{"id":2194487,"url":"https://alion.io/job/hcltech-senior-analystdel-ops-non-voice-4","title":"Senior Analyst(Del Ops (Non-Voice))","company":{"id":225,"name":"HCLTech","domain":"hcltech.com","url":"https://alion.io/company/hcltech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":131000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3160},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CyberArk","optional":true},{"name":"GCP","optional":true},{"name":"Google Workspace","optional":true},{"name":"IAM","optional":true},{"name":"ServiceNow","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-09T18:55:32Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-24T17:33:32Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Summary\nRole Overview\nIn the capacity of Business Analyst Lead, you will orchestrate the strategic alignment between Google’s Program/Vendor Managers and the Extended Workforce. Your mission is to facilitate the adoption of complex access provisioning frameworks while ensuring 100% compliance with Google’s global security, risk, legal, and privacy mandates.\nAs a critical gatekeeper of infrastructure integrity, you will ensure vendor partners operate within Google’s rigorous security and operational standards. This role demands an expert-level grasp of risk assessment and internal infrastructure protocols, serving as a primary consultant for safeguarding data through meticulous auditing and proactive third-party engagement management.\nKey Responsibilities\nKey Responsibilities\n1. Strategic Access & Compliance Oversight\nOperational Governance: Lead the deployment and execution of Google’s evolving access provisioning requirements across diverse product areas.\nExpert Consultation: Act as a Subject Matter Expert (SME) for various verticals, providing high-level guidance on security protocols and infrastructure standards.\nInfrastructure Mastery: Good to have proficiency in ServiceNow, IAM frameworks, CyberArk, and SailPoint to manage complex identity landscapes.\nControl Evaluation: Audit and validate the effectiveness of vendor controls concerning data security, incident response, and change management.\n2. Operational Excellence & Process Engineering\nTechnical Problem Solving: Independently troubleshoot high-level access barriers and facilitate cross-functional communication between Security, Engineering, and App-Dev teams.\nInnovation & AI Integration: Drive \"Operations Rigor\" by owning the development and implementation of AI-driven efficiencies and process improvements.\nMetrics Management: Architect and maintain robust tracking for SLOs and SLAs, ensuring service delivery remains at a \"top-tier\" performance level.\nChange Management: Design and deliver technical training and presentations to synthesize findings into actionable organizational changes.\n3. Leadership & Mentorship\nTalent Development: Mentor junior analysts and perform rigorous quality reviews of their outputs to maintain high-impact delivery.\nSenior Stakeholder Engagement: Synthesize complex data into concise insights for senior leadership, advocating for self-service analytics and best practices.\nCollaborative Risk Management: Partner with Legal, Compliance, and Security teams to ensure a unified, holistic approach to global vendor risk.\nSkill Requirements\nMinimum Skills & Experience\nEducational Foundation:Bachelor’s degree in Computer Science, Information Systems, or a technical field; or equivalent evidence of practical expertise.\n\nDomain Expertise:* 4-5 yearsof progressive experience in Access Managementroles.\n\n2+ yearsin a technical consultation or high-level Helpdesk environment specializing in IAM.\n\n2+ yearsof focused experience in Information Security or Risk Management, specifically targeting vendor control frameworks.\n\nTechnical Toolset:* Mastery of Google Workspace (Sheets, Pivot Tables), Command Line Interfaces (CLI), and Databases.\n\nSQL and Markupproficiency is good to have for data-driven decision-making.\n\nAudit Capabilities:Proven experience auditing within hyperscale cloud environments (e.g., Google Cloud Platform) and managing multiple complex engagements simultaneously.\n\nCommunication:Exceptional ability to translate sophisticated technical risks into clear business language for diverse stakeholders.\n\nOperational Flexibility:Demonstrated ability to operate independently within a 24*5 rotational shiftstructure to ensure global coverage.\nMinimum Skills & Experience\nEducational Foundation: Bachelor’s degree in Computer Science, Information Systems, or a technical field; or equivalent evidence of practical expertise.\nDomain Expertise: * 4-5 years of progressive experience in Access Management roles.\n2+ years in a technical consultation or high-level Helpdesk environment specializing in IAM.\n2+ years of focused experience in Information Security or Risk Management, specifically targeting vendor control frameworks.\nTechnical Toolset: * Mastery of Google Workspace (Sheets, Pivot Tables), Command Line Interfaces (CLI), and Databases.\nSQL and Markup proficiency is good to have for data-driven decision-making.\nAudit Capabilities: Proven experience auditing within hyperscale cloud environments (e.g., Google Cloud Platform) and managing multiple complex engagements simultaneously.\nCommunication: Exceptional ability to translate sophisticated technical risks into clear business language for diverse stakeholders.\nOperational Flexibility: Demonstrated ability to operate independently within a 24*5 rotational shift structure to ensure global coverage.\n\nOther Requirements","description_format":"text","description_chars":4824,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-09T18:55:32Z"}],"visa":[],"liveness":{"score":79,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.877,"p_room":0.9,"age_days":14,"expected_fill_days":26,"reasons":["conf:2","velocity","win:mid","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/hcltech-senior-analystdel-ops-non-voice-4","json_url":"https://alion.io/job/hcltech-senior-analystdel-ops-non-voice-4.json","meta":{"generated_at":"2026-10-24T19:48:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28937,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":225},"rest":"https://alion.io/mcp/rest/get_company?id=225"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fhcltech-senior-analystdel-ops-non-voice-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fhcltech-senior-analystdel-ops-non-voice-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fhcltech-senior-analystdel-ops-non-voice-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/hcltech-senior-analystdel-ops-non-voice-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fhcltech-senior-analystdel-ops-non-voice-4"}]}