{"id":4207237,"url":"https://alion.io/job/hcltech-facility-engineer-git-3","title":"Facility Engineer GIT","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T23:56:07Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T07:28:55Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nCandidates will interface with end users / Customers and other technology experts to troubleshoot operational issues and implement Firewall solutions as required.\n· To Support Incident / Service Operations Manager in all occurring technical topics.\n· To ensure normal services are restored as quickly as possible and adverse impact on operations due to incidents in IT environment is minimized.\n· To operate Firewall & Network Security services, systems and applications.\n· Monitor all events that occur in the enterprise IT environment to allow normal operations and to detect and escalate exception conditions.\n· To ensure that Configuration Items (any component that needs to be managed in order to deliver an IT Service) are identified, accounted, reported, verified and audited.\nKey Responsibilities\n· Operate Firewall. & Network security infrastructure and monitor system reliability and performance.\n· Provide operational support for Cisco, Checkpoint, Palo Alto & Fortinet Firewall service.\n· Configure firewall rules on Check Point, Cisco, Palo Alto & Fortinet platforms.\n· Perform testing and verification with end users to verify firewall policies work as expected.\n· Effectively communicates with business customers to troubleshoot connectivity issues.\n· Respond to unplanned events that adversely affect the network or computing environment.\n· Operate and maintains security infrastructure, track significant problems, monitor performance, and perform upgrades to hardware and software as required.\n· Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software.\n· Acts as subject matter expert for all technical related issues and owns functional escalations until resolution.\n· Ensure that an up-to-date asset inventory for all technology assets is maintained\n· To ensure prompt and efficient resolution of incidents, meeting SLA requirements.\n· Manage and engage with third party suppliers or maintainers as required.\n· Monitoring and Management of customer solutions including Inventory administration and updates.\nSkill Requirements\n· Operate Firewall. & Network security infrastructure and monitor system reliability and performance.\n· Provide operational support for Cisco, Checkpoint, Palo Alto & Fortinet Firewall service.\n· Configure firewall rules on Check Point, Cisco, Palo Alto & Fortinet platforms.\n· Perform testing and verification with end users to verify firewall policies work as expected.\n· Effectively communicates with business customers to troubleshoot connectivity issues.\n· Respond to unplanned events that adversely affect the network or computing environment.\n· Operate and maintains security infrastructure, track significant problems, monitor performance, and perform upgrades to hardware and software as required.\n· Maintains documentation regarding network configurations, operating procedures, and service records relating to network hardware and software.\n· Acts as subject matter expert for all technical related issues and owns functional escalations until resolution.\n· Ensure that an up-to-date asset inventory for all technology assets is maintained\n· To ensure prompt and efficient resolution of incidents, meeting SLA requirements.\n· Manage and engage with third party suppliers or maintainers as required.\n· Monitoring and Management of customer solutions including Inventory administration and updates.\nOther Requirements\nRequired Experience and Educational Qualification:\n0-2.5 Years\nAny Graduate\nB Tech, B.I.T, B.Tech\nOther relevant skills:\nStrong communication skills\nAbility to multi-task, prioritize, and meet timelines on deliverables\nAbility to work in an unsettled environment, and is able to bring in the stability\nGood stakeholder & Team Management Skills\nLeadership hiring skills\nProficient in MS Office","description_format":"text","description_chars":3863,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-12T23:56:07Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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