{"id":2816935,"url":"https://alion.io/job/hcltech-project-manager-20","title":"Project Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":84000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":479},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ABAP","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Least Privilege","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"SAP Fiori","optional":true}],"status":"live","first_seen_at":"2026-10-18T14:05:38Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-21T04:21:29Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Job Summary\nExperience:15-18 years\nEngagement:SAP Application Management Services (AMS)\nCustomer Industry:Defense\nLocation:United Arab Emirates (UAE)\nRole Type:Senior Functional Lead / Manufacturing and Asset Management Track Lead\nPrimary Skills:SAP PP, PM/EAM, QM and EHS\nRole Summary\nWe are seeking a Senior SAP Lead with 15-18 years of experience and deep functional expertise across SAP Production Planning, Plant Maintenance / Enterprise Asset Management, Quality Management, and Environment, Health and Safety. The role will provide end-to-end functional leadership, L2/L3 support, solution governance, and continuous improvement for a mission-critical SAP AMS engagement supporting a defense customer in the UAE. The successful candidate will own integrated manufacturing, maintenance, quality, and safety processes while ensuring production stability, asset readiness, quality compliance, operational safety, security, confidentiality, and auditability.\nKey Responsibilities\nLead the SAP PP, PM/EAM, QM and EHS functional track and serve as the senior escalation point for complex production, maintenance, quality, safety, and cross-functional issues.\n\nProvide L2/L3 application support for incidents, service requests, problems, and minor enhancements in accordance with agreed SLAs, priorities, escalation procedures, and ITIL-based processes.\n\nOwn issue resolution from triage through root-cause analysis, permanent correction, preventive action, validation, and knowledge capture.\n\nProtect business continuity and mission readiness during critical incidents, production cycles, maintenance windows, shutdowns, quality events, safety incidents, and planned releases.\n\nTranslate business requirements into fit-to-standard solutions, functional designs, configuration changes, specifications, estimates, test scenarios, deployment plans, and support documentation.\n\nGovern change requests through impact assessment, solution review, configuration, development coordination, testing, approval, transport, deployment, and post-release stabilization.\n\nLead unit, integration, regression, and user acceptance testing; ensure complete test evidence, defect closure, business sign-off, and traceability.\n\nMonitor ticket trends, recurring failures, ageing backlog, interface exceptions, batch jobs, master-data issues, and process bottlenecks; drive measurable service improvements and automation.\n\nCoordinate with business process owners, manufacturing, maintenance, quality, HSE, supply chain, engineering, security, Basis, ABAP, integration, data, and infrastructure teams.\n\nLead onsite-offshore coordination, work allocation, quality reviews, shift handovers, knowledge transfer, and mentoring of functional consultants.\n\nPrepare and maintain runbooks, SOPs, functional specifications, configuration records, known-error articles, release notes, support guides, and audit-ready evidence.\n\nParticipate in service reviews, major-incident forums, change advisory boards, problem-management reviews, and continual-service-improvement planning.\n\nProvide on-call or after-hours support for priority incidents and business-critical activities when required by the AMS operating model.\n\nModule and Process Expertise\nSAP Production Planning (PP)\nProduction master data including bills of material, work centers, routings, recipes where applicable, production versions, and control parameters.\n\nDemand management, material requirements planning, capacity planning, production scheduling, shop-floor control, production orders, confirmations, backflushing, and variance analysis.\n\nMake-to-stock, make-to-order, engineer-to-order, repetitive, discrete, and project-oriented manufacturing scenarios, as applicable.\n\nBatch and serial-number traceability, engineering-change impacts, subcontracting, rework, scrap, yield, and production reporting.\n\nIntegration with MM, SD, QM, PM, PS, EWM/WM, MES, and FI/CO.\n\nKey Responsibilities\nSAP Plant Maintenance / Enterprise Asset Management (PM/EAM) Technical objects, functional locations, equipment, bills of material, measuring points, counters, task lists, maintenance plans, warranties, and permits. Corrective, preventive, predictive, condition-based, breakdown, refurbishment, and shutdown maintenance processes. Notifications, work orders, planning, scheduling, capacity, materials, services, confirmations, costing, settlement, and completion. Asset reliability, maintenance backlog, spares coordination, calibration integration, mobile execution, and maintenance performance reporting. Integration with PP, QM, EHS, MM, FI/CO, PS, warehouse processes, and approved external maintenance or monitoring systems. SAP Quality Management (QM) Quality planning, inspection setup, inspection plans, master inspection characteristics, sampling procedures, dynamic modification, and quality certificates. Incoming, in-process, final, recurring, calibration, and stock-transfer inspections. Results recording, usage decisions, defects, quality notifications, nonconformance, rework, corrective and preventive actions, and audit support. Supplier quality, batch release, traceability, quality analytics, and integration with procurement, production, maintenance, sales, and warehouse processes. SAP Environment, Health and Safety (EHS) Incident management, risk assessment, job hazard analysis, safety observations, corrective actions, workplace inspections, and compliance tracking. Permit-to-work and operational safety integration with maintenance activities and technical objects. Chemical, hazardous-material, dangerous-goods, waste, environmental, and occupational-health processes, as applicable to the customer landscape. Safety instructions, audit evidence, regulatory reporting, and closed-loop integration between EHS actions and PM/EAM maintenance notifications. AMS Service Leadership Manage SLA/KPI performance for response, resolution, backlog, ageing, reopen rate, change success, problem closure, service availability, and customer satisfaction. Lead major-incident diagnosis and communications, including business-impact assessment, technical coordination, restoration planning, and post-incident review. Establish known-error records, problem statements, preventive controls, monitoring improvements, and ticket-deflection opportunities. Plan support readiness for releases, upgrades, maintenance cycles, peak manufacturing periods, shutdowns, audits, and organizational changes. Maintain resource coverage, succession, cross-skilling, and backup arrangements for critical functional areas. Provide concise service reporting, risk visibility, decision support, and improvement roadmaps to customer and delivery leadership. Defense-Sector and UAE Requirements Operate in strict accordance with customer confidentiality, information-classification, need-to-know, least-privilege, segregation-of-duties, secure-access, and controlled-change requirements. Handle production, maintenance, asset, quality, safety, supplier, and operational data only through authorized applications, repositories, devices, communication channels, and locations. Maintain complete and auditable records for incidents, approvals, testing, transports, privileged access, releases, master-data changes, and operational decisions. Support customer security reviews, access recertification, vulnerability remediation, audit requests, evidence collection, and compliance attestations. Be willing and eligible to undergo customer-mandated background verification, security screening, and access-clearance processes. Work from approved UAE customer or delivery locations and support UAE business hours, manufacturing shifts, and on-call coverage as required. Prior experience in defense, aerospace, government, aviation, critical infrastructure, or another highly regulated environment is strongly preferred.\nSkill Requirements\nExperience and Qualifications\n15-18 years of overall SAP functional consulting and delivery experience, with substantial hands-on expertise across PP, PM/EAM, QM, and EHS.\n\nProven leadership of integrated manufacturing, asset management, quality, and safety workstreams in large enterprise environments.\n\nStrong SAP AMS experience covering L2/L3 support, incident and problem management, change and release management, minor enhancements, service governance, and continual improvement.\n\nExperience supporting SAP S/4HANA and/or ECC in complex, highly available, multi-entity or multi-site landscapes.\n\nMinimum three end-to-end SAP implementation, rollout, conversion, or major enhancement engagements, complemented by sustained production-support experience.\n\nStrong knowledge of cross-module integration with MM, SD, PS, EWM/WM, MES, FI/CO, procurement, and external operational systems.\n\nExperience preparing functional designs, specifications, configuration documents, test scripts, SOPs, runbooks, training materials, and audit evidence.\n\nBachelor’s or master’s degree in Engineering, Manufacturing, Information Technology, Business, or a related discipline.\n\nExcellent English communication, workshop facilitation, stakeholder management, analytical thinking, documentation, and decision-making skills.\n\nPreferred Qualifications\nSAP certification in S/4HANA Manufacturing, Asset Management, Quality Management, EHS, or a related solution area.\n\nITIL Foundation or higher certification and practical experience in mature IT service-management environments.\n\nExposure to SAP Fiori, SAP Cloud ALM, SAP Solution Manager, mobile maintenance, MES integration, analytics, workflow, and automation.\n\nKnowledge of ISO-aligned quality, environmental, occupational health and safety, asset-management, and information-security management systems.\n\nExperience working with UAE or GCC customers and multicultural onsite-offshore delivery teams; Arabic language capability is an advantage.\n\nKey Competencies\nFunctional leadership and end-to-end process ownership.\n\nStructured troubleshooting and root-cause analysis under time pressure.\n\nStrong customer orientation, accountability, and service-delivery discipline.\n\nSound judgment in balancing operational urgency, standard SAP capability, security, compliance, and long-term maintainability.\n\nClear communication with plant users, engineers, HSE and quality teams, IT teams, service managers, auditors, and customer leadership.\n\nHigh attention to confidentiality, safety, traceability, documentation, and quality assurance.\n\nAbility to mentor teams, manage competing priorities, and drive collaboration across functional and technical domains.\n\nSuccess Measures\nConsistent achievement of SLA/KPI commitments and effective ownership of critical issues.\n\nImproved production stability, asset availability, maintenance execution, quality performance, safety compliance, and user experience.\n\nReduction in recurring incidents, aged backlog, manual effort, and avoidable business disruption.\n\nHigh change success rate with complete testing, approvals, documentation, and minimal regression.\n\nTimely root-cause analysis, preventive actions, service improvements, and measurable automation benefits.\n\nEffective knowledge transfer, team capability development, stakeholder confidence, and audit-ready operational evidence.\n\nOther Requirements","description_format":"text","description_chars":11224,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":true},{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-18T14:05:38Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":1,"expected_fill_days":29,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-project-manager-20","json_url":"https://alion.io/job/hcltech-project-manager-20.json","meta":{"generated_at":"2026-10-21T04:58:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7351,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-project-manager-20"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-project-manager-20"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-project-manager-20"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-project-manager-20\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-project-manager-20"}]}