, acts and learns from the outcome. The successful candidate will own PredictX deployments end to end: running discovery, connecting data sources and agents to the customer environment, configuring use-cases, approvals and guardrails, and proving measurable value before handover to run teams.\nEqually important is driving innovation and new business. The candidate will spot new use-cases in customer data (for example patch compliance, meeting-room readiness, predicted hardware failure or ticket deflection), shape them into demos and proofs of value, and present them in pre-sales meetings. They will contribute solution content, architecture and estimates to RFIs and RFPs, support renewals with evidence of value delivered, and be confident leading conversations with CIOs and other senior stakeholders as the authority in the room.\nThe role is based in India with hybrid office and home working, and may require travel to customer locations. It works closely with UK-based practice leadership and European customers, so some overlap with UK/European business hours is expected. Clear communication with onshore and offshore teams is vital, as is a grasp of project management principles.\nOther Requirements","description_format":"text","description_chars":9718,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-11T21:15:32Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":31,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-11T22:15:08Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-domaintechnical-architect-5","json_url":"https://alion.io/job/hcltech-domaintechnical-architect-5.json","meta":{"generated_at":"2026-11-11T22:15:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43995,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-domaintechnical-architect-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-domaintechnical-architect-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-domaintechnical-architect-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-domaintechnical-architect-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-domaintechnical-architect-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4098102}},{"tool":"search_jobs","arguments":{"company":"hcltech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4098102},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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