Product Specialist

HCLTech • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 15 days ago

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Location

In office

Seniority

Staff · 10+ years exp

Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Sep 30, 2026.

Overview

Company

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Profile match

HCLTech

HCLTech is a major Indian multinational information technology (IT) services and consulting company headquartered in Noida, Uttar Pradesh. Spun off from the original HCL Group in 1991, it ranks as one of India's largest technology companies alongside firms like TCS, Infosys, and Wipro.

hcltech.com • HQ: Noida, India • Systems Integrators • IT Consulting & Digital Transformation • IT Outsourcing & Dedicated Teams • 5000+ employees • Est. 1976

Tech stack of HCLTech

Job Summary

Domain Specialist (Corporate Banking & Onboarding)

Location: London, United Kingdom (Onsite)

Client: ClearBank

Role Overview

We are seeking a Domain Specialist with deep Corporate Banking and Customer Onboarding expertise to support Salesforce-driven transformation initiatives.

The role will act as the functional authority for onboarding, KYC/AML, compliance workflows, customer lifecycle management, and operational servicing processes while working alongside business and technology teams.

Key Responsibilities

Key Responsibilities

Banking Domain Leadership

Provide subject matter expertise across:

Corporate Customer Onboarding
KYC & AML Processes
Risk & Compliance Workflows
Customer Due Diligence (CDD)
Enhanced Due Diligence (EDD)
Customer Servicing Operations
Fraud & Financial Crime Processes

Business Solution Design

Translate business requirements into Salesforce-enabled solutions.
Validate process designs and operating models.
Support definition of target-state customer journeys.

Salesforce Functional Advisory

Guide configuration and design decisions within Salesforce.
Ensure alignment of CRM processes to banking operations.
Review user stories, acceptance criteria, and process designs.

Regulatory & Compliance Alignment

Support solutions aligned with:

FCA Regulations
Consumer Duty
UK GDPR
AML Regulations
Operational Resilience requirements

Stakeholder Engagement

Work closely with:

Operations Teams
Compliance Teams
Financial Crime Teams
Product Owners
Business Analysts
Salesforce Architects & Developers

Skill Requirements

Required Experience

10+ years of Banking or Financial Services experience.
Subject Matter Expert in one or more areas:

Corporate Banking
Customer Onboarding
Financial Crime
KYC/AML
Customer Servicing

Experience working on CRM or Salesforce transformation programmes.

Preferred Skills

Salesforce Financial Services Cloud (FSC)
Salesforce Service Cloud
Digital Banking Channels
Payments & Transaction Banking
Process Design & Optimisation
Agile Delivery

Other Requirements

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