{"id":1594562,"url":"https://alion.io/job/hcltech-program-manager-4","title":"Program Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"GCP","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"Scrum","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-01T17:24:36Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-03T20:15:49Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nMinimum 5 years in project management experience with IT Infrastructure Services, Cloud, Data Center, End User Computing (EUC), Service Desk, and IT Service Management experience.\nCertifications (Mandatory)\nPMP (Project Management Professional) - PMI\nCertified Scrum Master (CSM)\nPreferred Certifications\nITIL Foundation / ITIL Intermediate\nMicrosoft Azure Administrator / Architect\nAWS Solutions Architect\nPRINCE2 Practitioner (Optional)\nKey Responsibilities\nTransition Management\nEnsure successful migration from transition phase to steady-state operations of.\nInfrastructure and Cloud Transition.\n Service Desk & End User Computing (EUC)\nITSM & Process Management\nStakeholder & Customer Management\nRisk & Compliance Management\n\nRequired Skills & Qualifications\nProject & Program Management\nStrong expertise in project and program management methodologies.\nExperience managing large-scale infrastructure and workplace transitions.\nProficiency in project planning, reporting, budgeting, and governance.\nStrong understanding of project management delivery models.\nTechnical Knowledge\nData Center Operations\nServer, Storage, Backup Technologies\nCloud Platforms (Azure, AWS, GCP)\nHybrid Infrastructure Environments\nService Desk Setup and Operational Frameworks\nEnd User Computing (EUC) Services\nNetwork Infrastructure Fundamentals\nIT Infrastructure Support Models\nITSM Knowledge\nLeadership & Communication\nExcellent stakeholder management skills.\nStrong presentation and executive communication abilities.\nProven people leadership and cross-functional team management experience.\nAbility to work in global and matrix environments.\nSkill Requirements\nDesired Experience\nExperience leading transitions valued at multi-million-dollar managed services engagements.\nSuccessful delivery of Data Center, Cloud, Workplace, and Service Desk transitions.\nExperience working with global customers across multiple geographies.\nExposure to transformation and modernization programs.\nExperience in ServiceNow and enterprise ITSM platforms\nOther Requirements","description_format":"text","description_chars":2053,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":5,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-01T17:24:36Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:8","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-program-manager-4","json_url":"https://alion.io/job/hcltech-program-manager-4.json","meta":{"generated_at":"2026-10-04T00:58:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1256,"day_limit":5000,"remaining_today":3744,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}