{"id":4061801,"url":"https://alion.io/job/hcltech-senior-administrator-google-cloud-platform-gcp-11","title":"Senior Administrator - Google Cloud Platform (GCP)","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Gmail","optional":false},{"name":"Google Calendar","optional":false},{"name":"Google Docs","optional":false},{"name":"Google Drive","optional":false},{"name":"Google Workspace","optional":false},{"name":"IAM","optional":false},{"name":"ITIL","optional":false},{"name":"Outlook","optional":false},{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-11-11T08:56:36Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-11T08:56:36Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Job Summary\nGoogle Workspace Collaboration Engineer (L2) with 6+ years of experience in enterprise collaboration and productivity services, including Google Workspace administration, Gmail, Google Drive, Google Apps, and Microsoft 365. Responsible for platform administration, user and access management, troubleshooting, incident resolution, service monitoring, security controls, and operational support of enterprise collaboration services.\nKey Responsibilities\nAdminister and support Google Workspace, including Gmail, Google Drive, Docs, Sheets, Slides, Groups, and Calendar.\nManage users, groups, licenses, permissions, shared drives, and collaboration access.\nProvide operational support for Microsoft 365 email and collaboration services where applicable.\nTroubleshoot email delivery, mailbox, Google Drive, file-sharing, synchronization, and application-access issues.\nSupport Google Workspace Admin Console configuration and policy management.\nManage email routing, distribution groups, spam filtering, and mail-flow-related issues.\nSupport SSO, MFA, identity integration, and access-control activities.\nMonitor collaboration services for availability, usage, capacity, and operational issues.\nHandle L2 incidents, service requests, problem tickets, and escalations within defined SLAs.\nSupport platform upgrades, configuration changes, migrations, and new feature rollouts.\nCoordinate with Cybersecurity, IAM, Network, Service Desk, and vendor support teams.\nMaintain SOPs, knowledge articles, operational documentation, and service reports.\nSkill Requirements\nStrong hands-on experience with Google Workspace Administration.\nExperience with Gmail, Google Drive, Google Docs/Sheets/Slides, Google Groups, and Google Calendar.\nExperience managing users, groups, shared drives, permissions, and collaboration policies.\nKnowledge of Microsoft 365, Exchange Online, Outlook, and email services.\nUnderstanding of email technologies and protocols including SMTP, DNS, SPF, DKIM, and DMARC.\nExperience with SSO, MFA, identity management, and directory integration.\nKnowledge of Google Workspace security, sharing controls, and access policies.\nExperience troubleshooting mail flow, file sharing, synchronization, and collaboration application issues.\nFamiliarity with ServiceNow, ITIL, Incident, Problem, and Change Management.\nGood troubleshooting, communication, documentation, and stakeholder-management skills.\nOther Requirements\nNA","description_format":"text","description_chars":2440,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-11T08:56:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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