{"id":2393119,"url":"https://alion.io/job/hcltech-process-manager-8","title":"Process Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lucknow, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14500,"max_usd":29000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"SAP HANA","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-10-12T21:52:18Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-13T10:22:43Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nSAP Basis & SAP HANA - L2 Support\nKey Responsibilities:\nProvide L2 support for SAP Basis and SAP HANA environments.\nPerform SAP system monitoring, health checks, troubleshooting, and incident resolution.\nHandle user administration, transports, background jobs, spool, and system performance issues.\nMonitor and administer HANA databases, including backups, alerts, disk utilization, and performance.\nSupport system refreshes, client copies, patching, upgrades, and kernel updates.\nTroubleshoot SAP application and database connectivity issues.\nWork on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues.\nMaintain operational documentation and follow change and incident management processes.\nRequired Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management.\nExperience: Typically 3-6 years of relevant SAP Basis/HANA support experience, with hands-on production support exposure.\nKey Responsibilities\nSAP Basis & SAP HANA - L2 Support\nKey Responsibilities:\nProvide L2 support for SAP Basis and SAP HANA environments.\nPerform SAP system monitoring, health checks, troubleshooting, and incident resolution.\nHandle user administration, transports, background jobs, spool, and system performance issues.\nMonitor and administer HANA databases, including backups, alerts, disk utilization, and performance.\nSupport system refreshes, client copies, patching, upgrades, and kernel updates.\nTroubleshoot SAP application and database connectivity issues.\nWork on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues.\nMaintain operational documentation and follow change and incident management processes.\nRequired Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management.\nExperience: Typically 3-6 years of relevant SAP Basis/HANA support experience, with hands-on production support exposure.\nSkill Requirements\nSAP Basis & SAP HANA - L2 Support Key Responsibilities: Provide L2 support for SAP Basis and SAP HANA environments. Perform SAP system monitoring, health checks, troubleshooting, and incident resolution. Handle user administration, transports, background jobs, spool, and system performance issues. Monitor and administer HANA databases, including backups, alerts, disk utilization, and performance. Support system refreshes, client copies, patching, upgrades, and kernel updates. Troubleshoot SAP application and database connectivity issues. Work on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues. Maintain operational documentation and follow change and incident management processes. Required Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management. Experience: Typically 3-6 years of relevant SAP Basis/HANA support experience, with hands-on production support\nOther Requirements\nSAP Basis & SAP HANA - L2 Support Key Responsibilities: Provide L2 support for SAP Basis and SAP HANA environments. Perform SAP system monitoring, health checks, troubleshooting, and incident resolution. Handle user administration, transports, background jobs, spool, and system performance issues. Monitor and administer HANA databases, including backups, alerts, disk utilization, and performance. Support system refreshes, client copies, patching, upgrades, and kernel updates. Troubleshoot SAP application and database connectivity issues. Work on incidents/service requests within defined SLAs and coordinate with L3/vendor teams for complex issues. Maintain operational documentation and follow change and incident management processes. Required Skills: SAP Basis Administration, SAP HANA Administration, Linux/Unix basics, SAP Solution Manager/monitoring tools, Incident & Change Management. Experience: Typically 3-6 years of relevant SAP Basis/HANA support experience, with hands-on production support exposure.","description_format":"text","description_chars":4144,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-12T21:52:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-process-manager-8","json_url":"https://alion.io/job/hcltech-process-manager-8.json","meta":{"generated_at":"2026-10-13T12:36:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19512,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-process-manager-8"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-process-manager-8"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-process-manager-8"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-process-manager-8\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-process-manager-8"}]}