{"id":2090672,"url":"https://alion.io/job/hcltech-product-manager-product-lead-2","title":"Product Manager/ Product Lead","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Product","role_family":"Product","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":59000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-10-08T14:23:46Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-21T10:51:54Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Job Summary\nA slice of the CX process landscape - for example Lifecycle Management, Sales, Service, Marketing, or Collections - with end-to-end product ownership\nProduct vision, strategy, and roadmap for your assigned domain\nCustomer and user discovery - understanding how the process actually works, where friction exists, and which problems are worth solving\nThe AI agent backlog for your domain - prioritized, scoped, and specified to a level engineering can act on without repeated clarification\nMVP definition and product trade-offs - deciding what needs to be built now, what can wait, and what should not be built at all\nSuccess metrics for every agent or capability you ship - defined before build, instrumented, and revisited after launch\nProduct lifecycle ownership - discovery, validation, requirements, build, launch, adoption, measurement, iteration, and retirement where necessary\nThe governance posture for your agents - risk and impact classification, oversight requirements, permissions, auditability, and exception handling built into the product from the start\nThe product-market relevance of your domain - ensuring what gets built solves a meaningful client problem, is differentiated, and has a credible path to adoption and commercialization.\nAdoption and value realization for the capabilities you launch - ensuring products are actually used, embedded into workflows, and delivering the intended business outcome.\nKey Responsibilities\nTalk to internal stakeholders, domain SMEs, clients, and where possible end users to understand real workflow pain, not just process documentation\nDecompose broad CX processes into specific problems, user journeys, jobs to be done, and AI-agent opportunities\nPrioritize opportunities based on customer value, business impact, strategic fit, technical feasibility, risk, effort, and commercial potential\nWrite product requirements, user stories, functional requirements, and acceptance criteria clear enough for the engineering team to build against\nDefine MVP scope and make trade-offs when engineering capacity is constrained\nSit in sprint planning, backlog refinement, reviews, and demos with engineering as the domain's product voice - prioritize, unblock, and push back on scope creep\nGet into the details of how your agents behave in production: what breaks, what's slow, what's wrong, what users reject, and why\nDefine hypotheses and experiments where appropriate before committing significant build effort\nInstrument and track outcome metrics yourself where possible; don't wait for someone else's dashboard\nReview customer feedback, adoption, agent quality, task success, latency, cost, exception rates, and relevant business outcomes after launch\nWork with architecture and engineering teams to understand integration dependencies across CRM, CDP, CCaaS, CPaaS, marketing platforms, enterprise data, APIs, identity, and permissions\nWork with sales and solution teams to turn product capabilities into clear client propositions, business cases, and ROI narratives\nKeep track of material changes in the CX and agentic AI market that could affect roadmap, differentiation, or positioning\nSkill Requirements\nOther Requirements","description_format":"text","description_chars":3190,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-08T14:23:46Z"}],"visa":[],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.931,"p_room":0.9,"age_days":12,"expected_fill_days":22,"reasons":["conf:1","wave","velocity","win:mid","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-product-manager-product-lead-2","json_url":"https://alion.io/job/hcltech-product-manager-product-lead-2.json","meta":{"generated_at":"2026-10-21T15:05:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21507,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-product-manager-product-lead-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-product-manager-product-lead-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-product-manager-product-lead-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-product-manager-product-lead-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-product-manager-product-lead-2"}]}