{"id":2680011,"url":"https://alion.io/job/hcltech-full-stack-developer-4","title":"Full Stack Developer","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ITIL","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-16T06:13:35Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-17T05:31:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nApplication Support\nProvide day-to-day support for Epic HB applications.\nInvestigate, troubleshoot, and resolve incidents, service requests, and system issues.\nMonitor application performance and ensure timely issue resolution.\nParticipate in on-call support and critical issue management as required.\nConfiguration & Maintenance\nConfigure and maintain Epic HB workflows, charge capture, billing rules, and reimbursement processes.\nSupport system updates, upgrades, and optimization initiatives.\nAssist in build validation, integrated testing, and user acceptance testing activities.\nMaintain application documentation, build specifications, and support procedures.\nBusiness & Stakeholder Collaboration\nCollaborate with Revenue Cycle, Patient Financial Services, and operational teams to understand business requirements.\nAnalyze workflow gaps and recommend system improvements.\nSupport end-user training and knowledge transfer activities.\nParticipate in customer meetings and provide application support updates.\nCompliance & Quality\nEnsure compliance with healthcare regulations, billing standards, and organizational policies.\nSupport audit activities and data quality reviews.\nMaintain security, integrity, and confidentiality of healthcare information. [JDs | Word]\nRequired Qualifications\nBachelor's degree in Information Technology, Healthcare Informatics, Business Administration, or related field.\n2 to 4 years of experience supporting Epic applications.\nActive Epic Hospital Billing (HB) Certification preferred.\nUnderstanding of Revenue Cycle Management (RCM) and hospital billing processes.\nExperience in production support, incident management, and troubleshooting.\nStrong analytical and problem-solving skills.\nExcellent verbal and written communication skills. 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