{"id":2816938,"url":"https://alion.io/job/hcltech-project-manager-22","title":"Project Manager","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United Arab Emirates"],"countries":["AE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":83000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":479},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ABAP","optional":false},{"name":"CAPA","optional":false},{"name":"ITIL","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-18T14:05:38Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-23T01:13:37Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Job Summary\nExperience:15-18 years\nLocation:United Arab Emirates\nEngagement:SAP Application Management Services (AMS)\nIndustry:Defense\nRole Summary\nWe are seeking a senior SAP Lead with deep functional expertise in SAP Sales and Distribution (SD) and the end-to-end Order-to-Cash (OTC) lifecycle to lead application support and continuous improvement for a defense customer in the UAE. The role will own functional service delivery, solution governance, production stability, stakeholder engagement, and the leadership of an onsite/offshore AMS team operating in a secure, business-critical environment.\nKey Responsibilities\nLead the SAP SD/OTC workstream for the AMS engagement and act as the primary functional point of contact for customer business and IT stakeholders.\n\nProvide governance for incidents, service requests, problems, enhancements, and minor releases in accordance with agreed service levels and delivery priorities.\n\nOwn end-to-end troubleshooting across inquiry, quotation, sales contracts, sales orders, availability checks, delivery, transportation interfaces, post-goods issue, billing, returns, credit/debit processing, and financial closure.\n\nConduct root-cause analysis for recurring or high-severity production issues and drive permanent corrective and preventive actions.\n\nReview business requirements, perform impact assessments, recommend fit-to-standard solutions, and approve functional designs and specifications.\n\nControl SAP SD configuration involving enterprise structure, sales document types, item and schedule-line categories, copy controls, pricing, output, partner determination, incompletion procedures, delivery, billing, account determination, and credit management.\n\nCoordinate cross-functional resolution with SAP FI/CO, MM, EWM/WM, PP, PS, PM/CS, GTS, Basis, Security, ABAP, integration, data, and infrastructure teams.\n\nPlan and govern unit testing, system integration testing, regression testing, user acceptance testing, release readiness, cutover, deployment, and post-release validation.\n\nMonitor support backlog, aging, service-level performance, change success, recurring defects, and operational risks; present clear status and recovery plans to customer leadership.\n\nLead, mentor, and quality-assure the work of onsite and offshore consultants, ensuring effective workload allocation, documentation, knowledge transfer, and succession coverage.\n\nMaintain operating procedures, configuration and solution documents, functional specifications, test evidence, known-error records, and knowledge articles.\n\nSupport internal and customer audits through traceable approvals, test evidence, access-compliant execution, and complete change records.\n\nIdentify automation, standardization, performance, and user-experience improvements that strengthen service reliability and business outcomes.\n\nParticipate in major-incident bridges and provide planned on-call or out-of-hours support for critical operations and releases when required.\n\nKey Responsibilities\nRequired Functional and Technical Expertise\n15-18 years of SAP experience, with substantial hands-on delivery and leadership responsibility in SAP SD and OTC.\n\nStrong experience supporting large, complex SAP ECC and/or SAP S/4HANA production landscapes under an AMS or managed-services model.\n\nExpert knowledge of sales order management, contracts and scheduling agreements, pricing and condition technique, ATP, delivery processing, billing, returns, rebates or settlement processes, credit management, output, and revenue-account determination.\n\nDeep understanding of SD integration with Finance, Materials Management, warehouse and logistics execution, production, projects, customer service, and external systems.\n\nAbility to analyze custom developments, interfaces, reports, conversions, enhancements, forms, and workflows and translate business needs into clear functional specifications.\n\nWorking knowledge of Fiori applications, IDoc/EDI, APIs and middleware integrations, batch jobs, monitoring, authorizations, and transport and release controls.\n\nStrong command of ITIL-aligned incident, problem, change, release, knowledge, service-level, and continual-improvement practices.\n\nExperience with ticketing and application-lifecycle tools such as ServiceNow, SAP Solution Manager, or SAP Cloud ALM.\n\nDefense and Secure-Environment Expectations\nDemonstrated ability to operate in a controlled, high-availability environment with strict confidentiality, data-protection, access-control, segregation-of-duties, audit, and change-governance requirements.\n\nAbility to follow customer-specific security procedures for communication, documentation, remote access, issue escalation, and handling of sensitive operational information.\n\nExperience in defense, aerospace, government, public sector, or another highly regulated industry is strongly preferred.\n\nEligibility to work in the UAE and ability to satisfy customer-mandated background screening or security-clearance requirements.\n\nQualifications and Leadership Competencies\nBachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related discipline.\n\nSAP certification in SAP SD, S/4HANA Sales, or a related area is preferred; ITIL certification is an advantage.\n\nProven leadership of geographically distributed teams and multiple business and technology stakeholders.\n\nExcellent analytical, problem-solving, facilitation, negotiation, and decision-making capability.\n\nStrong customer-facing communication and the ability to present technical issues, service risks, and improvement proposals to senior leadership.\n\nProfessional fluency in English; Arabic language capability is an advantage.\n\nWillingness to work onsite or in a hybrid model in the UAE, subject to customer and security requirements.\n\nSkill Requirements\nOther Requirements","description_format":"text","description_chars":5832,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Arabic","level":"All levels","optional":true},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"United Arab Emirates","iso":"AE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-18T14:05:38Z"}],"visa":[],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":3,"expected_fill_days":30,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-project-manager-22","json_url":"https://alion.io/job/hcltech-project-manager-22.json","meta":{"generated_at":"2026-10-23T04:27:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7280,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-project-manager-22"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-project-manager-22"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-project-manager-22"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-project-manager-22\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-project-manager-22"}]}