{"id":1992218,"url":"https://alion.io/job/hcltech-dynamics-crm-senior-technical-lead-2","title":"Dynamics CRM Senior Technical Lead","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":16500,"max_usd":45000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1034},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"C#","optional":false},{"name":"Copilot","optional":false},{"name":"Power Automate","optional":false}],"status":"live","first_seen_at":"2026-10-07T06:58:23Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-16T01:25:21Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Job Summary\nLead technical design and development for D365 CE in Marketing module/ Customer Insights - Journeys solutions\n\nProvide advanced L2/L3 support for complex application and integration issues\n\nDesign and develop custom components (plugins, workflows, APIs, integrations)\n\nDevelop high-performance synchronous and asynchronous C# plugins and services ensuring scalability and minimal impact on system upgrades\n\nDesign and implement advanced Power Automate solutions and integrations (APIs, Azure services) with secure, fault-tolerant patterns\n\nArchitect event-driven and API-based integrations supporting Customer Insights journeys, campaigns, and data flows across systems\n\nEnsure all customizations are upgrade-compliant, solution-aware (managed layers), and aligned with ALM and DevOps practices\n\nIntegrate Copilot and AI-driven capabilities to enable intelligent campaign execution, automation, and personalization within governed frameworks\n\nKey Responsibilities\nArchitect scalable solutions aligned with global template and governance standards\n\nTroubleshoot performance, integration, and platform-level issues\n\nOwn end-to-end resolution of critical incidents including RCA\n\nImplement and optimize integrations using Azure services, APIs, and Dataverse\n\nLead technical delivery of change requests and enhancements\n\nDrive code quality, performance optimization, and best practices\n\nSupport D365 upgrades, platform changes, and release deployments\n\nPerform impact analysis and ensure compatibility of customizations\n\nMentor junior consultants and guide technical solutioning\n\nWork closely with functional teams to translate requirements into technical design\n\nEnsure proper documentation (TDD, technical runbooks, deployment guides)\n\nCollaborate with Microsoft and third-party vendors for L3 issue resolution\n\nSupport testing strategy including SIT, regression, and performance validation\n\nParticipate in architecture and governance reviews\n\nEnsure compliance with security, coding standards, and audit requirements\n\nWork in global support model with on-call support for critical issues\n\nDrive continuous improvement, automation, and platform stability initiatives\n\nSkill Requirements\nArchitect scalable solutions aligned with global template and governance standards\n\nTroubleshoot performance, integration, and platform-level issues\n\nOwn end-to-end resolution of critical incidents including RCA\n\nImplement and optimize integrations using Azure services, APIs, and Dataverse\n\nLead technical delivery of change requests and enhancements\n\nDrive code quality, performance optimization, and best practices\n\nSupport D365 upgrades, platform changes, and release deployments\n\nPerform impact analysis and ensure compatibility of customizations\n\nMentor junior consultants and guide technical solutioning\n\nWork closely with functional teams to translate requirements into technical design\n\nEnsure proper documentation (TDD, technical runbooks, deployment guides)\n\nCollaborate with Microsoft and third-party vendors for L3 issue resolution\n\nSupport testing strategy including SIT, regression, and performance validation\n\nParticipate in architecture and governance reviews\n\nEnsure compliance with security, coding standards, and audit requirements\n\nWork in global support model with on-call support for critical issues\n\nDrive continuous improvement, automation, and platform stability initiatives\n\nOther Requirements\n1.Microsoft Certified1.Dynamics 365 Customer Service Functional Consultant Associate or similar certifications preferred.","description_format":"text","description_chars":3539,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-07T06:58:23Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.868,"p_room":0.9,"age_days":7,"expected_fill_days":19,"reasons":["conf:2","velocity","win:mid","comp:brand"],"computed_at":"2026-10-15T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-dynamics-crm-senior-technical-lead-2","json_url":"https://alion.io/job/hcltech-dynamics-crm-senior-technical-lead-2.json","meta":{"generated_at":"2026-10-16T01:39:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2631,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-dynamics-crm-senior-technical-lead-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-dynamics-crm-senior-technical-lead-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-dynamics-crm-senior-technical-lead-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-dynamics-crm-senior-technical-lead-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-dynamics-crm-senior-technical-lead-2"}]}